EV Technical Support Specialist
Provide first-level technical support for electric vehicle charging products via phone, chat, and email. Document customer interactions, troubleshoot technical issues, and ensure timely resolution of inquiries.
Resolv.Global
Remote Job Openings at Resolv.Global (31)
Healthcare Customer Service Representative
The Customer Service Representative will handle inbound calls from health plan members to provide support regarding transportation services and other programs. Responsibilities include maintaining accurate data records, adhering to HIPAA compliance, and delivering an empathetic, professional customer experience.
Junior AI/ML Engineer
You will develop and maintain AI agents and retrieval-augmented generation pipelines to handle customer conversations via voice and chat. Additionally, you will collaborate with cross-functional teams to integrate these systems with CRMs and databases while ensuring production-ready quality through testing and monitoring.
Full-Stack Engineer (Mid-Level)
The engineer will design, build, and maintain production applications on Microsoft Azure, transitioning prototypes into secure and scalable systems. They will collaborate with cross-functional teams to integrate AI services, manage infrastructure as code, and ensure system reliability through observability and testing.
Remote Customer Support Specialist | Maintenance & Housing Support
The specialist will handle customer inquiries regarding maintenance requests, housing locator services, and general support. They are responsible for documenting interactions, routing requests, and maintaining accurate records while providing professional assistance.
Project Manager
The Project Manager will oversee the day-to-day delivery of BPO projects while building strong relationships with clients to ensure expectations are met. They will monitor operational KPIs, manage escalations, and collaborate with internal teams to drive performance and process improvements.
Remote Customer Support Representative | Women's Health Products
Handle inbound customer service calls and emails from consumers and medical office representatives regarding women's health products. Maintain professional communication, protect customer privacy, and ensure consistent attendance throughout the assigned schedule.
Seasonal Customer Service Brand Specialist
Provide professional customer support via phone, email, and chat while assisting with orders, product inquiries, and account updates. Document all interactions accurately in company systems and escalate complex issues to internal teams as needed.
Partner Support Specialist
Onboard and train clients, serve as their trusted point of contact, monitor adoption, and resolve workflow, platform, and process issues through to completion. Coordinate with Sales, Operations, Product, and Engineering, communicate client feedback, improve support processes, and identify renewal and growth opportunities.
Bilingual Patient Services Representative
The role involves managing inbound and outbound patient communications, including scheduling appointments and handling general nonclinical inquiries. You will also support insurance verification, prior authorization workflows, and document all patient interactions accurately within the system.
Partner Support Specialist
The Partner Support Specialist will manage client onboarding, training, and ongoing support while troubleshooting technical issues. They will act as a primary point of contact, ensuring client adoption and facilitating communication between internal teams and the client.
Partner Support Specialist | WFH SA
The Partner Support Specialist will onboard new clients, conduct training sessions, and serve as a primary point of contact for ongoing support. They are responsible for troubleshooting technical issues, managing client expectations, and identifying opportunities for account expansion.
Business Development Manager, Medical Communications
The Business Development Manager will identify and acquire new pharmaceutical and biotechnology clients for specialized medical communications services. They are responsible for managing the full sales cycle, from prospecting and discovery to proposal development and contract closing.
Seasonal Customer Care Representative
Provide professional customer support across multiple channels including phone, email, chat, and social media. Accurately manage customer inquiries regarding orders, billing, and returns while maintaining detailed interaction records.
Remote Bilingual Customer Service Representative | Mexico
Provide customer support for US-based operations by handling inbound and outbound interactions. Maintain professional communication standards while working efficiently across multiple systems in a remote environment.
Remote Bilingual Patient Support Agent
The agent will serve as the primary point of contact for patients, managing appointments and providing guidance throughout their care journey. Responsibilities include handling inquiries across multiple communication channels and maintaining accurate patient records.
Seasonal Customer Care Representative
Provide professional customer support across multiple channels including phone, email, and chat to resolve order, billing, and product inquiries. Maintain accurate records of interactions and collaborate with the team to ensure operational efficiency and customer satisfaction.
Bilingual Patient Services Representative
The role involves managing inbound and outbound patient communications, including scheduling appointments and handling general nonclinical inquiries. You will also support insurance verification, prior-authorization workflows, and document all patient interactions accurately within the system.
Client Intake Specialist
The Client Intake Specialist handles inbound and outbound calls to guide clients through the intake process and schedule consultations. They are responsible for accurately documenting interactions in the CRM while maintaining empathy and professionalism during sensitive conversations.
Team Lead | Healthcare Customer Experience
Lead, coach, and motivate a team of customer experience representatives while ensuring productivity and quality standards are met. Manage day-to-day performance, handle customer escalations, and maintain a strong customer-focused culture within a remote environment.
Veterinary Client Support Representative
The representative will handle inbound and outbound calls to assist pet owners and veterinary clinics with appointment scheduling and general inquiries. They are also responsible for accurately documenting interactions in CRM systems and maintaining a professional, compassionate tone.
Remote Patient Scheduling Specialist
You will serve as the primary point of contact for patients, managing inbound and outbound calls to schedule, reschedule, and confirm medical imaging appointments. Additionally, you will be responsible for verifying patient information, documenting interactions in multiple systems, and ensuring a compassionate, efficient experience.
Outbound Patient Scheduling Representative
The representative will proactively contact patients to schedule preventative and follow-up healthcare appointments while educating them on routine care. They are responsible for meeting daily call volume targets and accurately documenting all interactions in the CRM system.
Remote Patient Scheduling Specialist
You will serve as the first point of contact for patients, managing inbound and outbound calls to schedule, reschedule, and confirm medical imaging appointments. Additionally, you will be responsible for verifying patient information and documenting interactions accurately across multiple systems.
Bilingual Customer Service Representative | Mexico WFH
The representative will provide prompt, courteous support to health plan members by answering inbound calls and assisting with transportation services. They are responsible for maintaining accurate data, adhering to HIPAA compliance, and meeting performance quality expectations.
Business Development Associate / Manager - Medical Communications & Life Sciences
Generate and develop new business opportunities across pharmaceutical, biotech, and medtech sectors through targeted outreach and strategic account planning. Build and maintain relationships with senior stakeholders while representing the organization at industry conferences and scientific meetings.
Remote Bilingual Patient Support Agent
The agent will serve as the primary point of contact for patients, managing appointments and providing guidance throughout their care journey. Responsibilities include handling inbound and outbound communications across multiple channels and maintaining accurate patient records.
Team Lead | Healthcare Customer Experience
Lead, coach, and motivate a team of customer experience representatives while monitoring day-to-day performance and quality metrics. Support agents with customer escalations and ensure adherence to operational standards in a fully remote environment.
Customer Experience Trainer | Healthcare BPO
Deliver engaging virtual training sessions to new customer experience representatives while monitoring learner progress and identifying knowledge gaps. Collaborate with leadership to ensure learner readiness and maintain accurate training records throughout the onboarding process.
Seasonal Customer Care Representative
Provide professional customer support across multiple channels including phone, email, and chat to resolve inquiries regarding orders, billing, and products. Maintain accurate records of interactions and collaborate with the team to ensure operational efficiency.
Remote Customer Service Representative | Bilingual | Mexico
Provide customer support for US-based operations through inbound and outbound interactions. Handle various support areas including technical, billing, and administrative tasks in a fast-paced remote environment.