PointClickCare

Product Manager – Orders Management (Senior Care)

PointClickCare · Full Time · 3 days ago

PointClickCare

🌎 United States 💵 $115K - $128K per year ⭐ 2-5 yrs exp 💼 Product

The Product Manager will own the strategy, roadmap, and execution for orders management products, focusing on modernizing legacy systems through AI and automation. They will collaborate across cross-functional teams to translate customer needs into meaningful product outcomes while serving as the subject matter expert.

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US- Escalation Manager (Customer Support)

PointClickCare · Full Time · 3 days ago

PointClickCare

🌎 United States 💵 $95000 - $105K per year ⭐ 5-10 yrs exp 💼 Support

The Escalation Manager will coordinate efforts to resolve high-impact customer issues by working across engineering, product, and support teams. They are responsible for building the escalation management function, establishing standards, and creating data-driven recovery plans.

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Canada- Escalation Manager (Customer Support)

PointClickCare · Full Time · 3 days ago

PointClickCare

🌎 Canada 💵 100K - 110K per year ⭐ 10+ yrs exp 💼 Support

The Escalation Manager will coordinate efforts to resolve high-impact customer issues by working across engineering, product, and support teams. They are responsible for building out the escalation management function, including defining processes, standards, and data-driven recovery plans.

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Principal AI Engineer (Autonomous Agent) (US)

PointClickCare · Full Time · 4 days ago

PointClickCare

🌎 United States 💵 $179K - $199K per year ⭐ 5-10 yrs exp 💼 Software Development

The AI Engineer will design and implement autonomous agent-based solutions by developing new data types, pipelines, and reasoning frameworks. They will also integrate these agents securely with existing systems while ensuring compliance and robust security protocols.

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(Canada) Sr. Data Governance Analyst, 6 month contract

PointClickCare · Full Time · 9 days ago

PointClickCare

🌎 Canada 💵 46.68 - 51.92 per hour ⭐ 2-5 yrs exp 💼 Others

The role leads the execution of the Data Governance program, focusing on cataloging priority data domains and implementing data quality monitoring frameworks. It involves acting as a trusted advisor to Data Owners and Stewards to ensure data trust and AI-readiness.

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(US) Sr. Data Governance Analyst, 6 month contract

PointClickCare · Full Time · 9 days ago

PointClickCare

🌎 United States 💵 $55.28 - $61.05 per hour ⭐ 2-5 yrs exp 💼 Others

Lead the execution of the Data Governance program by managing data cataloging, metadata enrichment, and data quality monitoring frameworks. Act as a trusted advisor to Data Owners and Stewards to operationalize data trust processes and support AI-ready data assets.

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(Canada) Sr. Customer Success Manager

PointClickCare · Full Time · 10 days ago

PointClickCare

🌎 Canada 💵 112K - 125K per year ⭐ 5-10 yrs exp 💼 Sales

The Senior Customer Success Manager is responsible for managing world-class partnerships and ensuring clients optimize the value of PointClickCare's solutions. This includes delivering joint success plans, acting as a trusted advisor to executive leadership, and implementing churn mitigation strategies.

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(Canada) Regional Named Account Executive - Northeast

PointClickCare · Full Time · 10 days ago

PointClickCare

🌎 Canada 💵 187K - 208K per year ⭐ 2-5 yrs exp 💼 Sales

Drive revenue growth through strategic account planning and consultative selling for healthcare clients in the Northeastern US. Lead cross-functional teams to deliver cohesive client value and manage the full sales lifecycle from pipeline development to deal closure.

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(US) Regional Named Account Executive - Northeast

PointClickCare · Full Time · 10 days ago

PointClickCare

🌎 United States 💵 $189K - $210K per year ⭐ 2-5 yrs exp 💼 Sales

Drive revenue growth in the Northeastern US through strategic account planning and consultative selling to healthcare clients. Lead a cross-functional POD to manage complex deals and ensure long-term account value realization.

