The Onboarding Specialist is responsible for training new customers on the financing platform and ensuring they are set up for success during their first 30 days. They will also provide critical feedback to internal teams and optimize merchant usage of the platform.
The Territory Manager will develop and retain relationships with medical practices to grow transaction volume through training and enablement. They are responsible for prospecting new leads, conducting product demos, and managing their assigned territory to ensure the adoption of Cherry's payment solutions.
The Territory Manager will develop and maintain relationships with medical practices to drive transaction volume and provide product training. They are responsible for prospecting new leads, conducting product demonstrations, and managing their assigned territory to ensure growth.
Lead and develop a team of 8–10 overnight customer support specialists, owning hiring, coaching, performance, and customer experience outcomes. Use data and customer feedback to improve service quality, productivity, resolution rates, and operational efficiency while ensuring compliance.
The Customer Support Specialist will resolve provider and consumer inquiries across multiple channels while maintaining high quality and accuracy. They will also collaborate with leadership to improve operational processes and support the company's growth in a fast-paced environment.
The Senior IT Engineer will own and evolve the internal IT stack, including identity management, device lifecycle, and SaaS tools. They will also act as the primary responder for IT issues and partner with the security team to ensure compliance with audit requirements.
The Senior Data Analyst will own analytics for product teams, designing experiments and measuring the impact of product launches. They will also collaborate cross-functionally to provide actionable insights that influence the company's strategic direction.
You will build end-to-end software and make architectural decisions to scale the platform across frontend, backend, and infrastructure. Additionally, you will define observability and monitoring systems to ensure product reliability while collaborating with cross-functional teams to deliver high-impact features.
You will build end-to-end software and make architectural decisions across frontend, backend, and infrastructure to scale the platform. Additionally, you will define observability and monitoring systems to ensure product reliability while collaborating with cross-functional teams.
You will build end-to-end software and make architectural decisions across frontend, backend, and infrastructure to scale the platform. Additionally, you will implement observability and monitoring systems while collaborating with cross-functional teams to deliver high-impact features.
You will serve as the founding member of the design systems team, owning the end-to-end component library, tokens, and documentation. You will lead the transition to AI-native design workflows and collaborate with engineering to encode design decisions into the infrastructure.
The Account Executive will prospect for new medical practice leads, conduct engaging product demos, and manage the full sales cycle to close new business. They are also responsible for maintaining accurate data in Salesforce and collaborating with the team to improve sales strategies.
The Account Executive will prospect for new leads, conduct engaging product demos, and manage the onboarding process for small business medical practices. They are responsible for maintaining accurate data in Salesforce and collaborating with the team to meet sales targets.
Direct Cherry's products within existing core verticals and lead the launch into new market segments. Responsible for the end-to-end experience, performance metrics, and strategic growth to capture majority market share in patient financing.
Design, develop, and maintain frontend interfaces and backend APIs to ship complete end-to-end features. Collaborate with product, design, and DevOps teams while participating in code reviews and system optimization.
