Manage the implementation of automation tools and AI agents to streamline operational workflows. Develop unified analytics dashboards to track AI performance and drive internal adoption through training and documentation.
Remote Operations Jobs (18,489)
Tags = operations
Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)
JPMorgan Chase & Co.
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Full Time
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2 Weeks Ago
JPMorgan Chase & Co.
Provide high-level support for luxury travel reservations by resolving complex customer issues and negotiating with external vendors. Assist and coach other Travel Advisors while maintaining high call quality and accuracy in booking tools.
Own the cloud security posture and runtime detection capabilities, specifically managing the CrowdStrike platform and AWS environments. Define threat detection strategies, secure Kubernetes clusters, and automate security posture checks using IaC and scripting.
Own the cloud security posture and runtime detection capabilities, specifically managing the CrowdStrike platform and AWS environments. Define threat detection strategies, secure Kubernetes clusters, and automate security posture checks using IaC and scripting.
Servicing Travel Advisor III - Chase Travel (Remote-Atlanta, GA)
JPMorgan Chase & Co.
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Full Time
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2 Weeks Ago
JPMorgan Chase & Co.
The Travel Advisor supports internal and external customers by resolving complex travel reservation issues and negotiating with external providers. They also coach other advisors on best practices and manage escalations to ensure service excellence.
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Lead and manage the frontline customer support and operations team during U.S. business hours. Drive team performance through metric analysis, handle complex escalations, and optimize operational workflows.
Team Leader – Customer Support & Operations - South America
Lumimeds
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Full Time
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2 Weeks Ago
Lumimeds
Lead the frontline customer support and operations team during US business hours to ensure smooth workflow and high performance. Handle complex escalations, mentor agents for self-sufficiency, and provide data-driven insights to leadership.
Bilingual Medical Assistant / Medical Receptionist
GoLean Health
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Full Time
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2 Weeks Ago
GoLean Health
Manage frontline patient communication, including inbound calls and appointment scheduling for a US-based skin clinic. Handle administrative tasks such as insurance verification and coordinating prior authorizations for treatments.
Lead the frontline customer support and operations team during U.S. business hours to ensure smooth workflow and high performance. Manage complex escalations, mentor agents for self-sufficiency, and provide data-driven insights to leadership.
The Senior Data Consultant designs, configures, and tests the Origami platform to facilitate data conversions and integrations for clients. They are responsible for building conversion packages, leading working sessions, and mentoring junior colleagues to ensure high-quality deliverables.
Responsible for creating and managing professional services proposals, quotes, and SOWs in collaboration with sales and engineering teams. Acts as a pricing gatekeeper to optimize gross margins and ensure accurate deal structuring for the Americas region.
The role focuses on shaping the end-to-end client communication experience to build trust and reduce friction across the customer lifecycle. This includes translating complex operational workflows into clear client-facing messaging across email, SMS, and portal channels.
Oversee the bank's SBA loan portfolio, ensuring regulatory compliance and proactive risk management through annual reviews and delinquency monitoring. Lead loan workout efforts, manage SBA guaranty repurchase applications, and collaborate with internal teams to improve operational efficiency.
Systems Administrator - CLM
Westinghouse Electric Company, LLC
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Full Time
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2 Weeks Ago
Westinghouse Electric Company, LLC
The role involves administering and optimizing the Contract Lifecycle Management (CLM) system to ensure efficient and compliant contract operations. Key duties include managing system configuration, workflows, data integrity, and providing user support and training.
Own end-to-end COGS and gross margin analysis for Motive’s hardware and software product lines. Model cost-saving opportunities and deliver recommendations on profitability levers directly to senior leadership.
Handle routine driver inquiries via phone, chat, and email regarding charging sessions, billing, and account status. Document all interactions in the CRM and escalate complex issues to internal departments as needed.
Build and maintain high-quality software packages and automation scripts for a third-party patching platform. Research vendor installers and develop detection logic to ensure secure and reliable software updates across managed endpoints.
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Quality Assurance Coordinator (11509)
CarePoint Response
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Full Time
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2 Weeks Ago
CarePoint Response
The QA Coordinator will develop and maintain quality assurance processes, conduct regular audits, and monitor operational compliance for mobile response services. They will collaborate with leadership to identify training needs and implement continuous quality improvement initiatives.
Lead and scale a multi-tier customer support organization for dealership customers, focusing on operational excellence and metrics-driven efficiency. Develop and execute an AI-driven support strategy to automate routine tasks while enhancing high-value human interactions.
Lead and scale a multi-tier customer support organization for dealership customers, focusing on operational excellence and metrics-driven performance. Develop and execute an AI-driven support strategy to automate routine tasks while enhancing high-value human interactions.
The Outcomes Specialist will evaluate member care and support programs by developing models and conducting analytic work. They will collaborate with cross-functional teams to provide data-driven insights and manage multiple large projects.
Bilingual Inside Sales Representative - 12 Month Contract (REMOTE CANADA)
HD Supply
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Full Time
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2 Weeks Ago
HD Supply
The Inside Sales Representative is responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. They will oversee responses to customer order and quotation requests and manage customer service and support.
Lead the end-to-end onboarding and data transformation process for strategic customers in the private markets sector. Drive process innovation through AI-supported workflows and mentor other onboarding managers to improve scalability.
Manage end-to-end payroll processing across multiple jurisdictions and oversee employee expense platforms. Handle corporate card tracking, supplier payments, and provide tax and audit compliance support.
Perform automated and manual processing of topographic and bathymetric lidar point cloud data for state and federal clients. Develop automated classification algorithms, manage production data, and ensure deliverables meet client specifications through strict quality control.
Support Army logistics portfolio management through strategic planning, analysis, and executive decision support. Develop performance metrics and executive-ready briefings to improve organizational effectiveness and portfolio performance.
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Manage and optimize workload allocation and tracking processes for USPS contact center operations. Monitor operational metrics and provide reporting and analysis to improve resource utilization and efficiency.
Oversee the end-to-end delivery of cybersecurity professional services and cloud security programs for U.S. Federal customers. Lead high-performing technical teams to ensure operational excellence, compliance with federal standards, and high customer satisfaction.
The Director of Business Operations will lead strategic and operational functions, focusing on contract lifecycle management and monthly financial oversight. They are responsible for optimizing business processes and managing key vendor and partner relationships to ensure seamless organizational performance.
Provide development support, conceptual design, and owner's engineer services for electric power generation projects. Perform technical evaluations, design reviews, and lead the integration of AI and automation tools to improve engineering workflows.
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