Act as the final point of escalation for complex technical issues, performing deep analysis to identify root causes and implement long-term solutions. Collaborate with Product and Engineering teams while mentoring Tier 1 and Tier 2 engineers to improve overall team capability.
Nerdio
10 Remote Job Openings at Nerdio
Collaborate with sales teams and Microsoft partners to identify and qualify AVD opportunities through inbound and outbound motions. Generate pipeline using sales engagement tools and effectively communicate Nerdio's value proposition to potential customers.
Partner with Microsoft sales teams to identify and close Azure Virtual Desktop (AVD) opportunities. Manage the full sales cycle from lead qualification to closing while maintaining a strong pipeline and market intelligence.
You will lead a team of Support Engineers, balancing hands-on technical support with team leadership and quality control. Responsibilities include providing guidance, reviewing cases, and ensuring operational discipline to achieve world-class support.
Manage the deal desk process by reviewing discounts, protecting margins, and ensuring data integrity within the CRM. Oversee order processing and the end-to-end lifecycle of Microsoft Marketplace private offers.
The Sales Engineer is responsible for identifying technical requirements and demonstrating Nerdio's capabilities to partners and customers to accelerate the sales cycle. They will manage technical aspects of RFP/RFI responses and communicate customer needs to the R&D teams for product enhancement.
Manage and close Nerdio opportunities by collaborating with Microsoft sales teams and channel partners to achieve revenue targets. Build and maintain a strong sales pipeline while effectively communicating the company's value proposition to potential customers.
Design and build an internal AI Enablement Platform to improve company-wide productivity through software, tooling, and workflows. Implement complex Microsoft identity and authentication integrations while collaborating directly with executive leadership.
Serve as the primary point of contact for internal IT support, managing tickets and resolving endpoint and identity issues. Administer Microsoft 365 workloads, Entra ID, and Intune to maintain the corporate cloud-first environment.
Lead the global partnership with Microsoft to drive co-sell strategy, execution, and measurable revenue outcomes. Manage a global team of Business Development Managers and maintain senior executive relationships within Microsoft's various organizations.