This role involves detailed data entry of original content items or the review and editing of transcribed voice clips submitted by users, ensuring data accuracy and completeness via a mobile application. Additionally, the representative must review auto-priced content items, evaluating suggested replacements and adjusting pricing for consistency.
Remote Support Specialist Jobs (4,587)
Search = support
Clinical Support Associates act as the first point of contact for provider offices, pharmacies, and payers, managing 40–60 inquiries daily via phone and email regarding prescription support, status updates, and prior authorizations. Responsibilities include supporting prescription workflows, coordinating with internal and external partners to resolve bottlenecks, and accurately logging all system updates.
Real Estate Administrative Assistant | Work from Home, Support Clients
ClearDesk, LLC
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Full Time
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15 Weeks Ago
ClearDesk, LLC
The role involves providing comprehensive administrative and client support for real estate transactions, including managing documents, running reports like CMAs, and ensuring smooth collaboration with the Transaction Coordinator. Key duties also include maintaining consistent client follow-ups post-sale and managing client data within CRM systems.
The Team Lead will take end-to-end responsibility for Customer Support within a modern PLG and partner model, focusing on scaling and measurable improvement of support operations. This involves managing clear KPIs, implementing smart processes, and adopting a consistent AI-first approach to customer interactions.
The role involves managing user feedback on external review platforms, ensuring account information is updated and verified, and interacting with platform technical support and internal teams. Responsibilities also include generating basic reports on typical inquiries, review dynamics, ratings, and other reputation metrics.
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The role involves receiving and handling colleague support requests via calls, chat, or tickets, providing information for incident resolution, and promptly escalating unresolved issues while maintaining accurate records. Responsibilities also include managing daily support incidents under supervision and ensuring service levels are met by providing prompt and effective user assistance.
The role involves providing Level 2 technical support to customers by resolving issues and error messages encountered in a live production environment, which includes troubleshooting and providing feedback. Responsibilities also cover analyzing and debugging CSG product applications, managing ticket details, delivering product installations, and assisting management with KPI reporting.
Valve Program Technical Support Consultant 2 – Nuclear
Sargent & Lundy
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Full Time
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16 Weeks Ago
Sargent & Lundy
This role involves providing technical and programmatic support for Air Operated/Motor Operated valve programs at nuclear generating stations, focusing on maintaining robust programs for safe and reliable operation. Responsibilities include supporting valve program activities like documentation and test planning, assessing diagnostic data, and integrating valve work with maintenance and testing activities.
The Senior Hardware Support Engineer will lead root cause analysis for complex hardware and firmware failures across production fleets, aggregating recurring issues to identify systemic reliability problems. Responsibilities also include acting as the senior escalation point for hardware incidents, coordinating vendor fixes, and partnering with internal engineering teams to validate solutions.
Junior Field Services & Customer Support Engineer
Motorola Solutions
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Full Time
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16 Weeks Ago
Motorola Solutions
The role involves the independent commissioning, repair, maintenance, and upgrade of Motorola radio systems primarily in Germany, alongside providing technical support for complex communication systems to various organizations.
Supervises the day-to-day operations of the IT Services Support Team and assists with onboarding and skills development for Level I/II teams. Manages issue escalations and ensures customer Service Level Agreements (SLAs) are met.
The role involves providing exceptional technical service as part of the front-line support team and collaborating with various teams to resolve customer issues. Additionally, it includes following up with customers to ensure solutions are effective and contributing to process improvements.
The Genesys Cloud Support Engineer provides customer assistance to resolve identified concerns ensuring an optimal customer experience. This includes diagnosing issues, following up, and collaborating with various resources to deliver timely solutions.
Remote Client Account Support Assistant 16 APPLICANTS
Triptasticadventures
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Full Time
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16 Weeks Ago
Triptasticadventures
The role involves assisting clients by coordinating personalized plans, including reservations for lodging, activities, and transportation. Key duties include researching options, providing accurate recommendations, and managing service-related updates and changes.
Remote Client Support Consultant
Triptasticadventures
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Full Time
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16 Weeks Ago
Triptasticadventures
The consultant will support clients by organizing and coordinating personalized plans, which includes managing reservations for lodging, activities, transportation, and events. Key duties involve researching options, providing accurate information, and professionally communicating updates and changes via various platforms.
