You will own full-cycle recruiting for GTM teams including Sales, Customer Success, and Partnerships, from sourcing to closing. You will also partner with hiring managers to define candidate profiles and contribute to the improvement of recruiting processes and tools.
You will own full-cycle recruiting for various sales and post-sales roles, managing the process from sourcing to closing. Additionally, you will collaborate with hiring managers to define candidate profiles and improve overall recruiting processes.
Build and lead Mercury’s enterprise business continuity program, including its framework, governance, plans, recovery objectives, exercises, reporting, and team. Coordinate continuity with technology disaster recovery, incident response, crisis management, and third-party resilience, and drive remediation of identified gaps.
The Risk UX Specialist will manage risk decisions for transaction limit increases, payments, and check deposits while ensuring a high-quality user experience. They will also escalate unusual activity, provide guidance to the BPO team, and document processes to improve operational efficiency.
You will own the full sales cycle for working capital products, from self-sourcing a pipeline to closing deals with high-growth mid-market brands. This involves deep discovery, structuring credit-sound offers, and building internal consensus across underwriting and executive teams.
You will own the collaboration experience on the Mercury platform, focusing on roles, permissions, and authorization layers. You will also drive product strategy to simplify onboarding and usage for diverse customer types, from solo founders to large enterprises.
Lead high-impact programs to evolve the customer support service delivery model, with a primary focus on expanding and optimizing BPO partnerships. You will define criteria for work transitions, build business cases for operational changes, and manage end-to-end migrations across the service ecosystem.
The Senior Revenue Enablement Specialist will own revenue readiness for product launches by designing and scaling enablement programs for go-to-market teams. This role involves translating product positioning into actionable field guidance and measuring the impact of enablement initiatives on sales performance.
You will lead the social and community strategy by integrating social media, creator partnerships, and merchandise into a cohesive brand ecosystem. Additionally, you will manage a multidisciplinary team to develop breakthrough campaigns that drive engagement and advocate for the Mercury brand.
Support customers through chat, email, and phone by resolving account, card, payment, and product questions with warmth and competence. Identify recurring issues, collaborate with engineering and partner banks, create customer resources, and improve support processes and infrastructure.
You will lead the Brand Narrative team to turn company strategy and product insights into original, high-impact creative concepts for launches and campaigns. You will work closely with design and writing leads to ensure cohesive storytelling across film, digital, and experiential platforms.
You will guide customers through designing benefits packages and manage the end-to-end enrollment process for small businesses and startups. Additionally, you will act as a human layer behind the software, resolving complex benefits issues and managing client renewals.
Define and manage the research operations program, including processes, standards, and tool stacks to support product, design, and marketing teams. Partner with cross-functional leaders to ensure customer evidence informs decision-making from discovery through post-launch analysis.
You will own the end-to-end roadmap for the Mercury Invoicing product, including the dashboard, builder, and payer experience. You will collaborate with cross-functional teams to drive feature adoption, improve customer retention, and integrate accounting solutions.
You will shape and own Mercury’s technology and AI narrative by translating complex product work into compelling stories for founders and the tech community. You will also partner with senior leadership to build thought leadership platforms and manage an integrated communications program across various media channels.
You will perform independent validations and reviews of internally developed and third-party models across various risk domains. Additionally, you will maintain the model inventory, provide constructive challenges to stakeholders, and support regulatory examinations.
The Treasury Operations Analyst will manage daily cash movements, liquidity reporting, and reserve account funding. They are responsible for designing and building automated workflows to replace manual spreadsheet processes and improve operational efficiency.
Lead Bank Charter Readiness programs by translating regulatory expectations into actionable work plans and coordinating with cross-functional teams. Manage operational quality reviews, goal tracking, and data-driven continuous improvement initiatives for Fraud and Disputes.
You will define and build the platform for deploying and operating services while owning the strategy for service identity, discovery, and communication. Additionally, you will partner with engineering teams to create a compliant, self-service infrastructure that improves operational safety and developer productivity.
You will own and execute Mercury's media investment strategy, managing a rapidly growing budget across various channels. Additionally, you will lead agency relationships and build a rigorous measurement framework to optimize performance and amplify the company narrative.
You will partner with cross-functional leaders to shape the growth strategy, size opportunities, and prioritize the product roadmap. Additionally, you will own the growth funnel metrics and design experiments to drive customer acquisition, activation, and retention.
You will own the day-to-day operation of the Operational Risk program, including managing issues, events, and risk assessments. You will also define enterprise key risk indicators and provide reporting to leadership and the Board.
Lead high-impact, cross-functional projects that encompass Treasury engineering, operations, compliance, and risk management. Define the technical architecture and product experience while collaborating with design and operations teams to ship thoughtful features.
