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You will administer and improve the CX platform stack, including Zendesk and Vitally, to ensure reliable routing and automated workflows. The role involves partnering with cross-functional teams to identify automation opportunities and maintain system health through documentation and testing.
You will design and develop front-end applications for AI, data, and automation platforms, including interfaces for AI assistants and administrative consoles. You will also collaborate with product and technical teams to create reusable components and ensure high standards of accessibility and performance.
Design, develop, and deploy generative and agentic AI solutions, including AI assistants, RAG pipelines, and multi-agent workflows. Collaborate with cross-functional teams to integrate these AI solutions into enterprise systems while ensuring security, compliance, and robust documentation.
The Senior Data Consultant will design and develop scalable data pipelines while ensuring data quality and governance across the entire value chain. They will also create reusable data assets to support AI initiatives, including Generative AI, RAG architectures, and semantic search projects.
You will act as a bridge between the monitoring and key account management teams to transform performance data into actionable commercial insights for top clients. This involves investigating performance shifts, recommending strategic actions, and managing the resolution process to ensure optimal account health.
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The Lifecycle Specialist manages employee lifecycle documents and ensures legal compliance for employment contracts across various jurisdictions. They also collaborate with internal and external stakeholders to optimize HR processes and provide expert guidance on employment legislation.
Design, develop, and maintain robust backend APIs including payment, subscription, and authentication services. Collaborate with cross-functional teams to align backend architecture with product strategy and enterprise client needs.
The Sales Executive will prospect and contact French real estate agencies to sell online advertising and listing distribution solutions. They are responsible for managing outbound calls, handling objections, and converting prospects into clients while adhering to internal reporting processes.
The Tendering Engineer manages the entire bid process for Grid Automation, including technical analysis, proposal development, and cost estimation. They collaborate with internal and external stakeholders to ensure compliant, competitive, and profitable project submissions.
The Senior Director will lead global strategy to strengthen government and multilateral engagement to support teacher workforce development. They will build coalitions of diverse stakeholders and provide strategic advisory to network partners to unlock funding and influence education systems.
The Paid Social Specialist will own and scale paid social strategy across Meta and TikTok, managing international budgets to drive high-quality conversions. They will also conduct structured creative testing and collaborate with the broader media team to align performance goals.
Adapt and review scripts for AI-powered dubbing projects to ensure natural and engaging localized content. Collaborate with internal teams to maintain high quality standards and improve creative outcomes.
The candidate will handle incoming leads, conduct consultations with French-speaking professionals, and assess eligibility for Canadian immigration pathways. They will also coordinate webinars, maintain CRM records, and communicate with clients via various digital platforms.
You will design and maintain internal tooling and CI/CD pipelines to simplify infrastructure and improve developer productivity. Additionally, you will operate AWS infrastructure and apply SRE principles to ensure system reliability, security, and observability.
You will design, develop, and maintain complex Java applications and webMethods integration flows for large-scale clients. The role involves collaborating with cross-functional teams in an Agile environment to ensure high-quality code and robust system integration.
The Marketing Coordinator supports the global marketing team by managing project timelines, campaign deliverables, and cross-functional coordination. They are also responsible for monitoring performance data, maintaining documentation, and facilitating communication between regional stakeholders.
The Sales Representative will present, promote, and sell educational services to prospective customers via phone and email. They are responsible for establishing and maintaining positive customer relationships while meeting sales quotas.
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The Director will provide strategic and operational leadership for the Global Institute's AI and EdTech portfolio, including the AI Literacy & Creator Collective and the Better Future Hub. They will drive vision, manage partnerships, oversee team capacity, and represent the organization's agenda to global stakeholders.
The role involves writing approximately 200 SEO-optimized articles per month based on provided briefs, angles, and keywords. You will be responsible for explaining complex industrial and technical processes in simple, clear language.
Adapt and review scripts for AI dubbing projects while ensuring localized content is natural, accurate, and engaging. Collaborate with internal teams to maintain high quality standards and improve creative outcomes.
The Lead Customer Application Engineer manages the entire bid process for Grid Automation, including technical analysis, proposal development, and risk assessment. They collaborate with internal and external stakeholders to ensure competitive, compliant, and profitable project tenders.
You will define and own the end-to-end customer journey strategy while orchestrating cross-functional improvements to enhance operational excellence. Additionally, you will lead VOC initiatives and leverage AI and automation to drive key performance indicators like CSAT and contact rates.
The Senior Financial Analyst will serve as a Finance Business Partner to manage budgeting, forecasting, and long-term financial planning for various functional teams. They will translate complex financial data into actionable insights to support strategic decision-making and mission-driven goals.
The specialist will lead the deployment of digital worker voice programs and manage supplier platform training and grievance cases. They will act as a liaison between suppliers, brands, and internal teams to ensure effective program implementation and positive social impact.
The Chief Learning Officer will lead a global AI learning agenda and cultivate strategic partnerships with major technology organizations to advance educational transformation. They will also manage a cross-functional AI Circle to foster collaboration and ensure ethical AI adoption across the global network.
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The Associate Fraud Analyst reviews flagged ecommerce orders and customer service cases in real time to identify fraudulent activity. They also support customer and merchant calls and escalate emerging fraud patterns to the team.
You will develop and maintain autonomous AI agents for property management, including inbox automation, voice agents, and knowledge base integration. You will also optimize LLM infrastructure, manage retrieval strategies, and ensure agents effectively handle complex user scenarios.
You will build and refine full-stack features for a property management platform while managing backend integrations and AI-agent development. Your role involves owning new features from conception to production and ensuring seamless data synchronization across various systems.
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