Customer Support Executive - Hindi
Handle customer queries and issues via phone, email, or chat while maintaining a professional and empathetic tone. Document all interactions and coordinate with internal teams to ensure efficient issue resolution.
Remote Support Specialist Jobs (5,772)
Technical Support Specialist - NAM
The Technical Support Specialist will act as the frontline expert for US East Coast coverage, managing tickets and investigating complex data setup issues. They will collaborate with cross-functional teams including Engineering and Customer Success to resolve escalations and build scalable internal documentation.
English-Speaking Support Associate (Full-time - Remote)
The Support Associate handles customer, courier, and merchant inquiries via live chat, phone, and email to ensure a positive experience. They are responsible for resolving operational issues and escalations while adhering to company policies and internal processes.
Mitarbeiter IT-Support/1st Level Support (m/w/d)
You will serve as the primary point of contact for customers, providing technical support for hardware and software issues via phone, email, and remote access. Additionally, you will document support cases in the ticket system and contribute to the optimization of support processes.
Remote Customer Support Specialist
The specialist will respond to customer inquiries via email and chat while maintaining accurate records of interactions. They are responsible for resolving routine issues and escalating complex concerns to ensure a professional customer experience.
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Technical Support Analyst
The Technical Support Analyst will triage and translate technical issues between clients, vendors, and engineering teams while performing initial investigations using SQL and log analysis. They are also responsible for managing internal documentation, coordinating with global teams, and overseeing customer satisfaction feedback loops.
AU
Chat Support Agent 13 applicants
The Chat Support Agent will respond to customer inquiries and resolve issues to ensure high levels of satisfaction. They will also document interactions and collaborate with other departments to improve the overall customer experience.
Chat Support Specialist
The Chat Support Specialist will provide immediate assistance to customers through an online chat platform to resolve inquiries and ensure satisfaction. They will also document interactions, collaborate with the team to handle complex issues, and stay updated on product offerings.
Part-Time Administrative Support (Federal Work Study)
The role involves providing administrative support, including serving as a receptionist, coordinating weekly seminars, and managing office technology. Additionally, the position assists with financial form processing and general office tasks such as mail distribution.
Customer Support Associate - Japan
The Customer Success Associate will manage order data, process documentation, and serve as a primary point of contact for customer inquiries. They will also collaborate with internal and offshore teams to ensure high-quality service and maintain strong customer relationships.
Initiative Support Associate, Consulting
The Initiative Support Associate will coordinate project logistics, maintain project plans, and support operational effectiveness within the Consulting Department. They will also conduct research, analyze client data, and assist in the development of high-quality client deliverables.
Client Support Specialist
The Client Support Specialist serves as the primary point of contact for clients, conducting needs assessments and connecting them to mental health care services. They are responsible for managing high-volume inbound inquiries via phone, email, and chat while ensuring client safety and performing risk triage.
Senior Technical Customer Support Engineer - Australia
You will provide technical support to customers via various channels including chat, Slack, and video meetings while managing support tickets and community engagement. Additionally, you will collaborate with engineering and product teams to define functionality and create technical content such as documentation and webinars.
IT Support Specialist (Senior, 2nd Level) – Hosting (m/w/d)
You will handle complex 2nd-level support tickets, perform deep-dive error analysis, and coordinate incident resolution. Additionally, you will define technical standards, create runbooks, and provide coaching to team members to improve overall support quality.
IT Support Specialist (Junior, 2nd Level) – Hosting (m/w/d)
You will be responsible for resolving 2nd level hosting tickets, including debugging web stacks, mail delivery issues, and system-level configurations. Additionally, you will document recurring issues in runbooks and prepare complex escalations for specialized teams.
Support Application Developer
The developer will resolve customer issues and improve service experiences by performing full-stack development and debugging application problems. They will also manage database structures, maintain GitHub branches, and ensure customer requests are resolved within service level agreements.
Customer Support L2 - October
You will resolve complex technical customer issues related to domains, DNS, and APIs while acting as an escalation point for Tier 1 agents. Additionally, you will contribute to process optimization, documentation, and team coaching to improve overall organizational capability.
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Survey Support
The Survey Support role involves assisting operators and locators with wire breaks, road leads, and site maintenance. The position also requires gathering materials, ensuring job site cleanliness, and strictly following safety protocols.
IAG Survey Support (28051)
The Survey Support role involves assisting operators and locators with wire breaks, road leads, and site maintenance. The position requires active participation in safety procedures and effective communication with crew members and management.
Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity
The Customer Support Engineer will act as a technical expert to diagnose and resolve customer issues while maintaining high satisfaction levels. They will collaborate with internal product, development, and DevOps teams to manage risks and provide feedback for product improvements.
BlueCherry ERP Support Consultant
The consultant will serve as the internal subject matter expert for BlueCherry ERP, managing functional support, business process guidance, and system configurations. They will also act as the primary liaison with the software vendor, CGS, to coordinate technical support, upgrades, and enhancement requests.
Regional Sales Support Representative
The Regional Sales Support Representative will drive growth by generating qualified sales appointments and supporting field sales teams at events and tradeshows. They are responsible for managing open territories, performing outbound lead generation, and providing sales consultations to customers.
Software Support Analyst (Full-Time Remote, North Carolina Based)
The Software Support Analyst serves as a subject matter expert for the Alliance Claims System, bridging the gap between end users and the application development team. Responsibilities include troubleshooting SQL Server stored procedures, managing support tickets, and assisting with system configuration and maintenance.
Technical Support Engineer - GCSS Global
Provide first-level technical support for hardware, software, and configuration issues via multiple communication channels. Document interactions, maintain accurate case records, and escalate complex issues to specialist teams.
Werkstudent ERP Support m/w/d
You will support various teams by handling customer inquiries, analyzing technical tickets, and providing solutions for ERP-related issues. Additionally, you will document progress and contribute to internal support projects.
Senior IT Support Administrator W/M
You will provide IT support, manage onboarding and offboarding processes, and handle software access administration for the team. Additionally, you will monitor security compliance and organize training sessions to ensure efficient use of internal tools.
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Sales Support Specialist
The role involves managing contract lifecycles, including drafting, reviewing, and negotiating commercial agreements while ensuring regulatory compliance. Additionally, the specialist will oversee tender management processes, monitor public databases, and coordinate with internal departments to ensure timely submission of documentation.
Client Support Specialist (Work From Home)
The Client Support Specialist will meet with members to review programs, explain coverage options, and assist with enrollment procedures. They are also responsible for maintaining accurate client records and providing ongoing support to members.
Product Manager, Conversational Support
You will own and execute the product roadmap for conversational support experiences across chat and voice channels, bridging the gap between self-service and live agent interactions. This involves designing intuitive support flows, managing cross-system integrations, and utilizing data and AI to improve customer satisfaction and resolution efficiency.
Tier 3 Technical Support
The Tier 3 Technical Lead diagnoses, reproduces, and resolves complex technical issues escalated from internal teams while maintaining production data integrity. This role also drives automation and process improvements using Python and SQL to enhance overall system performance and support efficiency.
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