The primary responsibility involves handling inbound customer calls for major corporations. This role requires taking calls and providing service to a variety of high-profile clients.
Remote Support Jobs (9,130)
Job category = Support
In-Bound Call Center Representative
IronMountain Solutions
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Full Time
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18 Weeks Ago
IronMountain Solutions
This role involves operating within a high-volume, metrics-driven call center environment, providing end-user phone support for the Student Exchange and Visitor Program (SEVP). Responsibilities include analyzing multifaceted issues related to the SEVIS system and communicating effectively with international stakeholders and academic institutions.
The role involves delivering fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities also include troubleshooting issues, maintaining documentation, and collaborating with cross-functional teams.
The role involves providing fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities include resolving shift, payment, and platform-related issues in real time and collaborating with cross-functional teams to ensure effective issue resolution.
The associate will provide knowledgeable and timely support by answering billing-related questions for the MatrixCare HHP application via phone and electronic communication. They must diagnose and resolve basic to complex financial or billing issues while troubleshooting nonstandard problems directly with customers.
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The primary responsibility involves providing knowledgeable and timely support by answering billing-related questions for the MatrixCare Home Health, Hospice, and Private Duty Care application via phone and electronic communication. This includes diagnosing and resolving basic to complex financial or billing issues while documenting resolutions and escalating critical problems.
Curriculum Content Production & Quality Support Contractor (Math)
ILO Group
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Full Time
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18 Weeks Ago
ILO Group
The contractor will support the development and refinement of math instructional materials and curriculum documents aligned to an established scope and sequence. This includes translating guidance into draft-ready units, conducting quality reviews, and ensuring materials are production-ready.
Curriculum Content Production & Quality Support Contractor (ELA) 14 APPLICANTS
ILO Group
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Full Time
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18 Weeks Ago
ILO Group
The contractor will support the development and refinement of ELA instructional materials and curriculum documents. This includes translating guidance into draft-ready units and conducting quality reviews for accuracy and usability.
The Client Services Manager will participate in client meetings, ensure team execution on client activities, and analyze performance of client deliverables. They will also manage team capacity, conduct regular one-on-ones, and oversee quality assurance checks.
Remote - Customer Support Specialist (English & Spanish Speaking) - LATAM Region 24 APPLICANTS
Betmaster
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Full Time
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19 Weeks Ago
Betmaster
The Customer Support Specialist will respond to incoming customer requests via live chat, identify customer needs, and help them use specific features. They will also analyze product malfunctions, follow up with customers, and gather feedback for internal teams.
Manage a diverse caseload of young people aged 8–25, delivering support across community settings and family/children’s centres. Conduct risk-managed, trauma-informed interventions tailored to each young person’s needs.
Strategy & Consulting | Digital Customer Experience Consultant/Analyst - Automotive & Mobility
Accenture
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Full Time
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19 Weeks Ago
Accenture
Participate in large global programs to help Automotive and Mobility clients design and implement new business processes and digitally enabled solutions. Work as part of a multi-disciplinary global team on defining solutions for complex projects.
The Support Analyst L2 will assist users via phone, email, or ticketing systems, analyzing incidents and problems to find root causes and definitive solutions. They will also prepare training materials and manage service levels agreed upon with clients.
Remote Position – Virtual Support Role (Immediate Hire) 87 APPLICANTS
Globe Life AO
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Full Time
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19 Weeks Ago
Globe Life AO
The role involves making outgoing calls, emails, texts, and chats from clients while maintaining professionalism. Additionally, you will follow provided scripts and workflows and accurately document information.
You will be the primary contact for clients and partners, assisting them with our payment solutions. Your tasks include responding to client requests, providing level 1 support, and ensuring high customer satisfaction.
You will be the primary contact for clients and partners, assisting them with the use of payment solutions. Your tasks include responding to client inquiries, providing level 1 support, and ensuring high customer satisfaction.
The Customer Experience Lead will build and run a system for onboarding, supporting, retaining, and transforming users. This role involves both strategic planning and hands-on support to ensure a best-in-class user experience.
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Reservations Support Specialist - WFH
Believeadvertising
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Full Time
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19 Weeks Ago
Believeadvertising
The Reservations Support Specialist will assist clients in organizing and managing their travel arrangements, focusing on technical and logistical aspects. Responsibilities include coordinating bookings, answering inquiries, and ensuring accurate documentation of reservations.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates. They will ensure that every interaction reflects a commitment to exceptional service.
As a Travel Customer Representative, you will support clients throughout their travel journey, assisting with inquiries and resolving issues. You will ensure every interaction reflects a commitment to exceptional service.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates. They will ensure that every interaction reflects a commitment to exceptional service.
As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
You will be responsible for diagnosing and troubleshooting technical issues remotely while managing customer support tickets and calls. This role requires you to take charge of customer issues from beginning to end in a dynamic environment.
The Claims Support Specialist will coordinate claims intake, assist the claims team, and maintain high customer service standards. This role is instrumental in supporting effective claims handling.
MSP Help Desk Specialist/Sys Admin - 27 APPLICANTS
Strategic Technology Solutions LLC
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Full Time
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19 Weeks Ago
Strategic Technology Solutions LLC
The Service Desk Specialist is responsible for providing technical expertise and support to clients, ensuring high levels of service quality and client satisfaction. They will manage reactive tickets, onboard and offboard clients, and maintain documentation while adhering to service desk procedures.
Support Specialist L1/L2 with Linux
Storware Sp. z o.o.
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Full Time
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19 Weeks Ago
Storware Sp. z o.o.
As a Support Specialist L1/L2, the individual will serve as the first point of contact for customers, managing support tickets and ensuring effective communication. Responsibilities include diagnosing issues in virtual environments and collaborating with R&D, QA, and Development teams for complex incidents.
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This role serves as the highest level of technical support, diagnosing and resolving software and technical issues across healthcare imaging systems, including implementing PaxeraHealth software solutions in various environments. Responsibilities also include supporting integrations with PACS, RIS/HIS, and EMRs, documenting activity, and collaborating with internal teams and customers for timely resolution of service requests.
The Support Team Leader will ensure the high reliability of microservices in OpenShift environments and lead a small technical team. Responsibilities include incident resolution, performance tuning, and coordinating release processes.
Customer Support Agent (English & Arabic) - Egypt (Remote) 50 APPLICANTS
Expatrio Global Services GmbH
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Full Time
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19 Weeks Ago
Expatrio Global Services GmbH
You will be the first point of contact for international customers, providing support via e-mail, live chat, and phone. Your main tasks will include verifying documents and assisting customer support agents with various tasks.
You will be the first contact for customers, guiding them from order completion to vehicle delivery. Collaborate with colleagues to ensure smooth delivery of vehicles.
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