The Senior Manager will lead the Compliance Governance team to manage core programs including risk assessment, policy governance, and enterprise training. They will also oversee compliance issues, manage regulatory examinations, and provide reporting to executive leadership.
The Senior Product Manager will lead the end-to-end development and launch of a new consumer credit card, managing the application funnel, underwriting experience, and product proposition. They will drive business growth through acquisition and retention strategies while aligning cross-functional teams including engineering, design, and compliance.
The Lead Compliance Risk Manager will serve as the primary advisor for AI and agentic products, ensuring they are compliant-by-design throughout the product lifecycle. This role involves defining AI governance standards, managing compliance risks, and partnering with cross-functional teams to meet regulatory and financial partner obligations.
Design and build scalable data pipelines and business-conformed dimensional data marts while supporting agentic tooling and self-service analytics. Contribute to data quality, governance, and security strategies while defining analytics engineering standards.
Lead a team of senior engineers to deliver high-availability banking services while translating product direction into measurable objectives. Balance customer-facing improvements with platform reliability and operational readiness to ensure the banking core runs smoothly.
You will own the design and implementation of end-to-end reconciliations for financial products while developing data transformations and matching rules. Additionally, you will lead cross-functional initiatives, investigate complex financial discrepancies, and mentor other analysts on the team.
Lead and develop a customer support team focused on risk-related workstreams while partnering with leadership to set team strategy and operational standards. Manage BPO partnerships, scale proactive support programs, and collaborate cross-functionally to improve product and customer-facing processes.
Lead and mentor a team of 13 mobile engineers while fostering a culture of innovation and collaboration. Act as the connective tissue between mobile and other engineering teams to influence product roadmaps and ensure seamless execution.
You will own end-to-end procurement intake, deal execution, and vendor operations while designing processes to support company growth. Additionally, you will partner with Finance, Legal, and Security teams to manage contract negotiations and maintain procurement systems.
You will lead and develop a team of Executive Business Partners while providing direct support to executives. The role involves implementing AI-driven workflows and optimizing operational systems to enhance organizational efficiency.
Manage end-to-end workflows for state and business registrations, employer accounts, workers’ compensation, and related compliance requirements, coordinating with agencies, carriers, vendors, customers, and internal teams. Resolve operational issues, maintain accurate records and deadlines, communicate requirements and next steps, and improve processes while managing a high-volume workload.
The Customer Support Specialist will manage inbound customer communications regarding risk-related actions such as account restrictions and closures. They will collaborate with internal risk teams to ensure accurate process handoffs and advocate for the customer by identifying feedback patterns for product improvement.
You will build and lead the enterprise partnerships motion from scratch, identifying and closing high-leverage platform deals to embed Mercury's financial infrastructure. This involves managing the full deal lifecycle, from initial outreach and business case development to complex term negotiations and integration scoping.
Lead, hire, and develop a team of senior engineers while defining the technical strategy and roadmap for custody systems. Partner with product, operations, and compliance teams to ensure reliable, auditable, and scalable financial infrastructure.
You will drive cold outbound sales cycles to convert leads into long-term partners while managing complex, multi-product evaluations. Additionally, you will build relationships with founders and finance leaders to help them optimize their financial operations using Mercury's platform.
Lead the second-line oversight framework for identifying, measuring, and reporting liquidity, interest-rate, and market risks. Serve as a primary independent risk partner to Treasury and Finance to provide constructive challenge of balance-sheet strategies and risk management models.
Lead, hire, and develop a team of senior engineers while owning the technical strategy and roadmap for custody systems. Partner with product and operations teams to design scalable, auditable, and reliable financial infrastructure.
The Staff Motion Designer will lead motion concepts for major product launches and define the company's motion design system across 3D and 2D surfaces. They will also champion AI-assisted workflows and art-direct specialist animators to ensure high-level craft and brand coherence.
The specialist will own the end-to-end creation and maintenance of SOPs, knowledge base articles, and e-learning modules for fraud and risk operations. They will collaborate with subject matter experts to translate complex regulatory requirements into clear, audit-ready operational documentation.
You will own the marketing technology roadmap and build reliable data pipelines to connect marketing platforms with shared data systems. This role involves managing integrations, monitoring performance, and collaborating with engineering and data teams to ensure accurate measurement and campaign execution.
The Business Risk Officer will facilitate non-financial risk management programs and ensure products are delivered in a safe and sound manner. They will also coordinate interactions between product teams and stakeholders for audits, exams, and risk assessments.
The Senior Compliance Risk Manager will independently execute the securities compliance and supervision program, including conducting testing and managing regulatory examinations. They will also partner with cross-functional teams to evaluate regulatory risk and maintain policies for both broker-dealer and RIA entities.
