The Senior IT Auditor will execute the internal audit plan by performing hands-on IT and security audits across Mercury's products and operations. They will also collaborate cross-functionally to assess technology risks, document audit findings, and track the remediation of identified control issues.
Mercury
56 Remote Job Openings at Mercury
You will lead the technical program management for banking initiatives, including charter governance, core banking builds, and risk systems. You are responsible for defining the program management operating system, building a high-performing team, and providing executive-level reporting.
Lead and develop a payment operations team to manage and scale payment rails including wires, ACH, and RTP. Drive operational efficiency through process improvement, automation, and cross-functional collaboration with product and compliance teams.
The Sales Development Representative will identify and target potential customers through cold calling, social, and email prospecting. They will also qualify leads and collaborate with the sales team to schedule meetings and manage the sales pipeline.
The Account Executive will manage the end-to-end sales process, from initial outreach to closing, while partnering with the SDR team to build a strong pipeline. They will also collaborate cross-functionally to onboard complex customers and translate feedback into product development insights.
Manage the day-to-day operations of Mercury's educational blog, including planning, editing, and publishing high-impact content. Partner with cross-functional teams and manage external contributors to scale the content program and maximize reach.
Lead the redesign and strategic direction of the Mercury home page, tasks, and notification systems. Collaborate with design and engineering teams to create a cohesive, legible dashboard experience that simplifies complex financial product interactions.
The role involves managing customer communications via chat and email to resolve complex treasury and investment queries. You will also collaborate with product and engineering teams to identify systemic issues and improve the overall user experience.
Senior Product Marketing Manager - Cards & Spend Management
Mercury
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Full Time
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10 days ago
Mercury
Develop and execute product marketing strategies to drive growth and adoption for Cards and Spend Management products. Collaborate with Product, Design, and Engineering teams to influence the roadmap and create high-impact GTM campaigns.
Lead complex investigations into account takeover (ATO) and third-party fraud to protect customers and secure accounts. Coordinate recovery efforts across cross-functional teams and communicate directly with customers during high-risk security incidents.
Own and maintain Mercury's internal knowledge infrastructure and trusted context layer to ensure company information is accurate and discoverable. Partner with AI Engineering to design schemas and automations that power internal AI agents and leadership reporting.
Lead the end-to-end user journey from initial deposit to meaningful engagement to increase customer activation. Define prioritized roadmaps and build systems for in-product experiences and lifecycle marketing to drive long-term customer value.
Drive quality consistency and operational integrity by reviewing customer interactions and leveraging AI tools to identify patterns at scale. Translate these insights into actionable coaching and operational improvements for cross-functional partners.
Build and maintain the integration platform connecting modern engineering systems to enterprise core banking systems and payment networks. Design internal APIs and data pipelines while owning the monitoring and recovery of critical external connections.
Strengthen and evolve the frontend foundations, including React, TypeScript, and Vite infrastructure, to improve developer speed and confidence. Optimize CI/CD pipelines, testing platforms, and observability tools to streamline the engineering workflow.
Define and execute the overall strategy for Design Operations to scale the design organization's quality and velocity. This includes managing AI adoption, designing operational systems, and overseeing the team's external brand and internal culture rituals.
Define and execute SEO and AEO strategies to increase visibility across traditional search engines and AI-native discovery platforms. Partner with cross-functional teams to optimize technical site architecture and create high-impact, discoverable content.
Manage and grow strategic partnerships specifically targeting Venture Capital firms and Law Firms. Drive business growth through high-level relationship management and strategic alignment.
Identify and close strategic partnerships within the AI and developer ecosystem to embed Mercury's financial infrastructure into AI-native workflows. Develop and execute the go-to-market strategy and build credibility within developer communities.
Lead the identification and acquisition of high-leverage enterprise platform partnerships to embed Mercury as the financial layer for thousands of businesses. Architect bespoke deal structures, including API integrations and embedded finance arrangements, while building the enterprise partnerships playbook from scratch.
Create and distribute high-quality educational content for founders and entrepreneurs across various digital channels. Develop distribution strategies, experiment with new formats, and leverage AI tools to optimize content production and reach.
Handle end-to-end payroll support including pay runs, tax filings, and onboarding while resolving complex issues for startup founders. Collaborate with product teams to turn support patterns into product improvements and maintain internal knowledge bases.
Own the data strategy and reporting function for the Customer Support organization, ensuring high-quality data capture across Zendesk and AI tools. Translate raw data into actionable insights to drive decision-making regarding resourcing, tooling, and CS strategy.
Drive enhancements to financial crimes compliance detection and screening models, specifically focusing on transaction monitoring and sanctions. Develop analytics and metrics to track program health and translate regulatory requirements into effective analytical frameworks.
Redefine and ship foundational improvements to Mercury's design language and visual systems across all product surfaces. Set the craft bar for the design organization by creating guidelines and coaching product designers to raise overall quality.
Build and maintain the foundational components, tokens, and UI patterns that power Mercury's product. Develop a design system optimized for both human users and AI agents while mentoring others in AI fluency.
Open call for Founders / Founding Teams - Product Management and Engineering
Mercury
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Full Time
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a month ago
Mercury
Identify critical customer problems and build end-to-end automated workflows using Mercury's AI stack. Lead autonomous teams to ship products quickly, measure impact, and scale successful experiments.
