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The Production Support Engineer will monitor platform health, triage incidents, and manage the end-to-end incident response process. They will act as the primary bridge between technical engineering teams and end users, ensuring clear communication and effective resolution of service issues.
The team will provide operational support and monitoring for Barclays' KDB+ data infrastructure across various asset classes. They are responsible for relieving the core development team of routine tasks to allow for strategic platform development.
Lead and manage a high-performing team of global EOR and payroll support specialists to ensure KPIs and SLAs are met. Drive operational excellence by analyzing performance data, streamlining processes, and collaborating with cross-functional teams to improve product and service delivery.
The Resident Support Specialist manages lease renewals, move-outs, and general resident inquiries to ensure high retention rates. They provide world-class customer support while maintaining compliance with community guidelines and renter's insurance requirements.
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
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You will provide technical support and issue resolution to clients via live chat, phone, and email while maintaining accurate documentation. Additionally, you will verify client documents, escalate issues through Salesforce or Jira, and meet quarterly KPI targets.
The representative will respond to customer inquiries via phone, email, and chat while resolving issues and maintaining detailed interaction records. They will also collaborate with other departments to enhance the customer experience and identify process improvements.
Provide comprehensive budget and financial planning support, including forecasting, reconciliation, and expenditure monitoring for the IOOS office. Develop management reports and dashboards while providing administrative support for human resources and operational procedures.
The Operations Coordinator will manage the end-to-end litigation support ticket process, ensuring prompt resolution and adherence to service level agreements. They will also maintain accurate case records and provide high-quality communication to clients and vendors.
The specialist performs journey-level case management duties, including establishing paternity, modifying support orders, and enforcing child support obligations. They are responsible for locating absent parents, preparing legal pleadings for court, and maintaining accurate case files.
The System Support Specialist ensures insurance products are accurately configured, tested, and delivered across operational systems. They act as a key partner to cross-functional teams to support product lifecycles, resolve technical issues, and improve operational efficiency.
The Customer Support Engineer will troubleshoot customer issues, analyze bug reports, and provide technical fixes for machine learning deployment platforms. They will also contribute to infrastructure automation using Terraform and Helm while collaborating on design and code reviews.
Engage with customers to identify and troubleshoot technical issues while analyzing bug reports to provide effective fixes. Develop new features, write infrastructure code using Terraform and Helm, and contribute to automated testing processes.
The Customer Support Engineer will troubleshoot customer issues, analyze bug reports, and provide technical fixes for the MLOps platform. They will also contribute to feature design, write infrastructure code using Terraform and Helm, and ensure high-quality code through reviews and automated testing.
You will own the daily execution and delivery of Media Intelligence Digests while ensuring high-quality standards and meeting strict client deadlines. You will also collaborate with cross-functional teams to troubleshoot issues and identify opportunities for operational process improvements.
Manage customer support tickets via chat and phone while identifying product issues and coordinating with internal teams. Facilitate onboarding sessions and create knowledge base content to improve user self-service and product adoption.
The Software Support Coordinator provides technical help desk support by troubleshooting software issues and implementing solutions for users. They also collaborate with internal departments and third-party vendors to maintain systems, assist with training materials, and support property transitions.
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The associate will provide front-line technical support and patient portal assistance via inbound calls in a 24/7/365 call center environment. Responsibilities include resolving user issues, adhering to support scripts, and escalating complex technical problems to the appropriate teams.
The Administrative Assistant will support a leadership team by attending meetings, documenting decisions, and tracking action items to ensure accountability. They will also manage schedules, maintain task boards, and proactively follow up on outstanding items to keep operations moving.
The Claims Support Assistant is responsible for reviewing incoming documentation and entering data into proprietary systems to support insurance claims processes. They will also handle inquiries, manage sensitive information, and coordinate with internal and external partners to ensure tasks are completed on time.
The Operations Support Associate serves as the primary point of contact for clients and clinicians, managing inquiries via phone, email, and chat. They are responsible for triaging issues, monitoring clinical applications for SLA compliance, and facilitating provider communications.
The Product Support Advisor manages category strategies, inventory, and local supplier relationships to achieve company goals. They also provide support to the sales team through product assortment updates, training sessions, and pricing negotiations.
Supervises day-to-day specialty pharmacy support and dispensing coordination to meet productivity, service, safety, and quality targets. Leads a frontline team in executing patient onboarding, benefits verification, prior authorization, and order fulfillment processes.
The Client Support Manager is responsible for managing public and in-house training logistics, including registration, scheduling, and participant communication. They will also maintain accurate data in Salesforce and contribute to process improvements to ensure a seamless training experience.
The role involves supporting sales and marketing teams through equipment installation, maintenance, case management, and inventory processing. You will lead complex projects and provide technical support at clinical events while ensuring compliance with GxP regulations.
The Customer Support Manager is responsible for managing enterprise contracts, ensuring service delivery compliance, and fostering long-term customer relationships. They will oversee contract renewals, P&L performance, and coordinate with internal teams and third-party vendors to ensure high-quality service.
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The Senior Manager oversees daily call center operations, including workflow distribution, quality monitoring, and staff performance management to ensure high-quality patient support. They are responsible for strategic planning, resource allocation, and driving process improvements to meet Service Level Agreements and financial objectives.
The Requestor Support Specialist is responsible for managing bulk medical record requests, gathering fees, and maintaining accurate inventory documentation. They also generate reports and provide proactive communication to clients and requesters to ensure timely service.
The professional will draft and edit ESA and NEPA effects evaluation documents for tribal hatchery deferred maintenance activities. They will also perform technical reviews, ensure quality assurance, and respond to comments from NMFS, co-managers, and the public.
The manager oversees and coordinates all business development activities within the Biometrics and Pharmacovigilance department, including bids, proposals, and change orders. They are responsible for triaging proposals, developing budgets, and ensuring consistency in departmental documentation and strategy.
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