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Senior Salesforce Architect (US)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 United States 💵 $157K - $175K per year ⭐ 10+ yrs exp 💼 Software Development

Design and deliver the Product-to-Cash landscape on Salesforce, focusing on Revenue Cloud Advanced and billing systems. Act as an architectural coach and mentor to engineers while aligning technical roadmaps with enterprise standards.

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Senior Salesforce Architect (CA)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 Canada 💵 125K - 139K per year ⭐ 10+ yrs exp 💼 Software Development

Design and deliver the Product-to-Cash landscape on Salesforce, focusing on Revenue Cloud Advanced and billing systems. Act as an architectural coach and mentor to engineers and solution designers to raise technical standards.

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Senior Software Engineer- AI Platform(US)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 United States 💵 $158K - $176K per year ⭐ 5-10 yrs exp 💼 Software Development

The role involves designing and executing the software development life cycle to build AI platform infrastructure and tools. Key duties include automating tasks, debugging systems, and collaborating with internal teams to improve AI-driven healthcare products.

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US- Outbound Product Manager (PEO)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 United States 💵 $120K - $142K per year ⭐ 5-10 yrs exp 💼 Product

The Outbound Product Manager owns the go-to-market execution and adoption success for assigned products, defining positioning and supporting launch strategies. They collaborate cross-functionally to enable sales teams and gather voice-of-customer insights to improve product-market fit.

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Ai Solution Engineer - (Technology Support)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 Canada 💵 115K - 130K per year ⭐ 2-5 yrs exp 💼 Software Development

Build and support AI agents and intelligent workflows using Microsoft Azure tools to streamline corporate operations. Collaborate with cross-functional teams to design scalable AI-driven automation and integrate LLM-based agents with enterprise systems.

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Solutions Analyst - (EHR Support, West Coast)

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 United States 💵 $55000 - $65000 per year ⭐ 0-2 yrs exp 💼 Support

Provide world-class technical support to users via multiple channels and manage the lifecycle of support cases in a CRM. Maintain knowledge base articles and collaborate with internal teams to improve operational tools and processes.

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Senior Vice President & General Manager, Acute & Payer

PointClickCare · Full Time · 12 days ago

PointClickCare

🌎 Canada ⭐ 10+ yrs exp 💼 Others

Lead the Acute & Payer business unit with full P&L accountability, focusing on revenue growth and EBITDA management across Health System and Health Plan markets. Drive the commercialization of AI-powered products and oversee the integration of acquired portfolios to expand organic growth.

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(US) Customer Success Manager - Health Plan (Great Lakes)

PointClickCare · Full Time · 16 days ago

PointClickCare

🌎 United States 💵 $95400 - $106K per year ⭐ 5-10 yrs exp 💼 Sales

Act as a trusted advisor to health plan clients to ensure optimal adoption of technology and alignment with organizational goals. Responsibilities include identifying performance improvement opportunities, managing long-term account plans, and driving quantifiable value and ROI for customers.

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(US) Sr. Provider Customer Success Manager - Payer, Provider & Convener

PointClickCare · Full Time · 17 days ago

PointClickCare

🌎 United States 💵 $118K - $132K per year ⭐ 2-5 yrs exp 💼 Sales

Serve as a trusted advisor to healthcare clients to ensure optimal adoption of PointClickCare technology and alignment with organizational goals. Responsibilities include managing strategic partnerships, identifying performance improvement opportunities, and delivering ROI narratives.

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Canada- Outbound Product Manager (PEO)

PointClickCare · Full Time · 18 days ago

PointClickCare

🌎 Canada 💵 115K - 135K per year ⭐ 5-10 yrs exp 💼 Product

The Outbound Product Manager leads the go-to-market execution, positioning, and adoption success for strategic products. This includes enabling sales teams and gathering customer insights to improve product-market fit.

