Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage product returns.
Handle customer inquiries across social media and phone channels to resolve issues and ensure high satisfaction. Collaborate with internal teams to provide accurate product information and act as the voice of the customer.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Manage the full support lifecycle for clinicians via live chat, phone, and online training to resolve technical issues. Proactively identify product pain points and collaborate across departments to improve the user experience.
Coordinate travel details, track reservations, and provide responsive support to clients throughout the vacation planning process. Manage itineraries, research travel options via approved platforms, and maintain accurate internal records.
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Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all travel details.
The role involves assisting clients with travel planning, researching options, and coordinating reservations. You will manage client inquiries and maintain consistent follow-up communication to ensure a smooth booking experience.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a smooth booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
The role involves assisting clients with travel planning, researching options, and coordinating reservations. The associate ensures a smooth booking process and maintains consistent follow-up communication with clients.
Assist clients with travel planning, reservations, and overall support throughout the booking process. Responsibilities include researching travel options, responding to inquiries, and maintaining accurate records.
Assist clients with travel planning, reservations, and overall support throughout the booking process. Responsibilities include researching travel options, coordinating arrangements, and maintaining accurate records.
Assist clients with travel planning, reservations, and overall support throughout the booking process. Responsibilities include researching travel options, coordinating arrangements, and maintaining accurate records.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide premier omnichannel customer experience management and support for global companies. Focus on delivering outstanding results through advanced support technologies and empathetic, high-touch interaction.
Provide ongoing technical support, troubleshooting, and software configuration for environmental monitoring applications. Manage the customer onboarding process, including implementation and conducting targeted software training sessions.
The Software Support Specialist provides technical support, troubleshooting, and software implementation for environmental monitoring applications. They are also responsible for customer onboarding, conducting training sessions, and maintaining knowledge base documentation.
Provide 1st and 2nd level technical support for customers regarding photovoltaic systems, energy storage, and heat pumps via phone, email, and remote access. Analyze and resolve technical faults in inverters and monitoring systems while coordinating service assignments with technicians.
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Provide 1st and 2nd level technical support for photovoltaic, storage, and heat pump systems via phone, email, and remote access. Analyze and resolve technical faults in inverters and monitoring systems while coordinating service assignments with technicians.
The Associate Support Analyst will troubleshoot technical issues for customers and provide guidance to resolve problems. They will also document cases and collaborate with senior team members to ensure high-quality support experiences.
The role involves conducting thorough investigations and analysis of forensic evidence using advanced tools. The analyst will collaborate with legal and law enforcement teams to prepare detailed reports and develop investigative protocols.
Build and scale a high-performing member support operation, owning the full ecosystem of tools, workflows, and performance. Translate member support data into actionable insights to improve product retention and user experience.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and handle online chat inquiries while adhering to regulated guidelines.
The specialist will assist clients with travel planning, researching options, and coordinating reservations. They are responsible for maintaining consistent communication to ensure a smooth booking experience.
Provide first-line support for German and Austrian partners and customers regarding insurance policies and claims. Guide partners through onboarding and collaborate with internal teams to improve the B2B partner experience.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support using advanced technologies to ensure client success.
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The role involves conducting outbound outreach via email and LinkedIn to engage prospects and partners. Additionally, the assistant will perform market research, manage CRM data, and provide administrative support for event coordination.
Coordinate client experiences by providing guidance and assistance via email, chat, and phone. Manage booking confirmations, service timelines, and maintain accurate interaction records within internal systems.
Serve as the primary point of contact for traders via live chat, email, and Discord to resolve account and technical issues. Monitor trading systems and contribute to the internal knowledge base to improve the overall trader experience.
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