The Trading Operations Lead will own and scale the trading operations function, providing licensed principal oversight of order and trade activity across various asset classes. They will also manage operational controls, trade surveillance, and regulatory reporting while partnering with Engineering and Product teams to optimize system-managed workflows.
The Senior Technical Program Manager will own the end-to-end delivery of technology programs for credit and lending products, acting as the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations. They are responsible for setting program strategy, managing dependencies, ensuring audit readiness, and driving cross-functional execution.
The Head of Product will own the end-to-end strategy, P&L, and product offering for the business banking division. They are responsible for building and scaling a high-performing product team while driving growth across deposits, payments, and new financial rails.
The Head of Product will own the end-to-end strategy, growth, and business performance of the personal banking division. They are responsible for building a high-performing team, driving AI integration, and ensuring the product delivers a seamless, reliable, and trust-based financial experience.
You will build and operate real-time inference services and manage the end-to-end model deployment infrastructure. This includes implementing model observability, drift detection, and experimentation capabilities to support risk decisioning.
You will be responsible for identifying and reaching out to potential customers through cold calling, social media, and email prospecting. Additionally, you will qualify leads, build relationships, and collaborate with the sales team to schedule meetings and track sales metrics.
You will embed with product teams to improve operational maturity, reliability, and observability through practices like on-call rotations and game day exercises. Additionally, you will contribute to application code to implement reliability techniques and define meaningful SLOs for customer outcomes.
You will lead high-impact, cross-functional projects to architect and scale brokerage trading and custody systems. You will collaborate with product, operations, and compliance teams to build robust tools for managing customer assets.
You will own the vision, strategy, and roadmap for Mercury’s reconciliation platform to ensure financial accuracy and operational excellence. You will partner with engineering, finance, and accounting teams to automate workflows and build scalable systems for money movement and auditability.
You will build, validate, and deploy machine learning models to detect and mitigate fraud in real time. Additionally, you will collaborate with engineering and risk teams to ensure data quality and optimize model performance.
You will build, validate, and deploy machine learning models to identify and prevent fraud in real time while ensuring data quality across pipelines. Additionally, you will collaborate with risk and engineering teams to optimize model performance and establish technical best practices.
Define and evolve Mercury’s interaction philosophy, focusing on AI-native and adaptive experiences across all products. Lead, coach, and develop a team of product designers while shaping product strategy in collaboration with Engineering and Product teams.
You will build and maintain a scalable, secure, and AI-friendly infrastructure platform to support the engineering organization. This involves defining infrastructure strategy through technical specifications and collaborating with product teams to solve complex production problems.
You will work in an autonomous, product-minded team to build and ship lovable experiences for startup customers. You will partner closely with designers and product leaders to shape the future of Mercury's banking and fintech software.
You will own Cards & Credit product problems from initial framing through to final implementation, partnering with Product and Engineering teams. You will translate complex systems and requirements into simple, intuitive user experiences while maintaining a high standard of visual and interaction craft.
The Senior Manager will develop and implement enterprise-wide frameworks and policies for data and AI governance to ensure responsible innovation. They will partner with cross-functional teams to establish accountability, manage risk, and provide reporting to leadership and Board committees.
You will lead production across ambitious brand campaigns and projects while building the systems and external network necessary for repeatable creative excellence. This role involves partnering with creative leaders to turn concepts into actionable production plans while managing budgets, timelines, and cross-functional risks.
Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, managing the full product life cycle from ideation to launch. Collaborate cross-functionally with compliance, engineering, and operations teams to ensure regulatory compliance and high-quality customer experiences.
Manage and grow strategic partnerships specifically targeting Venture Capital firms and Law Firms. Drive business growth through high-level relationship management and strategic alignment.
Identify critical customer problems and build end-to-end automated workflows using Mercury's AI stack. Lead autonomous teams to ship products quickly, measure impact, and scale successful experiments.
The role involves taking strong product ownership to design and build backend systems for Mercury's banking experiences. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
The role involves taking strong product ownership to build and shape banking experiences for startups. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
Design and ship new LLM-powered capabilities and agentic workflows for the Command financial assistant. Maintain the prompt architecture and build evaluation harnesses to ensure the reliability and quality of AI responses.
Own the end-to-end vision, strategy, and roadmap for Mercury's business lending product suite. Collaborate with risk, data science, and engineering to build a transparent and compliant lending journey from application to repayment.
Set and uphold the craft standard for Mercury's brand across all digital and physical surfaces. Lead complex brand design projects and mentor other designers to elevate the overall quality of the Brand Studio's output.
Lead the architecture and implementation of core systems for fraud prevention while partnering with Data Science teams to productionize ML models. Drive end-to-end delivery of cross-functional projects and mentor engineering team members to elevate technical standards.
