Remote Customer Support Manager Jobs in United States

16 Customer Support Manager jobs in United States available for remote work from home. Apply for positions such as Customer Support Manager , Manager, Customer Support, Customer Support Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Support Manager Jobs in United States (16)

Search = Customer Support Manager Remote in = United States
Chainguard is hiring for remote Customer Support Manager

Customer Support Manager

Chainguard · Full Time · 1 Week Ago
Chainguard
🌎 United States πŸ’΅ $140K - $165K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Manage the AMER Technical Support Engineering team and own the operational boundary between L2 and L3 support. Drive the quality of the escalation path to engineering while maintaining high customer experience and operational reliability.

Manager, Customer Support

Applied Systems, Inc. · Full Time · 1 Week Ago
Applied Systems, Inc.
🌎 United States πŸ’΅ $75000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead the customer support team by executing strategy, setting quality standards, and managing day-to-day operations. Oversee escalated support cases and partner with Development to ensure effective resolution and process improvement.
Blackbaud is hiring for remote Customer Support Manager

Customer Support Manager

Blackbaud · Full Time · 2 Weeks Ago
Blackbaud
🌎 United States πŸ’΅ $77700 - $104K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Lead Level 1 and Level 2 support teams to improve agent effectiveness and reduce case volume through data-driven decision-making. Drive the evolution of a modern support model by integrating GenAI and automation to enhance the customer experience.

Customer Support Manager

HirexHire · Full Time · 4 Weeks Ago
HirexHire
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Lead and scale the Technical Support function by managing day-to-day operations, coaching the team, and owning support KPIs. Serve as the primary escalation point for complex technical issues while partnering with Product and Engineering to improve workflows.
Juniper Square  is hiring for remote Manager, Customer Support

Manager, Customer Support

Juniper Square · Full Time · 6 Weeks Ago
Juniper Square
🌎 United States πŸ’΅ $94000 - $117K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and coach a team of Customer Support Specialists to provide a best-in-class experience for Juniper Square customers. Drive the adoption of AI tools and optimize support workflows to improve efficiency and customer outcomes.

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Customer Support Manager

Breeze Unlimited · Full Time · 7 Weeks Ago
Breeze Unlimited
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager will lead and manage the support team across all channels to ensure high-quality, fast, and accurate customer interactions. They are responsible for building scalable systems, optimizing workflows, and implementing AI-driven solutions to improve overall customer experience.
Vetcove is hiring for remote Manager, Customer Support

Manager, Customer Support

Vetcove · Full Time · 14 Weeks Ago
Vetcove
🌎 United States πŸ’΅ $70000 - $110K per year ⭐ 2-5 yrs exp πŸ’Ό Support
The Manager will act as the 'Voice of CX', partnering with leadership to understand business goals, and will manage a team of support associates by providing training, onboarding, and performance measurement. This role involves maintaining best practices and working cross-functionally to relay user feedback on feature requests and enhancements.
NetVendor is hiring for remote Customer Support Manager

Customer Support Manager

NetVendor · Full Time · 17 Weeks Ago
NetVendor
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager will manage daily client communications, build strong relationships to ensure retention, and collaborate internally to resolve requests and issues effectively. This role also involves aligning client expectations with company capabilities and analyzing compliance data to drive improvements.
ClearGov is hiring for remote Sr. Manager, Customer Support (Hybrid-Calgary/Toronto) or (Remote- US)
🌎 United States πŸ’΅ $110K - $125K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and scale a high-performing technical support team while optimizing Zendesk workflows and ticketing operations. Act as the primary escalation point for complex issues and collaborate with Product and Engineering teams to improve the software based on customer feedback.

Customer Support Manager - LoveStream.io

The Job Sauce · Full Time · 1 Week Ago
The Job Sauce
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
The role involves managing day-to-day customer support operations and leading a distributed team of part-time representatives. The manager will serve as the primary escalation point and work cross-functionally to scale support processes and improve the customer experience.
Cordance is hiring for remote Senior Customer Support Manager

Senior Customer Support Manager

Cordance · Full Time · 1 Week Ago
Cordance
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Support Customer Support Manager
Lead a team of support professionals while directly managing a portfolio of complex, high-priority customer escalations across multiple SaaS products. Drive operational consistency, establish scalable support frameworks, and partner with Product and Engineering teams to improve systemic issues.
 Higher Logic is hiring for remote Manager of Customer Support

Manager of Customer Support

Higher Logic · Full Time · 1 Week Ago
Higher Logic
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a team of support specialists to provide world-class customer service through hiring, training, and performance management. Implement customer-centric processes and collaborate across the company to enhance the overall customer experience.
Parkade is hiring for remote Customer Support Team Senior Manager - Remote

Customer Support Team Senior Manager - Remote

Parkade · Full Time · 2 Weeks Ago
Parkade
🌎 United States πŸ’΅ $100K - $130K per year ⭐ 10+ yrs exp πŸ’Ό Support
Lead and develop a distributed team of 12+ support agents while managing daily ticket queues as a player-coach. Drive operational efficiency through AI-powered workflows, KPI tracking, and cross-functional collaboration with Product and Engineering teams.

Customer Support Strategic Program Manager

Mercury · Full Time · 2 Weeks Ago
Mercury
🌎 Canada, United States πŸ’΅ $109K - $152K per year ⭐ 5-10 yrs exp πŸ’Ό Product Program Manager
Drive strategic and operational programs to improve customer and agent experiences within the Customer Experience organization. Partner cross-functionally to operationalize ambiguous initiatives and create scalable workflows and systems.

Senior Customer Relations Manager - Strategic Access Support Team - Remote

Vanderbilt University Medical Center · Full Time · Yesterday
Vanderbilt University Medical Center
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support
The Senior Customer Relations Manager serves as a strategic partner to identify and resolve issues impacting patient access and experience. The role focuses on driving operational improvements, standardizing workflows, and managing strategic partnerships with clinical and operational leaders.

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