Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit instructions, and maintaining accurate patient records.
Resolv.Global
28 Remote Job Openings at Resolv.Global
Remote Technical Support Agent | Smart Home Technology
Resolv.Global
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Full Time
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a day ago
Resolv.Global
Provide technical support to residents via inbound calls and emails to resolve smart home device issues. Troubleshoot connectivity and setup problems while accurately logging all interactions in CRM software.
Bilingual Customer Support Representative (German & English)
Resolv.Global
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Full Time
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6 days ago
Resolv.Global
Provide professional customer assistance via voice, chat, email, and ticket-based channels. Handle account management, resolve customer issues, and document all interactions accurately.
Manage full-cycle recruitment across multiple accounts, including sourcing, screening, and interviewing candidates in English and Spanish. Maintain talent pipelines and collaborate with leadership to meet hiring goals and performance metrics.
Remote Veterinary Client Support Representative
Resolv.Global
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Full Time
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7 days ago
Resolv.Global
Handle inbound and outbound calls to assist pet owners with appointment scheduling and general inquiries for veterinary clinics. Document all interactions in CRM systems while maintaining a professional and compassionate tone.
Design and implement scalable AI-driven workflows and automation systems to improve operational efficiency across internal and client environments. Collaborate with leadership to develop AI strategies and integrate various APIs, CRMs, and operational tools.
Bilingual Customer Support Specialist (English/French-Canadian)
Resolv.Global
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Full Time
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11 days ago
Resolv.Global
Handle inbound customer inquiries via phone, email, and chat regarding warranty claims and general product assistance. Document interactions accurately and collaborate with internal teams to ensure high service quality.
Lead and coach a remote team of Tier 1 Technical Support Agents to ensure high-quality customer service and operational efficiency. Monitor performance metrics, handle escalated technical issues, and drive continuous improvement in support processes.
Serve as the first point of contact for technical inquiries, troubleshooting basic issues and documenting interactions. Escalate complex problems to higher-level teams while maintaining productivity and service standards.
Bilingual Customer Support Representative (English/Spanish)
Resolv.Global
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Full Time
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13 days ago
Resolv.Global
Provide professional bilingual support via phone and email for e-commerce and telehealth customers. Handle order inquiries, subscription management, and account assistance while maintaining accurate documentation.
Bilingual Customer Operations Support Representative (English/Spanish)
Resolv.Global
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Full Time
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13 days ago
Resolv.Global
Manage and respond to support tickets while assisting with order tracking and operational inquiries for business clients and providers. Coordinate with internal teams to resolve escalated concerns and identify recurring system issues for improvement.
Sales & Operations Coordinator (Remote | Colombia)
Resolv.Global
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Full Time
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14 days ago
Resolv.Global
The role involves managing inbound and outbound customer communications, including cold calling and lead follow-up. Additionally, the coordinator handles operational tasks such as inventory tracking, invoicing, and updating customer records.
The role involves analyzing operational workflows to identify inefficiencies and designing AI-powered solutions to improve productivity and reduce costs. The architect will collaborate with clients and internal teams to develop business cases and implementation roadmaps for AI adoption.
Collections Specialist (Bilingual English/Spanish) | Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Collections Specialist (Bilingual English/Spanish) | Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Collections Specialist (Bilingual English/Spanish) | Remote (Mexico)
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Maintain accurate documentation of all interactions while ensuring full compliance with FDCPA regulations.
Sales & Operations Coordinator (Remote | Colombia)
Resolv.Global
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Full Time
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a month ago
Resolv.Global
The role involves managing inbound and outbound customer communications, handling invoicing, and supporting daily operational coordination. It also includes assisting with sales outreach, updating operational systems, and maintaining accurate records.
Remote Bilingual Patient Support Agent | Mexico
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Seasonal Remote Customer Support Representative (English-Speaking) | Mexico
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Provide multi-channel customer support via phone, chat, email, and SMS for an eCommerce team. Handle purchase-related inquiries, order support, and document all customer interactions accurately.
Bilingual Customer Care Respresentatives | Mexico - Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Provide professional customer support across phone, email, chat, and social media channels. Resolve inquiries regarding orders, billing, and product information while maintaining accurate customer records.
Bilingual Inbound Sales Respresentative | Mexico - Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Provide professional customer support across phone, email, chat, and social channels to resolve inquiries regarding orders, billing, and product information. Maintain accurate customer records and identify opportunities to improve satisfaction and support sales initiatives.
Bilingual Patient Services Representative | Mexico - Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Provide professional customer support across phone, email, chat, and social channels to resolve inquiries regarding orders, billing, and product information. Maintain accurate customer records and collaborate with team members to improve overall customer satisfaction.
Seasonal Inbound Sales Representatives | Mexico - Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Handle inbound sales and customer service calls to guide prospective learners through the enrollment process. Provide detailed program information and assist with payment collection to help students reach their academic goals.
Inbound Sales Representative | Mexico - Remote
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Handle inbound calls from prospective learners to provide program information and guide them through the enrollment process. Deliver a positive customer experience and collect payments when necessary.
Provide exceptional customer support via phone, email, chat, and social media to handle order inquiries and billing concerns. Maintain accurate customer records and collaborate with team members to improve overall customer satisfaction.
Remote Customer Service Representative | Bilingual | Mexico
Resolv.Global
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Full Time
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a month ago
Resolv.Global
Provide customer support for US-based operations through inbound and outbound interactions. Handle various support areas including technical, billing, and administrative tasks in a fast-paced remote environment.
The Inbound Sales Representative will handle incoming calls from prospective learners to guide them through program enrollment and payment collection. They are responsible for providing program information and delivering a positive, engaging customer experience.
Tier 1 Inbound Sales Representative WFH MEXICO
Resolv.Global
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Full Time
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2 months ago
Resolv.Global
The representative will handle inbound sales and customer service calls to assist prospective learners with program information and enrollment. They are also responsible for guiding callers through the enrollment process and collecting payments when necessary.
