You will build and scale a robust cloud infrastructure platform using Kubernetes and AWS while integrating AI-friendly frameworks. Additionally, you will lead complex infrastructure projects and define technical strategy through detailed documentation and RFCs.
You will define and execute the go-to-market strategy for lending products by identifying market opportunities and target audiences. Additionally, you will collaborate with cross-functional teams to drive product adoption and translate complex financial concepts into compelling customer narratives.
You will build and maintain the foundational components and patterns for Mercury's product while ensuring high standards for accessibility and performance. Additionally, you will lead projects to ship new UI patterns and integrate AI technologies to improve the design system's efficiency.
The Third Party Risk Manager will conduct risk assessments, monitor third-party relationships, and provide second-line oversight to ensure regulatory compliance. They will also support the development of risk reporting, metrics, and process automation to mature the enterprise-wide risk program.
You will own the end-to-end recruiting systems, including ATS, sourcing tools, and AI workflows, while leading large-scale systems migrations and vendor management. You will also collaborate with cross-functional teams to optimize hiring processes and maintain a clean, accessible knowledge base for the recruiting team.
Lead fraud incident management by mobilizing cross-functional teams to respond to and resolve high-severity fraud events. Draft precise incident reports and regulatory memos while serving as the primary operational point of contact for bank partners and auditors.
The role involves managing the end-to-end GTM Engine program by coordinating cross-functional plans across growth, marketing, revenue, and data teams. You will drive decision-making processes, build operational systems, and ensure data-driven efficiency across the organization.
You will lead the enterprise partnerships function by originating and closing high-impact, first-of-a-kind deals with major technology platforms. This involves architecting complex commercial structures, managing full deal lifecycles, and building a team to scale these strategic distribution channels.
The Corporate Development Lead will manage M&A pipelines, strategic investments, and market intelligence to drive company growth. Additionally, the role involves preparing board materials, supporting investor relations, and executing post-close integration plans.
Build and own machine learning models that assess small-business financial health and support lending decisions, then deploy them with production monitoring, tests, and documentation. Partner with Credit and Product on underwriting policy, product terms, and where predictive modeling can improve lending decisions.
You will lead full-cycle executive searches for Director and VP-level roles, focusing on Engineering, Product, Design, and Data leadership. Additionally, you will partner with founders and executives to build talent pipelines and advise on hiring strategies using market data.
You will lead full-cycle recruiting for specialized roles in risk, compliance, data, and information security while partnering with leadership to define hiring strategies. You will also build targeted sourcing pipelines and design interview processes to attract top talent in a complex fintech environment.
Own the full sales cycle, develop outbound pipelines, identify new lead sources, and convert signups into long-term customers. Partner with SDRs, Relationship Management, Partnerships, and Product teams to onboard customers, expand acquisition channels, and share customer insights.
Lead the fraud prevention strategy and roadmap, designing customer journeys and controls such as holds, limits, and step-up verification that balance fraud protection with a seamless customer experience. Build tools for risk and support teams, partner with data science to improve machine-learning models, and measure risk, operational, and customer outcomes as capabilities scale.
Lead the design team for Business Banking and Investments, ensuring high-quality visual and interaction standards across all product experiences. Partner with product and engineering teams to shape strategy, mentor designers, and drive ambitious product outcomes.
You will lead the development of a new GTM engineering function, building and scaling systems that connect product, marketing, and sales efforts. This involves setting technical strategy, implementing AI-driven workflows, and ensuring dependable measurement of acquisition and expansion results.
Lead end-to-end projects from technical specification to implementation and launch while collaborating with cross-functional teams. Maintain and improve the reliability and observability of card infrastructure systems including authorization, clearing, and settlement.
You will own the full-cycle recruiting process for engineering and data roles, from initial kickoff to final offer closing. Additionally, you will build and maintain strong candidate pipelines while partnering closely with hiring managers to meet team needs.
You will evolve and extend the capabilities of Mercury's LLM-powered financial assistant, Command, by shipping new features and skills. You will also partner with product and compliance teams to define and test the functionality of these new capabilities.
You will own full-cycle recruiting for GTM teams including Sales, Customer Success, and Partnerships, from sourcing to closing. You will also partner with hiring managers to define candidate profiles and contribute to the improvement of recruiting processes and tools.
You will own full-cycle recruiting for various sales and post-sales roles, managing the process from sourcing to closing. Additionally, you will collaborate with hiring managers to define candidate profiles and improve overall recruiting processes.
Build and lead Mercury’s enterprise business continuity program, including its framework, governance, plans, recovery objectives, exercises, reporting, and team. Coordinate continuity with technology disaster recovery, incident response, crisis management, and third-party resilience, and drive remediation of identified gaps.
The Risk UX Specialist will manage risk decisions for transaction limit increases, payments, and check deposits while ensuring a high-quality user experience. They will also escalate unusual activity, provide guidance to the BPO team, and document processes to improve operational efficiency.
You will own the full sales cycle for working capital products, from self-sourcing a pipeline to closing deals with high-growth mid-market brands. This involves deep discovery, structuring credit-sound offers, and building internal consensus across underwriting and executive teams.
You will own the collaboration experience on the Mercury platform, focusing on roles, permissions, and authorization layers. You will also drive product strategy to simplify onboarding and usage for diverse customer types, from solo founders to large enterprises.
Lead high-impact programs to evolve the customer support service delivery model, with a primary focus on expanding and optimizing BPO partnerships. You will define criteria for work transitions, build business cases for operational changes, and manage end-to-end migrations across the service ecosystem.
The Senior Revenue Enablement Specialist will own revenue readiness for product launches by designing and scaling enablement programs for go-to-market teams. This role involves translating product positioning into actionable field guidance and measuring the impact of enablement initiatives on sales performance.
You will lead the social and community strategy by integrating social media, creator partnerships, and merchandise into a cohesive brand ecosystem. Additionally, you will manage a multidisciplinary team to develop breakthrough campaigns that drive engagement and advocate for the Mercury brand.
Support customers through chat, email, and phone by resolving account, card, payment, and product questions with warmth and competence. Identify recurring issues, collaborate with engineering and partner banks, create customer resources, and improve support processes and infrastructure.
You will lead the Brand Narrative team to turn company strategy and product insights into original, high-impact creative concepts for launches and campaigns. You will work closely with design and writing leads to ensure cohesive storytelling across film, digital, and experiential platforms.
