The HubSpot CRM Administrator will maintain, improve, and evolve the company's HubSpot environment by refining processes and implementing new features. They will also be responsible for ensuring data accuracy, troubleshooting system issues, and collaborating with stakeholders to provide effective solutions.
The representative will proactively contact patients to schedule preventative and follow-up healthcare appointments while educating them on the importance of routine care. They are responsible for meeting productivity and conversion goals while accurately documenting interactions and maintaining HIPAA compliance.
The role involves handling inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. You will be responsible for maintaining accurate documentation and ensuring full compliance with FDCPA regulations while meeting performance targets.
Respond to customer inquiries via phone and email regarding orders, subscriptions, and account management for e-commerce and telehealth services. Maintain accurate documentation and escalate complex issues while meeting quality and productivity goals.
Record high-quality first-person videos of daily activities using an iPhone and headset to train AI systems. Upload these recordings through a project platform while adhering to specific quality standards and deadlines.
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Provide high-quality customer support for US-based operations through inbound and outbound interactions. Handle various support functions including technical, billing, and administrative tasks in a fast-paced remote environment.
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit instructions, and maintaining accurate patient records.
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Maintain accurate documentation of all interactions while ensuring full compliance with FDCPA regulations.
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Provide customer support for US-based operations through inbound and outbound interactions. Handle various support areas including technical, billing, and administrative tasks in a fast-paced remote environment.
