As a Customer Support Coach, you will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple channels. You will also create training materials and gather customer feedback to enhance the platform.
Remote Support Specialist Jobs (4,587)
Search = support
The Support Solutions Engineer will monitor and handle customer requests, troubleshoot issues, and develop support documentation. They will also improve and maintain support tools and automation while advocating for customer needs.
As a Support Engineer, you will solve technical problems daily and handle support tickets during US business hours, focusing on API questions and complex technical issues. You will also build tools and scripts that improve efficiency and assist customers with API usage and data transformations.
Technical Support Specialist
Thermo Fisher Scientific
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Full Time
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17 Weeks Ago
Thermo Fisher Scientific
Provide expert-level Tier 3 technical support for complex laboratory automation and robotic systems, leading system-level root-cause investigations spanning hardware, software, and integration issues. Act as a technical liaison, driving documentation development, service standards, and advanced technical training for internal and partner organizations.
Customer Support & Experience Associate (Remote)
Blyss Journeys
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Full Time
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17 Weeks Ago
Blyss Journeys
In this role, you'll be the first point of contact for our customers, answering questions and resolving requests. You'll ensure every interaction feels professional, supportive, and seamless.
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The Data Engineer will monitor, troubleshoot, and resolve issues in real-time for AWS EMR clusters and associated data pipelines, while also managing the lifecycle of these clusters. They will maintain ETL/ELT pipelines and ensure data quality, consistency, and availability.
The Data Engineer will monitor, troubleshoot, and resolve issues in real-time for AWS EMR clusters and associated data pipelines. They will also manage the AWS EMR cluster lifecycle and maintain ETL/ELT pipelines to ensure data quality and performance.
As a Customer Support Specialist, you will deliver outstanding technical assistance to customers and build knowledge of the software and private markets industry. You will also collaborate with cross-functional teams to identify solutions and advocate for customer feedback.
Accounting Support Specialist I (Remote)
California FAIR Plan Association
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Full Time
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17 Weeks Ago
California FAIR Plan Association
The Accounting Support Specialist I investigates and resolves inquiries related to billing and premium payments for customers. This role includes processing premium receipts and ensuring accurate financial records.
Help Desk Support Technician ( Brasil – Remoto ) in Brasil
GSB Solutions
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Full Time
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17 Weeks Ago
GSB Solutions
The Help Desk Support Technician will provide first-level customer assistance through phone and chat support, managing backlogs and routing tasks to technical teams as needed. They will also identify and resolve issues while analyzing ticket backlogs.
Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE
Simple Solutions
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Full Time
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17 Weeks Ago
Simple Solutions
The Dedicated Support Engineer will assess Rocky Linux environments, identify optimization opportunities, and provide strategic guidance on performance, stability, and security. This role is advisory-only, focusing on recommendations rather than hands-on implementation.
This role assists with the administration and execution of Human Resources functions within the Workday system, focusing on streamlining HR workflows and maximizing workforce data accuracy. Responsibilities include overseeing HR databases, providing technical expertise for Workday configuration, and resolving Tier 2 support inquiries across various HR functional areas.
The specialist will act as a client advocate, ensuring positive business outcomes by supporting existing customers via chat, email, and phone, and diagnosing/troubleshooting client issues. Responsibilities also include onboarding new customers through training calls and continuously acquiring expertise in MerusCase features.
As a Customer Support Specialist, you will support existing customers via email and phone, diagnose and troubleshoot client issues, and onboard new customers with training calls. You will also work with various stakeholders to understand evolving client needs and improve client retention.
The Full Stack Developer will build robust, secure, and high-performance cloud-native solutions on AWS, utilizing both front-end and back-end technologies. They will also implement multi-tier architectures and RESTful microservices, integrating with various systems.
Full stack Developer 1 for Ongoing production Support Team
Alight Solutions
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Full Time
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17 Weeks Ago
Alight Solutions
The Full Stack Developer will build robust, secure, and high-performance cloud-native solutions on AWS, utilizing both front-end and back-end technologies. They will also implement multi-tier architectures and RESTful microservices while managing databases and applying CI/CD practices.
Assist clients with travel research and booking coordination while providing customer support before and after travel bookings. Maintain accurate client booking records and communicate travel details to clients.
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Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey via email, phone, and online communication. Support with reservations, changes, cancellations, and inquiries while providing accurate travel information.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey by providing support via email, phone, and online communication. Help with bookings, manage updates, and address client concerns professionally.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
The NetSuite Support Manager will lead a global team to ensure the reliable operation of the NetSuite ERP system, focusing on incident resolution and system monitoring. Responsibilities include managing support processes, overseeing system stability, and ensuring compliance with SOX regulations.
New "support" jobs delivered to your inbox
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Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey via email, phone, and online communication. Support with reservations, changes, cancellations, and inquiries while providing accurate travel information.
Assist clients through various communication channels and support them with reservations, changes, and inquiries. Confirm trip details and address client concerns with professionalism.
Assist clients throughout their travel journey by providing support with bookings, inquiries, and updates. Confirm trip details and address client concerns with professionalism.
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