Warehouse Operations Support Specialist

This is a remote position.

At Oximio, we help accelerate clinical research by delivering reliable clinical trial logistics solutions across the globe.

We are looking for a Warehouse Operations Support Specialist to support our global warehouse operations and help ensure that warehouse processes, systems and procedures operate efficiently and consistently.

Reporting to the Logistics and Supply Chain Expert, you will:

• Support warehouse teams globally with operational and system-related questions.
  
• Help resolve complex and non-standard warehouse situations.
  
• Work with ERP/WMS systems to investigate and correct operational issues.
  
• Identify the root causes of recurring errors and develop solutions to prevent them.
  
• Maintain and update warehouse SOPs, manuals, procedures and training materials.
  
• Support the implementation of new warehouse processes and procedures.
  
• Participate in ERP/WMS testing, user acceptance testing and system implementation activities.
  
• Act as a key user and subject matter expert for warehouse systems.
  
• Train and support warehouse users when required.
  
• Work with Quality and other departments on QMS, CAPA and warehouse process-related activities.
  
• Identify opportunities to improve warehouse processes and ERP/WMS functionality.
  
• Support the onboarding of new locations and the standardisation of global warehouse processes.
  

Requirements

Benefits