Lead and mentor a team of 13 mobile engineers while fostering a culture of innovation and collaboration. Act as the connective tissue between mobile and other engineering teams to influence product roadmaps and ensure seamless execution.
You will own end-to-end procurement intake, deal execution, and vendor operations while designing processes to support company growth. Additionally, you will partner with Finance, Legal, and Security teams to manage contract negotiations and maintain procurement systems.
You will lead and develop a team of Executive Business Partners while providing direct support to executives. The role involves implementing AI-driven workflows and optimizing operational systems to enhance organizational efficiency.
Manage end-to-end workflows for state and business registrations, employer accounts, workers’ compensation, and related compliance requirements, coordinating with agencies, carriers, vendors, customers, and internal teams. Resolve operational issues, maintain accurate records and deadlines, communicate requirements and next steps, and improve processes while managing a high-volume workload.
The Customer Support Specialist will manage inbound customer communications regarding risk-related actions such as account restrictions and closures. They will collaborate with internal risk teams to ensure accurate process handoffs and advocate for the customer by identifying feedback patterns for product improvement.
You will build and lead the enterprise partnerships motion from scratch, identifying and closing high-leverage platform deals to embed Mercury's financial infrastructure. This involves managing the full deal lifecycle, from initial outreach and business case development to complex term negotiations and integration scoping.
Lead, hire, and develop a team of senior engineers while defining the technical strategy and roadmap for custody systems. Partner with product, operations, and compliance teams to ensure reliable, auditable, and scalable financial infrastructure.
You will drive cold outbound sales cycles to convert leads into long-term partners while managing complex, multi-product evaluations. Additionally, you will build relationships with founders and finance leaders to help them optimize their financial operations using Mercury's platform.
Lead the second-line oversight framework for identifying, measuring, and reporting liquidity, interest-rate, and market risks. Serve as a primary independent risk partner to Treasury and Finance to provide constructive challenge of balance-sheet strategies and risk management models.
Lead, hire, and develop a team of senior engineers while owning the technical strategy and roadmap for custody systems. Partner with product and operations teams to design scalable, auditable, and reliable financial infrastructure.
The Staff Motion Designer will lead motion concepts for major product launches and define the company's motion design system across 3D and 2D surfaces. They will also champion AI-assisted workflows and art-direct specialist animators to ensure high-level craft and brand coherence.
The specialist will own the end-to-end creation and maintenance of SOPs, knowledge base articles, and e-learning modules for fraud and risk operations. They will collaborate with subject matter experts to translate complex regulatory requirements into clear, audit-ready operational documentation.
You will own the marketing technology roadmap and build reliable data pipelines to connect marketing platforms with shared data systems. This role involves managing integrations, monitoring performance, and collaborating with engineering and data teams to ensure accurate measurement and campaign execution.
The Business Risk Officer will facilitate non-financial risk management programs and ensure products are delivered in a safe and sound manner. They will also coordinate interactions between product teams and stakeholders for audits, exams, and risk assessments.
The Senior Compliance Risk Manager will independently execute the securities compliance and supervision program, including conducting testing and managing regulatory examinations. They will also partner with cross-functional teams to evaluate regulatory risk and maintain policies for both broker-dealer and RIA entities.
The Trading Operations Lead will own and scale the trading operations function, providing licensed principal oversight of order and trade activity across various asset classes. They will also manage operational controls, trade surveillance, and regulatory reporting while partnering with Engineering and Product teams to optimize system-managed workflows.
The Senior Risk Strategist will own the strategy and execution across multiple fraud domains, including ACH, check deposits, and account takeover prevention. They will lead cross-functional efforts to design scalable risk solutions while balancing regulatory requirements and customer experience.
The role involves managing and optimizing the Zendesk ecosystem and broader customer support tech stack to ensure system reliability and scalability. You will also lead automation initiatives, maintain compliance standards, and provide technical guidance to cross-functional teams.
You will own the end-to-end go-to-market strategy across product-led, sales-led, and partner-led growth motions. You will also manage a team of marketers while collaborating cross-functionally to drive customer acquisition, activation, and advocacy.
