The Customer Support Specialist will resolve provider and consumer inquiries across multiple channels while maintaining high quality and accuracy. They will also collaborate with leadership to improve operational processes and support the company's growth in a fast-paced environment.
The Senior IT Engineer will own and evolve the internal IT stack, including identity management, device lifecycle, and SaaS tools. They will also act as the primary responder for IT issues and partner with the security team to ensure compliance with audit requirements.
The Senior Data Analyst will own analytics for product teams, designing experiments and measuring the impact of product launches. They will also collaborate cross-functionally to provide actionable insights that influence the company's strategic direction.
The Senior Product Designer will own the solution space for core product experiences and checkout flows, ensuring high-quality design execution. They will partner closely with product and engineering teams to iterate on features based on user feedback and data to drive conversion and trust.
The Associate Account Executive will prospect for new medical practice leads, conduct engaging product demos, and manage the onboarding process. They are responsible for maintaining accurate data in Salesforce and achieving sales targets through proactive outreach.
You will build end-to-end software and make architectural decisions across frontend, backend, and infrastructure to scale the platform. Additionally, you will define observability and monitoring systems to ensure product reliability while collaborating with cross-functional teams.
You will build end-to-end software and make architectural decisions to scale the platform across frontend, backend, and infrastructure. Additionally, you will define observability and monitoring systems to ensure product reliability while collaborating with cross-functional teams to deliver high-impact features.
You will build end-to-end software and make architectural decisions across frontend, backend, and infrastructure to scale the platform. Additionally, you will implement observability and monitoring systems while collaborating with cross-functional teams to deliver high-impact features.
Resolve Provider and Consumer inquiries across multiple channels including phone, chat, email, and SMS while maintaining high quality and accuracy. Collaborate with internal teams to improve operational processes and support the company's growth in a fast-paced environment.
You will serve as the founding member of the design systems team, owning the end-to-end component library, tokens, and documentation. You will lead the transition to AI-native design workflows and collaborate with engineering to encode design decisions into the infrastructure.
The Revenue Systems Analyst will manage and optimize revenue-generating systems, workflows, and data integrity to support go-to-market teams. They will also provide cross-functional support for sales enablement, reporting, and the implementation of payment functionality on partner websites.
The Account Executive will prospect for new medical practice leads, conduct engaging product demos, and manage the full sales cycle to close new business. They are also responsible for maintaining accurate data in Salesforce and collaborating with the team to improve sales strategies.
The Account Executive will prospect for new leads, conduct engaging product demos, and manage the onboarding process for small business medical practices. They are responsible for maintaining accurate data in Salesforce and collaborating with the team to meet sales targets.
The Product Manager will own the checkout experience, defining the product roadmap and driving revenue growth for providers. They will execute cross-functionally with engineering and design teams to launch new features and iterate based on data-driven insights.
The role involves conducting phone-based interactions with medical practices and patients to gather feedback on product usability and customer experience. You will collaborate with internal teams to integrate these insights into sales, marketing, and product development strategies.
Direct Cherry's products within existing core verticals and lead the launch into new market segments. Responsible for the end-to-end experience, performance metrics, and strategic growth to capture majority market share in patient financing.
Design, develop, and maintain frontend interfaces and backend APIs to ship complete end-to-end features. Collaborate with product, design, and DevOps teams while participating in code reviews and system optimization.
The Staff Product Security Engineer will lead security design reviews, threat modeling, and vulnerability management across the platform. They will also evolve security standards, mentor engineering teams, and ensure robust protection for cloud infrastructure and payment flows.
