Provide professional support to Chinese-speaking clients via chat, email, and phone during UK and Canada coverage hours. Assist clients with account opening, funding, and navigating trading platforms like MT4 and MT5.
Remote Support Specialist Jobs (5,746)
Search = support
Multilingual Customer Support – Relocation to Greece (m/f/d)
Hartmann Recruitment
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Full Time
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6 Weeks Ago
Hartmann Recruitment
Handle customer inquiries via phone, email, and chat regarding products, services, and orders. Maintain customer records and ensure a professional, solution-oriented customer experience.
Deliver high-tier customer service by guiding users through compliance, resolving account issues, and preventing fraud. Manage high-impact support tickets and collaborate across departments to improve service excellence and operational security.
The role focuses on ensuring the stability and enhancement of the Mosaic planning tool and supporting core financial processes like month-end closing and forecasting. It serves as the primary technical and functional point of contact for end-users while collaborating with IT and data scientists for system testing.
Sales Services Advisor – Managed Services (AMS & Premium Support)
Blue Yonder
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Full Time
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6 Weeks Ago
Blue Yonder
Drive bookings for CX Subscription Services, specifically Enhanced Support and Application Managed Services, across an installed base and new customers. Lead solution design, pricing, and contract negotiations while partnering with account teams to execute territory plans.
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Care Managers contact insurance companies to perform benefit investigations, verify eligibility, and manage prior authorizations or appeals. They also communicate with patients and providers to facilitate enrollment in assistance programs and support treatment adherence.
The specialist will lead live video onboarding calls to set up new customers and provide ongoing support via chat and email. They will also collaborate with internal teams to improve workflows and provide product feedback based on customer needs.
Remote L2/L3 Production Support engineer
NTT DATA Services
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Full Time
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6 Weeks Ago
NTT DATA Services
Provide L2/L3 production support for global clients using a consultative approach. Manage system platforms, job scheduling, and DevOps dependencies to ensure stable application performance.
Provide technical support and engineering for Java-based applications within a global professional services environment. Collaborate with international teams to drive digital transformation and high-performance business solutions for clients.
Serve as the primary point of contact for patients and providers to facilitate access to therapy and navigate barriers to treatment. Provide educational resources and maintain meticulous documentation of the patient journey within the operating platform.
Serve as the primary point of contact for patients and providers to facilitate access to therapy and navigate the patient journey. Provide educational resources and coordinate with specialty pharmacies to ensure timely treatment initiation and maintenance.
Serve as the primary point of contact for patients and providers to facilitate access to therapy and navigate barriers to treatment. Provide educational resources and maintain meticulous documentation of the patient journey within the operating platform.
Serve as the primary point of contact for patients and providers to facilitate access to therapy and navigate the patient journey. Provide educational resources and coordinate with specialty pharmacies to ensure timely treatment initiation.
Serve as the primary point of contact for patients and providers to navigate the treatment journey from enrollment through prescription. Coordinate with specialty pharmacies and internal teams to remove barriers to therapy and ensure treatment continuity.
Serve as the primary point of contact for patients and providers to facilitate access to therapy and navigate barriers to treatment. Provide educational resources and maintain meticulous documentation of the patient journey within the operating platform.
Serve as the first line of support for clinicians and admins via Zendesk to troubleshoot issues and escalate bugs to engineering. Translate user feedback into actionable insights to improve product usability and collaborate with Customer Success for a proactive experience.
Provide premier technical support to commercial drone customers by troubleshooting software, hardware, and cloud issues. Act as the Voice of Customer to inform product improvements and develop support processes to enhance the user experience.
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BCT Partners - Head Start Program Support Specialist
BCT Partners, LLC
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Full Time
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6 Weeks Ago
BCT Partners, LLC
Manage and oversee discretionary grants for the Office of Head Start, including application review, award processing, and program monitoring. Provide regulatory guidance to recipients and conduct site visits to ensure compliance and improve school readiness outcomes.
The specialist manages multiple live chats and emails to guide clients through trading questions and technical challenges. They collaborate with Tech, Tax, and Risk teams to provide accurate product and account information.
Deliver high-tier customer service by guiding users through compliance, resolving account issues, and preventing fraud. Manage high-impact support tickets and collaborate across departments to improve processes and ensure secure operations.
Serve as a subject matter expert for Pinterest APIs to build scalable partner solutions and lead complex engineering projects end-to-end. Manage technical relationships with Tier 1 partners and develop AI-driven automations to scale support operations.
Support and Services Operations Manager
Temporal Technologies
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Full Time
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6 Weeks Ago
Temporal Technologies
Build and optimize scalable support processes, systems, and analytics to empower the Support organization and improve customer experiences for Temporal Cloud. This includes managing the migration to Pylon, integrating GTM systems, and developing performance models for post-sales operations.
Provide administrative and operational support to Financial Consultants by managing client appointments and processing account transactions. Responsible for resolving customer account issues and creating educational materials for retail branch banking teams.
Serve as the primary point of contact for nurses and hospital leaders to resolve platform issues via phone, email, and text. Collaborate with Product and Engineering teams to translate user feedback into actionable platform improvements.
Provide high-quality technical support via ticketing systems and remote sessions while maintaining scalable self-service resources. Optimize the AI Support Agent's performance by auditing knowledge gaps and refining content to improve resolution capabilities.
Provide high-level technical support for MongoDB customers to resolve complex deployment and business issues. Contribute to the MongoDB support organization through content creation, blogging, and influencing product strategy.
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The role involves gathering and documenting EDD requirements and supporting User Acceptance Testing prior to release. The lead will collaborate with technical contacts and clients to ensure LIMS system requirements are met across the USA.
Operations Technical Support Specialist-1
Altium Packaging
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Full Time
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6 Weeks Ago
Altium Packaging
Act as a first responder for critical operational events to stabilize and restore production across U.S. and Canada manufacturing plants. Lead technical execution, root cause analysis, and capability building for blow molding and bottle processing equipment.
Operations Technical Support Specialist-2
Altium Packaging
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Full Time
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6 Weeks Ago
Altium Packaging
Act as a first responder for critical operational events to stabilize and restore production across U.S. and Canada manufacturing plants. Lead technical execution, root cause analysis, and capability building for blow molding and downstream equipment.
Operations Technical Support Specialist-3
Altium Packaging
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Full Time
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6 Weeks Ago
Altium Packaging
Serve as a first responder for critical operational events to stabilize and restore production across U.S. and Canada manufacturing plants. Lead technical execution, root cause analysis, and capability building for blow molding and downstream equipment.
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