Provide high-quality, personalized support to learners via phone, chat, and case management software in a fast-paced call center environment. Resolve customer issues with empathy and precision while maintaining high case closure and answer rates.
Online Jobs (224,915)
Retirement Plan Specialist I (Financial Advisor/401k Participants) (Work from Home)
Transamerica
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Full Time
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6 Days Ago
Transamerica
Provide customers with education and guidance regarding retirement product solutions such as account rollovers and annuities. Identify multi-product needs and collaborate with relationship managers to initiate product requests.
Manage the post-sales customer journey for strategic accounts to drive adoption and consumption of Palo Alto Networks products. Act as the primary point of contact for C-suite and technical teams to ensure value realization and security investment success.
Lead the delivery of multi-account portfolios and testing engagements specifically within the insurance domain. Manage quality engineering initiatives and integrate AI capabilities into the testing lifecycle.
Design and develop scalable, high-performance web applications with a focus on responsive user interfaces. Collaborate with multidisciplinary teams to integrate frontend applications with RESTful APIs and backend services.
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Customer Support Specialist (German and English, 2 night shifts)
EverHelp
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Full Time
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6 Days Ago
EverHelp
Provide multi-channel support to guests regarding bookings, property access, and reservations within the hospitality industry. Ensure a high-quality guest experience by resolving inquiries efficiently and escalating critical cases to internal teams.
Responsible for executing activities related to IT policy compliance, processes, and controls specifically regarding technological obsolescence. This includes deploying metrics, collaborating with business areas for strategic alignment, and creating executive dashboards for stakeholders.
Facilitate Agile ceremonies and coordinate cross-functional teams to ensure alignment between business, policy, and technical stakeholders. Manage delivery impediments and dependencies across workstreams to support incremental releases and government compliance.
The role focuses on analyzing the efficiency of existing operational processes and developing solutions to improve organizational effectiveness. Key duties include performing cost-benefit analyses, managing strategic initiatives, and leading operational readiness activities.
Billing Coordinator (Remote Position within 90-mile radius of Chattanooga, TN)
Center for Sports Medicine & Orthopaedics
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Full Time
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6 Days Ago
Center for Sports Medicine & Orthopaedics
The Billing Coordinator is responsible for managing insurance claims, resolving denials, and maintaining department benchmarks for A/R and productivity. They must communicate effectively with insurance companies and management to ensure timely claim resolution.
The role involves sourcing and qualifying new business opportunities to build a pipeline and closing deals by mapping Ketch solutions to customer needs. You will be responsible for developing relationships with multiple buying personas and constructing compelling business cases to drive revenue.
The Associate Cloud Engineer provides technical support and handles escalations for Azure environments within the managed services team. Responsibilities include managing tickets, performing VM operations, and troubleshooting Azure agents and backups.
Define and own the front-end architecture for Middle Office applications, establishing UI/UX standards and reusable component libraries. Lead the development of scalable Angular applications while mentoring teams and collaborating with backend developers on API integration.
Lead the development and launch of a station analytics service to provide strategic data and insights to NPR's member stations. Build consultative partnerships with station executives and serve as an internal ambassador to align NPR services with station needs.
Principal Engineer (Go) – AI & Large-Scale Intelligence Systems
REF Agency
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Full Time
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6 Days Ago
REF Agency
Architect and build a high-performance intelligence platform focused on detecting disinformation attacks using Go and distributed systems. Lead technical decision-making, establish engineering standards, and mentor engineers while delivering scalable production-grade backend systems.
Manage and troubleshoot security products while monitoring, detecting, and responding to enterprise-wide security incidents. Lead digital forensics investigations and perform proactive threat hunting and vulnerability assessments.
Lead the bank's Community Reinvestment Act (CRA) compliance strategy and monitor performance to ensure regulatory excellence. Partner with cross-functional teams to manage community development investments and coordinate regulatory examinations and audits.
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Maintain and administer the NetPlus infrastructure to ensure continuous accessibility, performance, and security compliance. Generate standard and custom reports while supporting overall telecommunication system configuration management.
Oversee the installation, maintenance, and management of network infrastructure including cable trays, fiber, and copper. Conduct on-site surveys and provide emergency break-fix support to ensure timely restoration of connectivity.
Provide on-call virtual episodic care and support for mental health crisis teams in Vancouver's downtown eastside. Responsibilities include creating care plans with nursing staff, managing antipsychotic titration, and coordinating with psychiatrists.
Design and build backend automation modules using Google Apps Script and integrate various Google Workspace APIs. Develop reliable workflows and data pipelines while collaborating with stakeholders in an agile environment.
Provide telephonic and chat-based behavioral health support, conducting clinical intakes and referring clients to appropriate wellness resources. Develop tailored well-being strategies and maintain accurate documentation of all client interactions.
Provide telephonic and chat-based behavioral health support, conducting clinical intakes and assessments to guide clients toward appropriate resources. Develop tailored well-being strategies and maintain detailed documentation of all client interactions within a proprietary database.
Data Entry Clerk / Office Assistant – Canada
Burjline Builders
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Full Time
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6 Days Ago
Burjline Builders
The role involves accurately inputting and maintaining data within digital systems and managing digital documents. Additionally, the assistant provides administrative support through email correspondence, scheduling, and customer inquiry responses.
Lead the architecture and technical roadmap for Twilio's Compliance and Phone Number platforms, transitioning legacy systems to modern microservices. Drive technical excellence and mentor engineers while integrating AI-driven workflows to accelerate software delivery.
Associate Operations Specialist, Commercial Energy Efficiency Programs
IIIIIIUS
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Full Time
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6 Days Ago
IIIIIIUS
Provide operational support for commercial energy efficiency programs by reviewing project applications and technical specifications. Coordinate with Trade Allies and customers to ensure compliance with program policies and process incentive payments.
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Agency & Commissions Director
EMC Insurance Companies
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Full Time
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6 Days Ago
EMC Insurance Companies
Lead the strategy and execution of producer licensing, contracting, and commission operations to support distribution growth. Manage complex producer hierarchies and ensure regulatory compliance across all distribution channels.
Support Time and Labor processes and systems to ensure accurate daily tasks and client service-level expectations are met. This includes implementing timekeeping systems, providing operational support, and partnering with stakeholders for process improvements.
Investigate, evaluate, and settle low-complexity non-injury auto insurance claims in compliance with state laws. Provide exceptional customer service by proactively communicating solutions and managing expectations for members.
Build and lead strategic relationships with key influencers and customers to drive long-term sales and market share. Serve as a technical subject matter expert providing guidance on codes, standards, and solutions to engineers and sales teams.
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