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(US) Manager, Professional Services

PointClickCare · Full Time · 20 days ago

PointClickCare

🌎 Canada 💵 $130K - $155K per year ⭐ 5-10 yrs exp 💼 Others

Lead an implementation team to deliver software solutions to customers in the Long-Term and Post-Acute Care markets. Manage team performance, drive operational excellence, and collaborate cross-functionally to ensure high-quality customer experiences.

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(Canada) Manager, Professional Services

PointClickCare · Full Time · 20 days ago

PointClickCare

🌎 Canada 💵 130K - 145K per year ⭐ 5-10 yrs exp 💼 Others

Lead an implementation team to deliver high-quality software solutions to customers in the Long-Term and Post-Acute Care markets. Manage team performance, drive operational excellence, and collaborate cross-functionally to ensure an exceptional end-to-end client experience.

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Sr Application Engineer (Salesforce-Agentforce Ai)

PointClickCare · Full Time · 21 days ago

PointClickCare

🌎 United States 💵 $120K - $135K per year ⭐ 5-10 yrs exp 💼 Software Development

Architect and deliver AI agents and intelligent process automations using Salesforce Agentforce to transform system workflows. Collaborate with cross-functional teams to prototype AI use cases and mentor junior application engineers.

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Canada- Sr Application Engineer (Salesforce-Agentforce Ai)

PointClickCare · Full Time · 21 days ago

PointClickCare

🌎 Canada 💵 110K - 120K per year ⭐ 5-10 yrs exp 💼 Software Development

Architect and deliver AI agents and intelligent process automations using Salesforce Agentforce to transform system workflows. Collaborate with cross-functional teams to prototype AI use cases and mentor junior application engineers.

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(Canada) Customer Operations Launch Manager - 1 Year Contract

PointClickCare · Full Time · 23 days ago

PointClickCare

🌎 Canada 💵 41 - 45 per hour ⭐ 5-10 yrs exp 💼 Others

Lead the launch of healthcare solutions and services by coordinating cross-functional efforts within customer operations. Manage the transition from early access pilots to commercial availability to maximize customer value and company revenue.

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(US) Customer Operations Launch Manager - 1 Year Contract

PointClickCare · Full Time · 23 days ago

PointClickCare

🌎 United States 💵 $44 - $49 per hour ⭐ 5-10 yrs exp 💼 Others

Lead multiple market-ready healthcare solution launch projects by mobilizing cross-functional efforts within customer operations. Manage the transition from early access pilots to commercial availability to maximize customer time-to-value and company revenue.

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(Canada) Software Implementation Consultant - Clinical

PointClickCare · Full Time · 24 days ago

PointClickCare

🌎 Canada 💵 80000 - 89000 per year ⭐ 2-5 yrs exp 💼 Healthcare

Act as the principal liaison to implement leading practices and optimize workflows for customers in Long-Term and Post-Acute Care settings. Lead business discovery, execute system configuration, and manage stakeholder communication to drive solution adoption.

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(US) Software Implementation Consultant - Clinical

PointClickCare · Full Time · 24 days ago

PointClickCare

🌎 United States 💵 $80500 - $89400 per year ⭐ 2-5 yrs exp 💼 Healthcare

Act as the principal liaison to implement best practices and optimize workflows for customers in Long-Term and Post-Acute Care settings. Lead business discovery, execute system configurations, and manage stakeholder communication to drive solution adoption.

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VP, Product Delivery & Growth - AI

PointClickCare · Full Time · 24 days ago

PointClickCare

🌎 Canada ⭐ 10+ yrs exp 💼 Software Development

Accountable for accelerating product-led growth and market adoption for AI in the Skilled Nursing segment. This role involves partnering with cross-functional leaders to validate value, shape product direction, and enable scalable go-to-market motions.

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Manager Software Engineering

PointClickCare · Full Time · 25 days ago

PointClickCare

🌎 United States 💵 $164K - $182K per year ⭐ 5-10 yrs exp 💼 Others

Lead and mentor multiple Agile software engineering teams to deliver high-quality enterprise solutions. Drive technical design, execution, and the adoption of an AI-first culture to enhance product performance.

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