Drive revenue growth within a defined territory of payer accounts through strategic account planning and consultative selling. Lead the end-to-end execution of complex sales opportunities, including new logo acquisition and expansion motions.
PointClickCare
43 Remote Job Openings at PointClickCare
(US) Sr. Customer Success Manager, Enterprise
PointClickCare
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Full Time
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20 hours ago
PointClickCare
Manage world-class partnerships with enterprise clients to optimize the value of PointClickCare's solutions. Act as a trusted advisor to executive leadership while implementing success plans and churn mitigation strategies.
(Canada) Sr. Customer Success Manager, Enterprise (copy)
PointClickCare
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Full Time
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20 hours ago
PointClickCare
Manage world-class partnerships with enterprise clients to optimize their use and value of PointClickCare solutions. Act as a trusted advisor to executive leadership, delivering joint success plans and implementing churn mitigation strategies.
Lead the project management team in delivering software solutions for the Long-Term and Post-Acute Care markets. Drive process transformation and AI adoption to improve delivery quality, scalability, and customer outcomes.
Lead a remote project management team to deliver software solutions for the Long-Term and Post-Acute Care markets. Drive process transformation and AI adoption to improve delivery quality, scalability, and customer outcomes.
The role involves eliciting and validating business needs to design data flow diagrams, data dictionaries, and enterprise business data architecture. You will collaborate with cross-functional teams to develop user stories and maintain the end-to-end business data-flow catalogue.
(Canada) Sr. Business Analyst (6 month contract)
PointClickCare
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Full Time
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7 days ago
PointClickCare
The role involves eliciting and validating business needs to design data flow diagrams, data dictionaries, and enterprise business data architecture. You will collaborate with cross-functional teams to develop user stories and maintain the end-to-end business data-flow catalogue.
Senior Clinical Affairs Nurse – Product & Risk (12-month contract)
PointClickCare
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Full Time
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7 days ago
PointClickCare
Serve as a clinical subject matter expert to ensure product development and AI-enabled workflows align with clinical best practices and safety standards. Perform first-line clinical risk assessments and collaborate with product and engineering teams to reduce late-stage rework.
(Canada) Account Executive - Physician Groups
PointClickCare
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Full Time
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8 days ago
PointClickCare
The Account Executive is responsible for driving revenue growth and achieving quotas within a mid-market territory of physician groups. This involves strategic account planning, leading complex consultative sales cycles, and orchestrating internal resources to deliver business outcomes.
The Account Executive is responsible for driving revenue growth and managing the end-to-end sales cycle for EHR products within a mid-market territory. This includes strategic account planning, building executive-level relationships, and orchestrating internal resources to deliver business outcomes.
Responsible for processing semi-monthly and bi-weekly full cycle payroll for over 1,100 US employees using Dayforce. This includes managing irregular payments, benefits reconciliation, tax filings, and resolving employee payroll inquiries.
The Technical Account Manager acts as a technical liaison between clients and the organization to enhance service quality and platform adoption. They proactively identify infrastructure improvements, manage complex support escalations, and align technical projects with client business objectives.
Product Manager, Senior Care - Prior Authorization and Concurrent Review
PointClickCare
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Full Time
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13 days ago
PointClickCare
Own the roadmap and backlog for the Senior Care portfolio, focusing on prior authorization and concurrent review workflows. Partner with engineering and design to implement AI-driven logic that optimizes coverage and revenue for post-acute care facilities.
Own the product strategy, roadmap, and execution for Senior Living products, focusing on AI-powered care delivery. Collaborate with cross-functional teams to translate customer insights into actionable product requirements and manage the full development lifecycle.
(Canada) Solutions Analyst - Financial (West Coast)
PointClickCare
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Full Time
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18 days ago
PointClickCare
Provide high-quality technical support and troubleshooting for cloud-based healthcare solutions used in long-term care facilities. Document issues via a help desk ticketing system and collaborate cross-functionally to resolve customer complaints.
Provide world-class technical support to users via multiple channels and manage the lifecycle of support cases within a CRM. Maintain knowledge base articles and collaborate with internal stakeholders to improve operational tools and processes.
Responsible for managing technical and integration interactions, focusing on resolving complex cases and advocating for customers. The role involves troubleshooting technical issues, documenting defects, and collaborating cross-functionally to communicate root causes and solutions.
(US) Sales Development Representative, Acute & Payer (10 Month Contract)
PointClickCare
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Full Time
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25 days ago
PointClickCare
The SDR is responsible for researching prospects and conducting cold outreach via phone and email to schedule meetings for the VP of Sales. They also manage sales logistics, track performance metrics, and prepare background materials for sales appointments.
(Canada) Sales Development Representative, Acute & Payer (10 Month Contract)
PointClickCare
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Full Time
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25 days ago
PointClickCare
The SDR is responsible for identifying and targeting healthcare executives to schedule meetings and conference calls for the VP of Sales. They will manage the initial outreach process, conduct market research, and handle administrative logistics for the sales cycle.
Design and maintain the core infrastructure layer for GenAI products, including model gateways and vector databases. Collaborate with engineering teams to integrate AI-generated insights into agent workflows and optimize for scalability and cost.
Provide exceptional customer experience by resolving technical queries and complaints regarding cloud-based healthcare billing modules. Document user problems via Salesforce Service Cloud and collaborate with other departments to ensure timely issue resolution.
