Regional Sales Support Representative

Orascoptic seeks a highly motivated, results-driven Regional Sales Support Representative (RSSR) to drive growth in our North America Market by generating qualified sales appointments and supporting the field sales at sales events. The RSSR will be responsible for supporting sales representatives at events and tradeshows, managing open territories, performing outbound lead generation activities, funnel management, appointment scheduling and various sales related activities.  

Essential Duties and Responsibilities: 

• Qualify leads via CRM and set quality appointments for Field Sales Reps to achieve daily & monthly targets 

• Maintain open communication with the field sales team to ensure a seamless transition of leads/opportunities  

• Meet with manager daily, monthly, and quarterly to review KPIs  

• Create new sales opportunities through in person cold calling, social media and phone prospecting 

• Maintain a high level of conversion rate from lead to appointment 

• Learn to sell, take custom measurements, and service Orascoptic’s product line of custom loupes and headlights 

• Attend, support, and sell at trade shows, school fittings, and continuing education events 

• Provide sales/service coverage for open territories  

• Make outbound sales calls to customers to support funnel management  

• Provide customers with sales consultations/post sales service over the phone and in person 

Education and Experience:

• High School diploma or equivalent required.  Bachelor’s degree preferred.

• 2+ years of related work experience required with a heavy focus on customer interaction and customer engagement; inside or outside sales experience is a plus

Skills and Abilities:

• Self-driven and strong interpersonal skills required.

• Good business acumen including business management fundamentals required.

• Proficient with Microsoft Office including Outlook, Word, and Excel required.

• Proven success in quickly learning computer systems required.

• Good data entry accuracy and strong attention to detail required.

• Effective verbal and written communication skills in English and Spanish is required.

• Proven success in prioritizing assigned work required.

• Ability to gather, understand, and interpret information required.

• Good analytical and conceptual thinking skills required.

• Ability to build and maintain good rapport and handle situations with confidence, tact, and resourcefulness required.