Technical Support Manager - West Coast/Pacific Time Zone
Tenable, Inc.
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Full Time
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16 Weeks Ago
Tenable, Inc.
The role involves leading and mentoring a multi-shift Support Engineering team to achieve high levels of customer satisfaction, balancing team development with the delivery of a stellar support experience. This includes defining and monitoring KPIs, managing technical escalations, and collaborating with R&D and Product Management for swift issue resolution.
Senior Staff Machine Learning Engineer, Community Support Engineering
Airbnb
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Full Time
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16 Weeks Ago
Airbnb
The role involves exploring, experimenting, building, and continuously improving Machine Learning models and pipelines using large-scale data for product and operational use cases. Responsibilities also include hands-on development, productionizing, and operating these models and pipelines at scale, collaborating with cross-functional partners to drive engineering decisions.
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As an L1 Help Desk Technician, you will be the first point of contact for end-user technical issues and service requests. You will troubleshoot account issues and provide support for Microsoft 365 applications while maintaining clear communication with users.
The L2 Support Engineer is responsible for diagnosing and resolving complex technical issues escalated from Tier 1 support. This includes managing support ticket workflows, documenting solutions, and collaborating with the Infrastructure team to optimize technology ecosystems.
The Lead, Clinical Support & Care Services oversees a multi-disciplinary team responsible for non-provider clinical support services, ensuring patients receive timely follow-up care. Responsibilities include care coordination, advance care planning, DME coordination, and managing social determinants of health.
The VP of Customer Support & Services will define and improve the post-sales customer experience across the Americas, driving customer satisfaction and service value realization. This role will lead field support, technical support, and enhanced services while collaborating with various departments.
Microsoft Implementation and Support Engineer
Weaver Technologies
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Full Time
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16 Weeks Ago
Weaver Technologies
Responsibilities include the installation and support of Microsoft products and solutions provided by Weaver Technologies, bringing configuration and consulting expertise to client implementations. The role involves working with clients to ensure successful deployments, upgrades, knowledge transfer, and documentation of finalized solutions.
The Senior Application Support Engineer will research and resolve application issues reported by customers and partners. They will collaborate with the Application Support team and serve as the primary point of contact during support incidents.
This role is responsible for architecting a scalable, high-performance support function by designing and executing a roadmap to decouple ticket volume from headcount using AI and automation for non-linear growth. The director will also foster a high-performing, high-trust culture, champion resource needs, and drive issue resolution through deep healthcare data proficiency.
The specialist will make outbound calls to patients, providers, and pharmacies to intervene in cases identified by the platform, obtaining necessary information and resolving medication-related issues. They will also handle inbound customer support requests and collaborate with clinical and product teams to optimize processes.
The specialist will be responsible for immediate outreach to individuals with out-of-range vital signs or device readings, assessing their immediate health needs, and educating them on available resources. Key duties include documenting all interactions, assisting with mobile care management devices, and collaborating with the broader care team to ensure adherence to care plans.
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Remote Support Services Analyst
Triptasticadventures
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Full Time
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16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including accommodations and activities. Analysts will also communicate professionally and maintain organized client records.
Remote Client Support and Scheduling Associate
Triptasticadventures
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Full Time
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16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized itineraries and providing accurate information and recommendations. Additionally, the associate will assist with updates, changes, and service-related inquiries.
Workday Support Specialist / Workday Functional Analyst (Tier1/Tier 2)
Kognitiv Inc.
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Full Time
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16 Weeks Ago
Kognitiv Inc.
As a Workday Support Specialist, you will provide expert transactional support and guidance for clients, manage incidents and service requests, and assist in system enhancements. You will also ensure tasks are executed quickly and accurately to meet strict service level agreements.
Support Escalation Engineer - Remote, USA
TeamViewer Germany GmbH
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Full Time
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16 Weeks Ago
TeamViewer Germany GmbH
As an Escalation Engineer, you will provide excellent customer and technical service to TeamViewer customers and partners. You will troubleshoot and resolve incidents related to TeamViewer software and services while ensuring effective communication throughout the incident lifecycle.
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