The Customer Success Manager is responsible for driving long-term value, adoption, and measurable outcomes for nonprofit and corporate customers. This role involves managing a book of business, forecasting renewals, and building strategic success plans to ensure customer retention and growth.
The Manager, Advanced Support Consulting will lead, mentor, and develop a team of consultants to provide proactive, post-implementation services. They are responsible for ensuring high-quality service delivery, managing client escalations, and driving process improvements through data-driven insights.
The role involves building AI-powered agents to automate vulnerability remediation and partnering with engineering teams to drive security ownership. You will triage security findings and integrate validation into CI/CD pipelines to normalize secure development practices.
The role involves partnering with engineering teams to drive vulnerability remediation and building AI-powered agents to automate security workflows. You will triage findings from security scanners and integrate validation into CI/CD pipelines.
