Provide technical support and troubleshooting for the Advarra product suite via email, chat, and ticketing systems. Act as a liaison between customers and product teams to advocate for software enhancements and resolve complex issues.
Remote Support Specialist Jobs (5,763)
Search = support
Provide professional support to customers via live chat and email across multiple iGaming brands. Handle approximately 70 cases per shift while collaborating with internal teams to resolve issues and improve customer experience.
Minijob als Recruiting Support (m/w/d) 10 Stunden die Woche
A-LEVEL
·
Part Time
·
6 Weeks Ago
A-LEVEL
Support the recruiting process by accompanying intro and skill calls and documenting feedback in the ATS. Manage candidate communication, coordinate appointments, and maintain candidate pipelines.
Monitor and support AI IaaS infrastructure, focusing on GPU servers, storage, and InfiniBand networking. Manage the full lifecycle of bare metal nodes including provisioning, validation, and first-level troubleshooting of hardware and Kubernetes platforms.
Provide L1/L2 support for hosting products and manage virtual and dedicated servers. Develop automation tools and scripts to streamline support processes and resolve technical escalations.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The Product Support Specialist provides technical design assistance and creates bills of materials for customer solutions. They are responsible for quoting, sizing, and architecting hardware and software configurations to drive sales.
Administer and support enterprise network infrastructure, focusing on Layer 2/3 environments and TCP/IP connectivity. Diagnose and resolve network performance issues using packet capture tools and support SDN solutions like Azure VNET.
Resolve complex technical issues and support the launch of products and features by collaborating with engineering and business operations. Provide leadership during incident calls and develop training documentation to improve system reliability and stability.
The coordinator manages client requests and coordinates service-related tasks to ensure smooth operational workflows. They are responsible for tracking progress, maintaining digital records, and ensuring clear communication between clients and team members.
Lead the customer support organization by transitioning from reactive ticket resolution to a proactive, automated support system. Manage people leadership for CSR and CSS agents while collaborating cross-functionally with Product, Engineering, and Compliance teams.
Lead a global 24/7 two-tiered technical support organization and own the full function from SLA governance to tooling strategy. Act as a strategic partner to Engineering and Product teams to translate client feedback into actionable product improvements using AI-native operations.
Lead the end-to-end delivery of ML initiatives to advance automated customer support through generative AI and conversational agents. Partner with cross-functional leaders to define ML roadmaps and drive R&D for next-generation chatbot architectures.
Diagnose and resolve complex technical issues related to system integrations, APIs, and product functionality for APAC customers. Collaborate with Engineering to report bugs and contribute to the internal knowledge base and documentation.
Bilingual Customer Service & Technical Support Representative (Spanish/English) Remote /Plainview, NY area or Ocala, Fl area
AV Staffing Solutions
·
Full Time
·
6 Weeks Ago
AV Staffing Solutions
Provide bilingual customer service and Level 1-2 technical support via phone and chat. Troubleshoot connectivity issues and document interactions using CRM tools while escalating complex cases.
Drive strategic and operational programs to improve customer and agent experiences within the Customer Experience organization. Partner cross-functionally to operationalize ambiguous initiatives and create scalable workflows and systems.
Provide real-time, high-volume member support via phone, email, and messaging to resolve scheduling, medication, and technical issues. Manage case queues and coordinate with clinical teams and pharmacy partners to ensure seamless member care.
SAI Support Intern
The Church of Jesus Christ of Latter-day Saints
·
Full Time
·
6 Weeks Ago
The Church of Jesus Christ of Latter-day Saints
Act as a tier-2 support agent for products and applications used by Seminaries & Institutes globally. Respond to inquiries via support tickets, emails, phone calls, and moderate community forums.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The specialist performs quality control audits and monitors the pipeline to ensure foreclosure files are addressed. They handle professional correspondence between homeowners, investors, and attorneys while assisting with new hire training.
Lead and mentor a team of Oncology Case Managers to provide exceptional support for patients accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure patients and providers have timely access to oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to provide exceptional support for patients accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure patients receive timely access to oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to provide exceptional support for patients accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure exceptional support for patients and providers accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure patients and providers have timely access to oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Healthcare Software Support Representative - Select (Remote - United States)
Nextech
·
Full Time
·
6 Weeks Ago
Nextech
Provide frontline support for Nextech software applications via calls and emails to resolve customer issues. Document incidents in the ticketing system and perform software upgrades while ensuring compliance with HIPAA and other regulations.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Senior Benefits Analyst - Regional Support EMEA
Iron Mountain
·
Full Time
·
6 Weeks Ago
Iron Mountain
Support the strategic design, annual renewal, and financial management of benefit plans across the EMEA region. Develop executive dashboards and collaborate with HR teams to drive localized awareness and compliance of benefit programs.
Provide short-term emotional support and a compassionate space for people affected by terminal illness or bereavement via telephone. Responsibilities include active listening, exploring client feelings, and signposting to relevant resources.
Lead the design, implementation, and support of high-end cloud, infrastructure, and security projects for US-based clients. Provide complex troubleshooting and technical leadership while helping clients adopt AI-driven workflows and automation.
Automatically Apply to Support Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