(Canada) Customer Success Manager - Great Lakes
PointClickCare
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Full Time
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a month ago
PointClickCare
Manage and grow partnerships with healthcare clients to ensure they optimize the value of PointClickCare solutions. Develop strategic success plans, conduct business reviews, and collaborate with internal teams to drive adoption and retention.
Manage and grow partnerships with healthcare clients to ensure they optimize the value of PointClickCare solutions. Develop strategic success plans and conduct business reviews to drive adoption and mitigate churn.
(US) Software Implementation Consultant II - Financial
PointClickCare
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Full Time
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a month ago
PointClickCare
Act as the principal liaison to implement best practices and optimize business outcomes for customers in Long-Term and Post-Acute Care settings. Lead business discovery, execute system configurations, and serve as a trusted advisor to guide customers through change management.
(Canada) Software Implementation Consultant II - Financial
PointClickCare
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Full Time
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a month ago
PointClickCare
Act as the principal liaison to implement best practices and optimize business outcomes for customers in Long-Term and Post-Acute Care settings. Lead business discovery, execute system configurations, and manage customer change strategies to ensure successful software delivery.
Own the product strategy, roadmap, and execution for Senior Living products, specifically focusing on census data workflows. Partner with engineering and UX teams to manage the product backlog and deliver high-impact healthcare solutions.
The Security Analyst is responsible for monitoring and reporting security incidents via SIEM and managing security infrastructure like anti-virus and IAM. They will also lead security projects, perform threat risk assessments, and integrate AI solutions to automate security workflows.
Own the product strategy, roadmap, and execution for Senior Living products, specifically focusing on critical workflows like census data. Partner with engineering and UX teams to manage the full development lifecycle from discovery to delivery.
The SDR is responsible for building the sales pipeline by attracting and qualifying prospects for electronic health record products. This includes conducting research, managing territories, and coordinating with Account Executives to set up discovery calls.
The SDR is responsible for building the sales pipeline by attracting and qualifying prospects for electronic health record products. This involves conducting research, engaging prospects to uncover challenges, and scheduling discovery calls for Account Executives.
The Product Manager will own the strategy, roadmap, and execution for a portfolio of clinical and regulatory products within the Senior Care sector. They will collaborate with cross-functional teams to deliver outcomes and modernize legacy products using AI and intelligent workflows.
You will build, operate, and support cloud infrastructure and deployment pipelines to ensure reliable application and AI-enabled workloads. Additionally, you will automate operational tasks, monitor system health, and participate in on-call rotations to resolve incidents.
Principal Product Manager – Health Data Platform
PointClickCare
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Full Time
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3 months ago
PointClickCare
This role involves defining and driving the long-term strategy for a unified health data platform that supports clinical, operational, and product use cases, while collaborating on architecture for ingesting billions of patient data points across diverse systems. Key duties include leading platform initiatives to improve data quality and governance, and partnering with product teams to enable downstream applications, including AI/ML pipelines.
Principal Product Manager – Health Data Platform
PointClickCare
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Full Time
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3 months ago
PointClickCare
This role involves defining and driving the long-term strategy for a unified health data platform supporting clinical, operational, and product use cases, while collaborating on architecture for ingesting billions of patient data points across diverse systems. Key duties include leading platform initiatives to improve data quality and governance, and partnering with engineering to adopt modern data processing technologies.
The role involves applying machine learning and AI techniques, including GenAI and LLM-based approaches, to develop model systems and solutions that integrate into large-scale cloud-based SaaS production environments for healthcare. Responsibilities include designing, building, and evaluating solutions for various healthcare use cases like prediction, summarization, and semantic search, while performing necessary data preparation and model tuning.
The role involves applying machine learning and AI techniques, including GenAI and LLM-based approaches, to develop model systems and solutions that integrate into large-scale cloud-based SaaS production environments for healthcare. Responsibilities include designing, building, and evaluating solutions using structured or unstructured data for various healthcare use cases like prediction, summarization, and semantic search.
The manager will lead multiple Agile teams to deliver high-quality software solutions, owning the technical design and driving execution from concept through post-launch while ensuring alignment with business goals. Key duties include mentoring developers and QA analysts, partnering with product managers, and championing an AI-first culture to drive innovation and adoption of AI capabilities.
Design and implement database-driven operational workflows that automate data transformation, validation, and configuration processes, integrating LLM or AI services to enable autonomous processes. Partner with solution architects to convert technical designs into scalable, maintainable production systems, ensuring operational stability through robust logging and monitoring.
The role involves designing and implementing database-driven operational workflows that automate data transformation, validation, and configuration, integrating LLM or AI services to reduce manual intervention. Responsibilities also include translating technical designs into scalable, production-ready systems using Microsoft Azure services, ensuring stability through proper logging and monitoring.
Technical Program Managers partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, focusing on delivering measurable customer and business value. They orchestrate complex, multi-team initiatives spanning product, infrastructure, and platform capabilities to ensure alignment and sustainable flow.
Technical Program Managers act as strategic enablers, connecting strategy, delivery, and learning across product and engineering ecosystems to achieve product outcomes. They orchestrate complex, multi-team initiatives spanning products and platforms, ensuring teams have the clarity and alignment needed for meaningful impact.
The Principal AI Platform Engineer will design, build, and maintain the core infrastructure layer supporting GenAI products. This includes implementing secure access controls and developing observability solutions for GenAI workloads.
The Principal AI Platform Engineer will design, build, and maintain the core infrastructure layer supporting GenAI products. This includes implementing secure access controls and developing observability solutions for GenAI workloads.