Own the end-to-end strategy and P&L for Mercury's business lending products, including term loans and lines of credit. Lead a team of product managers and collaborate with credit, risk, and finance teams to scale originations responsibly.
The role involves owning and building lovable banking experiences by partnering with designers and product leaders. Engineers will work in autonomous, close-knit teams to ship features that replace legacy industry tools.
The role involves taking strong product ownership to build and shape banking experiences for startups. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
The role involves taking strong product ownership to design and build backend systems for Mercury's banking experiences. You will partner with designers and product leaders to ship high-quality, user-centric fintech software.
Manage the end-to-end lifecycle of strategic payroll vendor partnerships, from selection and contract negotiation to ongoing performance management. Act as the internal expert on the payroll ecosystem to align product, legal, finance, and engineering teams.
Advise on payments products, infrastructure, and financial crimes compliance to support the launch of new capabilities and a nationally chartered bank. Partner cross-functionally to build scalable legal frameworks and integrate AI tools into legal workflows.
Design and ship new LLM-powered capabilities and agentic workflows for the Command financial assistant. Maintain the prompt architecture and build evaluation harnesses to ensure the reliability and quality of AI responses.
The Senior Internal Auditor will execute the audit plan by identifying risks and conducting process walkthroughs across finance and accounting functions. They will also collaborate with teams to document audit issues and track the remediation of identified gaps.
Manage a portfolio of strategic lending partnerships and build the ecosystem to support Mercury's banking charter ambitions. Act as the primary internal expert on lending management systems, coordinating between product, engineering, and legal teams.
Design end-to-end dispute experiences for banking customers and internal investigators across multiple payment rails. Simplify complex regulatory and operational requirements into intuitive, trustworthy workflows that build customer confidence.
Own the end-to-end vision, strategy, and roadmap for Mercury's business lending product suite. Collaborate with risk, data science, and engineering to build a transparent and compliant lending journey from application to repayment.
Build and operate a real-time inference service and model deployment infrastructure to support risk decisioning. Establish model observability, drift detection, and experimentation capabilities like champion/challenger routing.
Own and execute fraud strategies across multiple payment rails and domains, specifically driving the build-out of the Personal Banking fraud program. Partner with Product, Engineering, and Compliance to implement scalable risk solutions and track effectiveness metrics.
Own the end-to-end GTM strategy across product-led, sales-led, and partner-led growth motions. Develop consistent messaging, sales enablement tools, and partner marketing programs to drive revenue and pipeline.
The role involves bringing high-fidelity brand designs to life on the web, focusing on animation, interaction, and performance. You will act as a creative partner to brand designers and extend the company's design system for the marketing site.
Own the bank-entity 2LOD Information Security program, ensuring the organization is examiner-ready for OCC, FFIEC, and FDIC audits. Lead policy architecture, control remediation, and business continuity planning while managing relationships with internal and external auditors.
Own and shape the card fraud and dispute strategies by combining data-driven analysis with strategic problem solving. Partner with Product, Engineering, and Compliance teams to implement scalable risk solutions and reduce fraud losses.
Define and design an AI-powered experience within Mercury's accounting ecosystem to simplify complex financial workflows. Partner with engineering and product teams to create scalable interaction patterns and high-quality product experiences.
Lead high-impact, cross-functional projects to build stable and scalable systems for the Treasury product. Collaborate with product, design, and operations teams to define technical architecture and ship features for managing customer assets.
Act as the dedicated finance partner for R&D and G&A leadership to manage headcount and operating expense planning. Drive annual planning and forecasting cycles while providing financial framing for complex investment decisions.
Set and uphold the craft standard for Mercury's brand across all digital and physical surfaces. Lead complex brand design projects and mentor other designers to elevate the overall quality of the Brand Studio's output.
You will own and mature change management processes while supporting day-to-day relationship management with banking and payment partners. You will also collaborate across internal teams like Product, Risk, and Legal to unblock growth and launch new features.
You will own the product roadmap for Mercury's API and lead the strategy for integrating AI-powered workflows into the banking platform. This involves partnering with engineering to make technical design decisions and collaborating with growth teams to ensure the API remains a competitive advantage.
You will build and scale internal AI platform infrastructure, including LLM gateways and shared knowledge layers. Additionally, you will partner with domain teams to standardize AI tooling and create self-service scaffolding for prototyping.
The role involves leading cross-functional initiatives to scale go-to-market operations and improve revenue strategy. You will build reporting infrastructure, analyze customer data, and implement AI-driven solutions to optimize workflows.
Lead the architecture and implementation of core systems for fraud prevention while partnering with Data Science teams to productionize ML models. Drive end-to-end delivery of cross-functional projects and mentor engineering team members to elevate technical standards.
Lead design for major mobile initiatives from concept through launch and iteration. Shape the vision for Mercury’s native iOS and Android experiences.
Sales Development Representatives will reach out to potential customers and introduce them to Mercury. They will conduct research to identify and target potential customers while collaborating with the sales team to develop outreach strategies.
As Chief Audit Officer, you will establish and lead the internal audit strategy while providing independent assurance to the Board and Audit Committee. You will oversee audits related to technical and operational aspects, ensuring compliance and data integrity.
