The L2 Support Engineer is responsible for diagnosing and resolving complex technical issues escalated from Tier 1 support. This includes managing support ticket workflows, documenting solutions, and collaborating with the Infrastructure team to optimize technology ecosystems.
Remote Support Specialist Jobs (4,599)
Search = support
The Lead, Clinical Support & Care Services oversees a multi-disciplinary team responsible for non-provider clinical support services, ensuring patients receive timely follow-up care. Responsibilities include care coordination, advance care planning, DME coordination, and managing social determinants of health.
The VP of Customer Support & Services will define and improve the post-sales customer experience across the Americas, driving customer satisfaction and service value realization. This role will lead field support, technical support, and enhanced services while collaborating with various departments.
Microsoft Implementation and Support Engineer
Weaver Technologies
·
Full Time
·
16 Weeks Ago
Weaver Technologies
Responsibilities include the installation and support of Microsoft products and solutions provided by Weaver Technologies, bringing configuration and consulting expertise to client implementations. The role involves working with clients to ensure successful deployments, upgrades, knowledge transfer, and documentation of finalized solutions.
The Senior Application Support Engineer will research and resolve application issues reported by customers and partners. They will collaborate with the Application Support team and serve as the primary point of contact during support incidents.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
This role is responsible for architecting a scalable, high-performance support function by designing and executing a roadmap to decouple ticket volume from headcount using AI and automation for non-linear growth. The director will also foster a high-performing, high-trust culture, champion resource needs, and drive issue resolution through deep healthcare data proficiency.
The specialist will make outbound calls to patients, providers, and pharmacies to intervene in cases identified by the platform, obtaining necessary information and resolving medication-related issues. They will also handle inbound customer support requests and collaborate with clinical and product teams to optimize processes.
The specialist will be responsible for immediate outreach to individuals with out-of-range vital signs or device readings, assessing their immediate health needs, and educating them on available resources. Key duties include documenting all interactions, assisting with mobile care management devices, and collaborating with the broader care team to ensure adherence to care plans.
Remote Support Services Analyst
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including accommodations and activities. Analysts will also communicate professionally and maintain organized client records.
Remote Client Support and Scheduling Associate
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized itineraries and providing accurate information and recommendations. Additionally, the associate will assist with updates, changes, and service-related inquiries.
Workday Support Specialist / Workday Functional Analyst (Tier1/Tier 2)
Kognitiv Inc.
·
Full Time
·
16 Weeks Ago
Kognitiv Inc.
As a Workday Support Specialist, you will provide expert transactional support and guidance for clients, manage incidents and service requests, and assist in system enhancements. You will also ensure tasks are executed quickly and accurately to meet strict service level agreements.
Support Escalation Engineer - Remote, USA
TeamViewer Germany GmbH
·
Full Time
·
16 Weeks Ago
TeamViewer Germany GmbH
As an Escalation Engineer, you will provide excellent customer and technical service to TeamViewer customers and partners. You will troubleshoot and resolve incidents related to TeamViewer software and services while ensuring effective communication throughout the incident lifecycle.
Support Escalation Manager - Remote, USA
TeamViewer Germany GmbH
·
Full Time
·
16 Weeks Ago
TeamViewer Germany GmbH
The Support Escalation Manager is responsible for managing the end-to-end escalation and problem lifecycles, ensuring issues are prioritized and resolved according to SLAs/OLAs. This role also involves collaborating with various teams to drive efficient problem resolution and maintaining clear communication with customers.
Field Services & Customer Support Engineer
Motorola Solutions
·
Full Time
·
16 Weeks Ago
Motorola Solutions
The role involves independent commissioning, repair, maintenance, and upgrade of Motorola radio systems, as well as providing technical support to customers post-commissioning. The engineer will also support various authorities and organizations with security-relevant tasks.
Remote Client Support Representative - Travel
Sweet Carolina Travels
·
Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and resolving issues to ensure customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
·
Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
·
Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients with their travel needs by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Remote Client Support Representative - Travel
Sweet Carolina Travels
·
Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
·
Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support via email, phone, and messaging platforms. They will respond to inquiries, assist with itinerary changes, and ensure a smooth travel experience.
Customer Support Specialist (Russian Speaker) 13 APPLICANTS
BitMEX
·
Full Time
·
16 Weeks Ago
BitMEX
The Customer Support Specialist will assist users during the European time zone through various channels and monitor the community for emerging issues. They will respond to customer queries professionally and escalate inquiries when necessary.
Process Leader (Customer Support), Ikano Retail
Ikano-Retail
·
Full Time
·
16 Weeks Ago
Ikano-Retail
The Process Leader will optimize customer support processes and implement innovative solutions to enhance service delivery. They will analyze customer journeys to identify pain points and lead process improvement initiatives.
Direct Support Professional (DSP)
Priority Group Services
·
Full Time
·
16 Weeks Ago
Priority Group Services
The Direct Support Professional (DSP) provides hands-on support to individuals with developmental or intellectual disabilities, promoting community inclusion and personal growth. Responsibilities include assisting with daily living skills, providing transportation, and collaborating with team members to implement individualized service plans.
Direct Support Professional (DSP)
Priority Group Services
·
Full Time
·
16 Weeks Ago
Priority Group Services
The Direct Support Professional (DSP) provides hands-on support to individuals with developmental or intellectual disabilities, promoting community inclusion and personal growth. Responsibilities include assisting with daily living skills, providing transportation, and collaborating with family and team members.
Stay Connected: Network Support Roles 71 APPLICANTS
Achievement First Network Support
·
Full Time
·
16 Weeks Ago
Achievement First Network Support
The Network Support team partners with schools and regions to build systems and supports that help schools thrive. Their work spans various areas including strategy, operations, and communications.
The IT HelpDesk Support Specialist is responsible for providing Tier 1 IT support to end users and managing helpdesk tickets. They ensure smooth and secure operations of IT systems while maintaining detailed resolution notes.
Remote Customer Support Associate
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including accommodations and activities. Additionally, the associate will maintain organized and accurate client records while assisting with updates and inquiries.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Remote Scheduling Support Associate
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including reservations for accommodations, activities, and transportation. Additionally, the associate will communicate professionally and maintain accurate client records.
The Customer Support Staff will deliver high-quality technical support to B2B clients, troubleshoot complex issues, and collaborate with internal teams to enhance customer experience. They will also maintain documentation and analyze case trends to inform product improvements.
As a Customer Support staff member, you will deliver high-quality technical support and troubleshoot complex technical issues for B2B clients. You will collaborate with cross-functional teams to ensure seamless delivery and support of enterprise-grade solutions.
Remote Reservations & Client Support Specialist
Travel With Lani
·
Full Time
·
16 Weeks Ago
Travel With Lani
The specialist will research and create personalized travel itineraries and book travel services such as flights and hotels. They will also provide client support and troubleshoot issues professionally.
Automatically Apply to Support Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
