93 Customer Success Manager jobs in Germany available for remote work from home. Apply for positions such as Customer Success Manager (EMEA) , Customer Success Manager (m/w/d), Customer Success Manager - AI (DACH) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager will act as a client advocate, managing onboarding and technical solution delivery to ensure maximum product value. They are responsible for driving customer retention, conducting QBRs, and identifying incremental revenue opportunities.
The role involves planning and managing customer projects and acting as the central point of contact for key accounts. Responsibilities include analyzing requirements, describing business processes, and developing long-term concepts to support customer goals.
Manage inbound support tickets and diagnose technical issues for self-serve users of the BEAMON AI Legal AI Suite. Identify friction patterns and product bugs to provide actionable insights to the growth and engineering teams.
Act as the primary technical point of contact for key customers to drive product adoption and operational success. Manage the customer relationship through governance meetings, health watches, and the delivery of Quarterly Business Reviews.
As a Customer Success Manager, you will manage a portfolio of customers, focusing on their overall success and ensuring adoption, retention, and satisfaction. You will partner with customers to understand their goals and build success plans while collaborating with internal teams to address customer needs.
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Manage inbound support tickets and diagnose technical issues for self-serve users of the BEAMON AI Legal AI Suite. Identify product friction patterns and collaborate with growth and engineering teams to improve the self-serve infrastructure and in-product help experience.
Drive customer retention, growth, and satisfaction by managing the post-sales journey from onboarding to renewals and upsells. Build strategic relationships with key decision-makers and collaborate internally to improve CS processes and product adoption.
Manage the onboarding and daily support of sports organizations in the DACH region to ensure successful platform adoption. Collect market feedback to help the product team improve the software and support go-to-market activities.
You will serve as the primary point of contact for customers, providing technical support for balcony solar power systems via phone and email. Additionally, you will contribute to process improvements and assist in onboarding new team members.
You will serve as the primary point of contact for customers, providing technical support for balcony solar power systems via phone and email. Additionally, you will contribute to process improvements and assist in onboarding new team members.
The Senior Customer Success Manager drives product adoption, value realization, and retention across a complex customer portfolio. They proactively manage customer health, lead onboarding, and influence product strategy through data-driven insights and executive-level engagement.
The role involves being the central point of contact for energy industry customers, supporting them daily with the use of Wilken ENER:GY and Wilken P/5W software solutions. Key duties include communication, coordination, providing expert advice on ERP solution usage, and ensuring high customer satisfaction through stable, trusting relationships.
The Customer Success Manager is responsible for the overall results for selected strategic customers across all service and revenue segments. They work closely with stakeholders to ensure a smooth customer journey and contribute to achieving company goals.
The Customer Success Manager is responsible for the overall results for selected strategic customers across all service and revenue segments. This includes strategic development, operational support, and ensuring a smooth customer journey.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption and usage.
The Senior Customer Success Manager will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor to optimize the use of the MicroStrategy platform. Responsibilities include customer onboarding, account management, financial management, and ensuring customer satisfaction and retention.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption.
We watch for new "Customer Success Manager" jobs and email you the matches. Free. Unsubscribe in one click.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption and usage.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption and usage.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption and usage.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by understanding their business objectives and collaborating with internal teams for successful platform adoption and usage.
As a Senior Customer Success Manager, you will manage enterprise accounts, build strong relationships, and serve as a trusted advisor to optimize the use of the Strategy platform. You will ensure customer satisfaction and collaborate with internal teams for successful adoption and ongoing usage.
As a Customer Success Manager, you will act as the main point of contact for customers, ensuring their needs are met and driving product expansion. You will also analyze market trends and customer feedback to enhance product efficiency and operational effectiveness.
You will act as a technical unblocker for enterprise customers by leading enablement sessions, office hours, and creating reusable technical assets. Additionally, you will build internal automations and provide product feedback to engineering based on customer friction points.
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The role focuses on elevating service quality for internal ticket support and an external phone support partner in Kosovo. Key duties include monitoring KPIs, conducting audits, designing training, and optimizing the customer journey workflows.
The SAP Program Manager is responsible for the overall results for selected strategic customers across all service and revenue segments. This includes managing project implementation, ensuring customer satisfaction, and contributing to the company's goals.
Manage customer projects by creating timelines and milestones while acting as a bridge between clients and the operations team. Focus on customer retention through proactive crisis management, feedback collection, and identifying upselling opportunities.
Serve as the primary contact for international customers to resolve technical issues and optimize the use of the Amberlo legal practice management software. Collaborate with product and development teams to translate customer feedback into product improvements and deliver training sessions.
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