Serve as the primary contact for clients to coordinate leisure travel arrangements including vacations, cruises, and resorts. Research travel options and maintain accurate documentation of reservations and customer interactions.
Remote Support Specialist Jobs (5,772)
Search = support
Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX
Veralto Global
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Full Time
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7 Weeks Ago
Veralto Global
Provide high-level technical support and fault-finding for industrial coding and marking systems on high-speed manufacturing lines. Collaborate with R&D and Quality teams to resolve systemic product issues and mentor other support engineers.
Support the TruCard Product and Pharmacy team by resolving member concerns and managing prior authorizations and appeals. Assist the clinical team with case reviews and outbound calls to members and providers.
Remote Customer Support Associate
Traveling with Mchaila
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Full Time
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7 Weeks Ago
Traveling with Mchaila
The associate will respond to client inquiries, coordinate requests, and maintain accurate records within internal systems. They are responsible for ensuring smooth communication and following up on service details to maintain organized support processes.
Software Support Specialist
Track (a TravelNet Solutions company)
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Full Time
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7 Weeks Ago
Track (a TravelNet Solutions company)
Act as the first point of contact for customer inquiries via phone, email, and chat to resolve product and account issues. Manage support tickets from intake to resolution and escalate complex technical issues to Tier II support.
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Serve as the primary point of contact for technical incidents in public safety and critical infrastructure environments. Manage the full incident lifecycle from triage and documentation to resolution and escalation while contributing to the knowledge base.
Manage the customer support inbox by triaging tickets and communicating resolutions in plain language. Investigate technical bugs end-to-end, reproducing issues and coordinating with engineering for code fixes.
Design and manage robust infrastructure to ensure the reliability and scalability of critical systems. Proactively monitor system health, lead incident management efforts, and automate repetitive tasks to improve operational efficiency.
Senior Manager, Product & Data Support
Definitive Healthcare, US
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Full Time
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7 Weeks Ago
Definitive Healthcare, US
Design and operate the Tier-2 product and data support function to reduce escalations to Product and Engineering teams. Build the systems, knowledge infrastructure, and a small team of specialists to improve resolution times and visibility.
(Remote) Manager of Software Services & Support
Harris Computer
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Full Time
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7 Weeks Ago
Harris Computer
Lead the Software Professional Services and Support team while overseeing billable services delivery and technical implementations for healthcare clients. Act as the primary liaison between clients and internal R&D teams to translate technical requirements into product roadmap decisions.
Responsible for managing technical and integration interactions, focusing on resolving complex cases and advocating for customers. The role involves troubleshooting technical issues, documenting defects, and collaborating cross-functionally to communicate root causes and solutions.
Serve as a subject matter expert and escalation point for complex software application issues to ensure timely resolution for clients. Proactively investigate system patterns and provide mentorship to junior team members to improve overall team performance.
Provide technical support via phone, chat, and email to resolve software challenges for resellers and customers. Collaborate with development teams to report bugs and verify software fixes and updates.
The representative provides support for warranty and service claims, managing internal and external communications for error resolution. They are responsible for dispatching technicians and documenting service activities to ensure a world-class customer experience.
Provide broad paralegal support for the Madrid practice groups from the UK, focusing on transaction coordination and document management. Responsibilities include managing checklists, overseeing completion processes, and assisting with due diligence and transaction bibles.
Responsible for servicing, maintaining, and troubleshooting Power Management Systems (PMS) across client sites in the UK and Europe. This includes providing on-site technical support, supporting system commissioning, and participating in an emergency call-out rota.
Responsible for servicing, maintaining, and troubleshooting Power Management Systems (PMS) across client sites in the UK and Europe. This includes providing on-site technical support, supporting installation and commissioning, and participating in an emergency call-out rota.
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The intern will manage internal IT support tickets via Jira and provide technical assistance for hardware, software, and connectivity issues. Additionally, they will handle N1 security responses, endpoint hardening, and the onboarding/offboarding of employee devices.
Executive Assistant - Finance & Property Management Support (LVR01062026)
Buddle
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Full Time
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7 Weeks Ago
Buddle
Provide strategic executive support to the Managing Director and leadership team, including calendar and travel management. Drive and systemize financial administration processes, reporting, and KPI tracking to improve operational efficiency.
Client Experience Support Coordinator (Remote)
Blyss Journeys
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Full Time
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7 Weeks Ago
Blyss Journeys
The coordinator assists clients in planning personalized vacations, cruises, and special events by researching options and coordinating reservations. They provide professional support across multiple communication channels to ensure a seamless client experience.
Provide world-class technical support to enterprise customers by troubleshooting and resolving issues related to Forcepoint and third-party products. Act as a technical advisor and subject matter expert to mentor other engineers and improve product supportability.
Working Student — Data Support Engineer
Parqet Fintech GmbH
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Full Time
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7 Weeks Ago
Parqet Fintech GmbH
The role involves improving Parqet's data quality through automated procurement and correction of asset data. Additionally, the engineer will handle user data issues via email and collaborate with developers and product management.
The role involves assisting clients with travel planning, researching options, and coordinating reservations. The coordinator ensures a smooth booking experience through consistent communication and detail management.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a smooth booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, exploring options, and coordinating reservations to ensure a positive booking experience. Responsibilities include responding to inquiries, researching travel options, and maintaining consistent follow-up communication.
Assist clients with vacation planning, travel inquiries, and reservation support. Research destinations and transportation options while maintaining accurate client records in company systems.
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Serve as the primary point of contact for clients to coordinate travel arrangements, including accommodations, cruises, and transportation. Monitor reservation details and provide timely updates via phone, email, and online channels to ensure seamless travel experiences.
Lead global delivery of Third-Party Support and Application Managed Services across SAP, Oracle, and PeopleSoft environments. Focus on operational excellence, security governance, and leading high-performing global teams to ensure high-quality customer support.
Assist clients with planning and booking travel arrangements, including cruises, lodging, and vacation packages. Provide professional customer care and manage itinerary modifications via digital communication channels.
Operatively manage the entire customer support department, including handling complex tickets and building SOPs. Drive support efficiency through automation and data-driven KPI steering.
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