The Senior Technical Program Manager will own the end-to-end delivery of technology programs for credit and lending products, acting as the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations. They are responsible for setting program strategy, managing dependencies, ensuring audit readiness, and driving cross-functional execution.
The Head of Product will own the end-to-end strategy, P&L, and product offering for the business banking division. They are responsible for building and scaling a high-performing product team while driving growth across deposits, payments, and new financial rails.
The Head of Product will own the end-to-end strategy, growth, and business performance of the personal banking division. They are responsible for building a high-performing team, driving AI integration, and ensuring the product delivers a seamless, reliable, and trust-based financial experience.
You will build and operate real-time inference services and manage the end-to-end model deployment infrastructure. This includes implementing model observability, drift detection, and experimentation capabilities to support risk decisioning.
You will be responsible for identifying and reaching out to potential customers through cold calling, social media, and email prospecting. Additionally, you will qualify leads, build relationships, and collaborate with the sales team to schedule meetings and track sales metrics.
You will embed with product teams to improve operational maturity, reliability, and observability through practices like on-call rotations and game day exercises. Additionally, you will contribute to application code to implement reliability techniques and define meaningful SLOs for customer outcomes.
You will lead high-impact, cross-functional projects to architect and scale brokerage trading and custody systems. You will collaborate with product, operations, and compliance teams to build robust tools for managing customer assets.
You will own the vision, strategy, and roadmap for Mercury’s reconciliation platform to ensure financial accuracy and operational excellence. You will partner with engineering, finance, and accounting teams to automate workflows and build scalable systems for money movement and auditability.
The Senior Risk Investigator will lead the development of KYC/EDD controls and operational processes to strengthen the ongoing due diligence program. They will partner with cross-functional teams to drive efficiency through automation and data-driven solutions while ensuring regulatory compliance.
You will build, validate, and deploy machine learning models to detect and mitigate fraud in real time. Additionally, you will collaborate with engineering and risk teams to ensure data quality and optimize model performance.
The Relationship Manager will serve as the primary contact for startups, helping them adopt financial products and maximize business value. They will execute engagement playbooks to drive account growth, retention, and cross-functional collaboration.
Conduct KYC refresh and enhanced due diligence reviews to ensure compliance with regulatory requirements. Support BPO partners with escalations and document rationale for account maintenance or exit decisions.
You will build, validate, and deploy machine learning models to identify and prevent fraud in real time while ensuring data quality across pipelines. Additionally, you will collaborate with risk and engineering teams to optimize model performance and establish technical best practices.
Define and evolve Mercury’s interaction philosophy, focusing on AI-native and adaptive experiences across all products. Lead, coach, and develop a team of product designers while shaping product strategy in collaboration with Engineering and Product teams.
Lead and develop a team of designers focused on conversion, activation, and virality to drive growth. Partner with product and engineering leadership to shape strategy and turn ambiguous problems into compelling customer experiences.
The Knowledge & Enablement Lead will define the architecture and governance for risk-operations documentation and training across internal and BPO teams. They will manage a team of content writers and design scalable systems to ensure operational knowledge is accurate, accessible, and compliant.
You will provide high-quality customer support via chat, email, and phone while managing account requests and resolving technical issues. Additionally, you will collaborate with engineering and banking partners to improve product processes and documentation.
You will build and maintain a scalable, secure, and AI-friendly infrastructure platform to support the engineering organization. This involves defining infrastructure strategy through technical specifications and collaborating with product teams to solve complex production problems.
You will work in an autonomous, product-minded team to build and ship lovable experiences for startup customers. You will partner closely with designers and product leaders to shape the future of Mercury's banking and fintech software.
You will own the identity, roles, permissions, and authorization platform end-to-end to support diverse customer needs from solo founders to enterprises. You will also collaborate with other product teams to ensure the platform layer accelerates their development while maintaining simplicity and security.
