Senior Manager, Account Manager - South Korea

Description

As the Senior Manager, Account Manager – South Korea, you will be responsible for managing and growing a portfolio of strategic clients connected to the South Korean market, serving as a trusted advisor to both Korean companies expanding internationally and multinational organizations operating in or entering South Korea.

You will play a pivotal role in building long-term client relationships, delivering exceptional client experiences, and driving commercial growth across GoGlobal's Business Corporate Services (BCS) solutions, including entity management, accounting, tax, payroll, corporate compliance, treasury, and related advisory services.

Working closely with our global network of experts and leveraging GoGlobal's technology-enabled solutions, you will help clients navigate the complexities of international expansion, regulatory compliance, and business operations across multiple jurisdictions.

This is a highly client-facing and commercially focused role requiring strong relationship management skills, business acumen, and a consultative approach. In addition to managing complex client portfolios, you will proactively identify opportunities to expand GoGlobal's service offerings, support business development initiatives, and contribute to the continued growth of GoGlobal's South Korea inbound and outbound business.

The successful candidate will possess a strong understanding of South Korean employment, payroll, accounting, tax, treasury, and corporate compliance requirements, enabling them to provide strategic guidance and practical solutions to multinational clients throughout their business lifecycle.

Roles & Responsibilities:

·       Manage and grow a portfolio of clients connected to the South Korea market, including Korean companies expanding internationally and multinational organizations operating in or entering South Korea.

·       Build strong client relationships and act as a trusted point of contact, ensuring high levels of client satisfaction, retention, and service delivery.

·       Develop account plans that align with clients' business objectives and identify opportunities for growth and expansion.

·       Work closely with Legal, Payroll, Accounting, Tax, Finance, Compliance, and Operations teams to deliver effective solutions and support clients' business needs.

·       Provide guidance on entity management, payroll, accounting, tax, treasury, corporate compliance, and international business operations

·       Lead regular business reviews and stakeholder meetings to discuss performance, business priorities, and future opportunities.

·       Drive upselling, cross-selling, renewals, and service expansion opportunities across GoGlobal's service portfolio.

·       Stay informed on South Korea's business environment, regulatory requirements, and cross-border business trends to support clients and internal stakeholders.

·       Manage client escalations, identify risks proactively, and ensure timely resolution of issues.

·       Support business development initiatives, regional projects, and other duties as required.

Requirements

Requirements:

• Bachelor’s degree in Business, Accounting, Finance or a related field; advanced degree preferred. 
• Professional qualifications such as KICPA (Korean CPA), AICPA, or equivalent internationally recognized accounting, tax, finance, or compliance certifications are strongly preferred.

• Minimum 5+ years of experience in account management, client services, or a related role within payroll, BCS, accounting, or tax. 

• Strong understanding of HR, payroll operations, and compliance practices in S.Korea. 
• Strong stakeholder management, communication, and problem-solving skills.

·       Commercial mindset with experience identifying upselling and cross-selling opportunities.

• Excellent client-facing skills with the ability to build trusted relationships and deliver high-quality service. 

• Proven ability to manage multiple client accounts, prioritize tasks, and meet deadlines. 

• Strong problem-solving and analytical skills, with attention to detail and accuracy. 

• Effective communication skills in both English and Korean (written and verbal). 

• A proactive, collaborative, and adaptable mindset suited to a fast-paced, dynamic global environment.

Benefits

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com

OVERVIEW

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.

Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly

• We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout

• We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way

• We're global. We offer career opportunities across the world-whether it's new job roles or international locations

• English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world

• We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success

• We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership

• We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions

• We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.

Ready to take the next step in your career with us? Apply now!

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.