Remote Customer Success Jobs
Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
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The Senior Customer Success Manager acts as the primary liaison between customers and internal cross-functional teams to drive platform adoption and security objectives. They are responsible for managing a portfolio of accounts, identifying growth opportunities, and mentoring team members while building reusable playbooks and AI workflows.
The Senior Customer Success Manager will serve as a strategic advisor responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. They will lead strategic customer conversations, drive product adoption, and coordinate cross-functional partners to advance customer priorities.
The Customer Success Specialist manages customer billing, cancellation requests, and onboarding while fostering proactive retention strategies. They act as a voice for the customer to drive product improvements and ensure service satisfaction through regular engagement.
The Customer Success Specialist supports the Commercial Excellence team by managing customer onboarding, training, and program implementation for diagnostic portfolios. They also oversee marketing outreach, CRM documentation, and strategic event coordination to ensure long-term customer satisfaction and operational success.
The Customer Success Manager owns a portfolio of property management clients, ensuring their retention, satisfaction, and growth through proactive engagement. They act as a primary point of contact to guide product adoption, identify churn risks using AI signals, and facilitate business reviews.
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You will lead, coach, and develop a high-performing Customer Success team while managing priority accounts to drive retention and expansion. Additionally, you will set strategic direction, optimize delivery processes, and represent the customer voice in leadership discussions.
The Customer Success Consultant acts as a strategic partner to drive product adoption, retention, and revenue growth within an assigned territory. They are responsible for developing success plans, conducting health checks, and providing proactive training to ensure customers achieve their desired outcomes.
Lead a team of three account managers to oversee customer lifecycle management, performance, and strategic relationship building. Partner with growth, product, and professional services teams to ensure customer success and drive retention and expansion.
The Senior Customer Success Manager will independently manage a portfolio of Mid-Market and Enterprise accounts to drive adoption, retention, and growth. They will also lead renewal strategies, resolve escalations, and collaborate cross-functionally to improve the overall customer experience.
The Digital Customer Success Manager owns the post-implementation customer journey, focusing on product adoption, retention, and growth. They act as a primary point of contact to design success plans, mitigate churn risks, and advocate for customer needs internally.
The SMB Customer Success Manager will own the customer experience for small and mid-market brands, focusing on driving product adoption, reducing churn, and increasing revenue. They will also collaborate cross-functionally to improve internal processes, define customer lifecycles, and provide actionable insights based on customer research and data analysis.
You will lead end-to-end customer onboardings and maintain success plans to drive adoption, value realization, and expansion. You will also serve as a technical partner to platform engineering teams, managing renewals and acting as the internal voice of the customer.
Manage strategic project initiatives and lead the design, development, and maintenance of AI-driven virtual agent applications. Collaborate with cross-functional teams to drive user story creation, provide technical consulting, and ensure successful end-to-end delivery of customer solutions.
The Principal Customer Success Executive manages post-sale relationships with C-suite stakeholders to drive platform adoption, retention, and strategic value. They lead complex transformations, provide executive-level advisory, and ensure alignment between customer business strategies and ServiceNow capabilities.
The Customer Success Manager will build and nurture relationships with enterprise customers to drive adoption, retention, and expansion of the SafeBreach platform. They will act as a trusted advisor, developing success plans and coordinating with internal teams to ensure customer business objectives are met.
The Customer Success Agent is responsible for converting prospective clients into funded accounts and managing an existing portfolio to ensure long-term engagement. They will provide support regarding platform navigation, deposit procedures, and trading activity while maintaining accurate CRM records.
The Customer Success Manager is responsible for managing a portfolio of strategic mid-market customers in EMEA and APAC to drive retention, expansion, and long-term success. They will lead the renewal lifecycle, develop success plans, and collaborate with internal teams to ensure customers realize measurable business value.
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The Principal Customer Success Manager will build trusted advisor relationships with C-suite and executive-level customers to drive product adoption and value realization. They will lead strategic planning, manage complex enterprise accounts, and mitigate churn through proactive engagement and cross-functional collaboration.
The Senior Manager will drive deep adoption and value realization of AI solutions by partnering with customers to build Centers of Excellence and optimize workflows. They will serve as a strategic advisor, leveraging platform telemetry and cross-functional collaboration to ensure customers achieve measurable business outcomes.
You will develop and improve AI-driven import functionalities for broker documents while ensuring data accuracy through rigorous quality assurance. Additionally, you will provide customer support and collaborate with the product team to implement user feedback.
The Customer Success Manager will strategically develop existing accounts, identify up- and cross-selling opportunities, and manage a portfolio of clients to ensure maximum value. They will also partner with Account Managers, handle customer escalations, and collaborate with marketing on sales campaigns.
Manage a portfolio of over 220 small and mid-sized business clients to drive product adoption, customer health, and retention. Act as a strategic advisor while leveraging AI tools and programmatic engagement to ensure clients realize the full value of the platform.
Lead and develop a team of Enterprise Customer Success Managers to drive retention, adoption, and expansion across strategic accounts. Partner cross-functionally with Sales, Product, and Support to ensure consistent, high-impact account strategies and executive engagement.
The Customer Success Engineer acts as a technical bridge between implementation and customer success, managing complex escalations and platform configurations. They are responsible for enabling the account management team through documentation, training, and proactive technical discovery to ensure long-term customer adoption.
Manage a portfolio of key accounting firm partners to maximize software adoption, satisfaction, and retention. Coordinate internal teams and build governance structures to ensure successful deployment and long-term value delivery.
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You will manage a portfolio of key account accounting firms to maximize product adoption, satisfaction, and retention. This involves building governance structures, coordinating internal teams, and executing data-driven adoption plans.
The Customer Success Manager will serve as a strategic advisor for a portfolio of high-impact financial institution accounts to drive retention, growth, and product adoption. They will manage complex onboarding projects, develop success plans, and advocate for customer needs internally to influence product development.
The Customer Success Manager will act as the primary point of contact for an assigned portfolio of accounts, focusing on driving retention, engagement, and growth. They will manage complex customer implementations, resolve multi-step issues, and ensure data accuracy across various systems.
The Strategic Customer Success Manager will own the post-sale relationship for a portfolio of enterprise healthcare and medical device clients, driving product adoption, retention, and expansion. They will act as a trusted advisor to executive stakeholders while ensuring compliance with regulatory data requirements.
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