Coordinate operational readiness activities across customer support initiatives to ensure smooth launches, tooling changes, and process updates. Partner cross-functionally with Product, Engineering, and Enablement teams to align on requirements and maintain a centralized roadmap.
You will own Cards & Credit product problems from initial framing through to final implementation, partnering with Product and Engineering teams. You will translate complex systems and requirements into simple, intuitive user experiences while maintaining a high standard of visual and interaction craft.
The Senior Manager will develop and implement enterprise-wide frameworks and policies for data and AI governance to ensure responsible innovation. They will partner with cross-functional teams to establish accountability, manage risk, and provide reporting to leadership and Board committees.
You will own the full sales cycle for working capital products, from self-sourcing a pipeline to closing deals with high-growth brands. This involves deep discovery, structuring credit-sound offers, and building internal consensus across underwriting and executive teams.
You will lead production across ambitious brand campaigns and projects while building the systems and external network necessary for repeatable creative excellence. This role involves partnering with creative leaders to turn concepts into actionable production plans while managing budgets, timelines, and cross-functional risks.
Lead the design vision for Mercury's accounting integrations by reimagining how customers prepare and complete financial work. Partner with product, engineering, and research teams to translate complex accounting workflows into intuitive, automated product experiences.
Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, managing the full product life cycle from ideation to launch. Collaborate cross-functionally with compliance, engineering, and operations teams to ensure regulatory compliance and high-quality customer experiences.
You will design and automate cloud security systems, guardrails, and controls to ensure the scalability and resilience of Mercury's infrastructure. You will collaborate across engineering teams to address security, privacy, and compliance challenges while maintaining a zero-trust posture.
You will own the strategy and execution of systems and workflows for the revenue organization, rebuilding the stack with an AI-first approach. You will lead a team of admins and engineers while acting as a hands-on builder to drive efficiency across Sales, Partnerships, and Account Management.
Lead the redesign and strategic direction of the Mercury home page, tasks, and notification systems. Collaborate with design and engineering teams to create a cohesive, legible dashboard experience that simplifies complex financial product interactions.
Strengthen and evolve the frontend foundations, including React, TypeScript, and Vite infrastructure, to improve developer speed and confidence. Optimize CI/CD pipelines, testing platforms, and observability tools to streamline the engineering workflow.
Manage and grow strategic partnerships specifically targeting Venture Capital firms and Law Firms. Drive business growth through high-level relationship management and strategic alignment.
Identify and close strategic partnerships within the AI and developer ecosystem to embed Mercury's financial infrastructure into AI-native workflows. Develop and execute the go-to-market strategy and build credibility within developer communities.
Identify critical customer problems and build end-to-end automated workflows using Mercury's AI stack. Lead autonomous teams to ship products quickly, measure impact, and scale successful experiments.
Own the end-to-end strategy and P&L for Mercury's business lending products, including term loans and lines of credit. Lead a team of product managers and collaborate with credit, risk, and finance teams to scale originations responsibly.
The role involves taking strong product ownership to design and build backend systems for Mercury's banking experiences. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
The role involves taking strong product ownership to build and shape banking experiences for startups. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
Design and ship new LLM-powered capabilities and agentic workflows for the Command financial assistant. Maintain the prompt architecture and build evaluation harnesses to ensure the reliability and quality of AI responses.
Manage a portfolio of strategic lending partnerships and build the ecosystem to support Mercury's banking charter ambitions. Act as the primary internal expert on lending management systems, coordinating between product, engineering, and legal teams.
Own the end-to-end vision, strategy, and roadmap for Mercury's business lending product suite. Collaborate with risk, data science, and engineering to build a transparent and compliant lending journey from application to repayment.
Set and uphold the craft standard for Mercury's brand across all digital and physical surfaces. Lead complex brand design projects and mentor other designers to elevate the overall quality of the Brand Studio's output.
Lead the architecture and implementation of core systems for fraud prevention while partnering with Data Science teams to productionize ML models. Drive end-to-end delivery of cross-functional projects and mentor engineering team members to elevate technical standards.
