Remote Junior Support Jobs
2,217 Junior Support jobs available for remote work from home. Apply for positions such as Technical Support Specialist , Manager, Data Aggregation & Distribution L2 Support, Field Customer Service Technician- REMOTE Rockford, Illinois and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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You will provide high-quality technical support across multiple channels and troubleshoot complex issues involving APIs, integrations, and automations. Additionally, you will act as the primary technical contact for the APAC region, advocating for customer needs and contributing to internal documentation.
Lead and develop a team of 14 L2 data support specialists, overseeing issue triage, escalation, resolution, and service-level performance across data platforms. Collaborate with technical and business stakeholders to improve pipeline reliability, support processes, documentation, and compliance with quality and data governance requirements.
Perform startup, commissioning, service, and preventive maintenance on power distribution equipment at customer sites. Provide emergency response for critical incidents and maintain detailed service records.
Analyze customer interactions, feedback, surveys, and operational data to identify trends, pain points, contact drivers, risks, and root causes across the customer journey. Develop reports and actionable recommendations, and collaborate with business partners to improve customer experience, operational performance, and business outcomes.
Handle inbound calls, chats, and assigned tasks from insurance clients and agents, answering policy, coverage, billing, and payment questions and processing policy changes, endorsements, cancellations, and documentation requests. Maintain accurate, timely service while meeting performance standards, complying with procedures and regulations, and collaborating with teammates to improve workflows and the client experience.
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Manage assigned customer service contracts and relationships, ensuring service delivery meets contractual scope and service-level agreements while resolving customer concerns and coordinating subcontractors and vendors. Oversee renewals, contract changes, reporting, service improvements, customer support plans, and revenue growth and forecasting.
You will analyze business and system requirements while designing integration solutions for the contact center ecosystem. Additionally, you will coordinate end-to-end integrations with partners and act as the primary point of contact for IT teams.
Assist individuals by providing information and support regarding benefits. Deliver accurate, consistent information and quality customer service.
The role involves preparing detailed construction take-offs, Bills of Quantities, and tender programmes to support estimating activities. You will also manage subcontractor enquiry packages and perform detailed cost comparisons to assist the estimating team.
The Customer Experience Lead manages day-to-day service operations for strategic and hospitality accounts, including installation coordination and issue resolution. They serve as the primary point of contact for customers and internal partners while maintaining accurate documentation in Salesforce.
The specialist handles complex customer cases, payment disputes, and operational activities beyond the scope of frontline support. They are responsible for maintaining accurate records, executing approved procedures, and coordinating with cross-functional teams to ensure case resolution.
The Client Services Coordinator supports the House Account Team by managing the site selection process, including creating RFPs, summarizing proposals, and tracking data in Salesforce. They also ensure a seamless client experience by coordinating site inspections, negotiating contracts, and maintaining professional communication with suppliers.
The Onboarding Specialist II manages a portfolio of customer implementation projects, serving as the primary point of contact to ensure a smooth transition and early platform adoption. They collaborate with cross-functional teams to drive value realization, maintain accurate records, and identify opportunities to improve onboarding workflows.
The Call Center Agent manages high-volume inbound and outbound patient calls while ensuring accurate scheduling and clinical data entry in the EMR system. They act as the primary contact for provider correspondence and assist with insurance verification, authorizations, and patient inquiries.
You will manage inbound support queues across multiple channels and build a comprehensive customer-facing knowledge base. Additionally, you will act as a customer advocate by gathering feedback and collaborating with cross-functional teams to improve product scalability.
The Support Coordinator serves as the primary inbound contact for patients, caregivers, and providers to facilitate access to prescribed therapies. They manage program eligibility, coordinate resources, and maintain accurate records while ensuring high-quality customer service and adherence to program guidelines.
The representative will manage inbound and outbound calls to assist customers through the data recovery process. They will also collaborate with data recovery engineers to communicate findings and pricing information to clients.
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The Provider Support Coordinator acts as the primary point of contact for the provider network, managing inquiries, technical issues, and caseload support. They are responsible for tracking all open items to resolution and proactively building relationships to ensure providers feel supported.
The Clinical Service Desk Agent I provides remote troubleshooting and support for EHR applications and clinical workflows for physicians and clinicians. They are responsible for documenting issues in an ITSM system and escalating complex problems to ensure high-quality patient care support.
The agent is responsible for handling customer inquiries via phone, email, and chat while providing professional advice on home and auto insurance products. They will manage policy renewals, perform cross-selling and upselling, and ensure high-quality service to maintain customer loyalty.
The Client Service Engineer II serves as a primary point of contact for technical support, diagnosing and resolving issues related to Windows, Active Directory, and network environments. They are responsible for documenting service requests, escalating complex issues, and participating in a 24x7 rotational on-call schedule.
The Coordinator II serves as the primary point of contact for pharmaceutical companies and research organizations to facilitate IRB review processes. They are responsible for conducting administrative reviews of protocol submissions and ensuring accurate, timely communication with clients.
The technician is responsible for commissioning, installing, and performing major and minor repairs on power generation equipment across the national fleet. They will troubleshoot complex mechanical and electrical systems while coordinating with internal teams and OEMs to ensure equipment reliability.
Provide first-level technical support for hardware, software, and network connectivity issues for a remote workforce. Document all resolutions and escalations in the ticketing system while ensuring information security compliance.
Leads the preparation and completion of complex medical writing deliverables such as clinical study reports, protocols, and regulatory submissions. Coordinates cross-functional reviews and ensures all documentation adheres to regulatory standards and client requirements.
The role involves providing regional supervision and support to AmeriCorps fellows and host partners while managing critical operational and financial processes. Responsibilities include timecard administration, financial reporting, compliance tracking, and facilitating professional development for program participants.
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The Technical Support Analyst serves as a key customer contact for troubleshooting complex IBM i technical issues and ensuring operational success. They are responsible for diagnosing system problems, configuring test environments, and collaborating with cross-functional teams to provide accurate resolutions.
The Senior Manager will lead and develop the support organization while scaling operations across multiple telehealth brands. They are responsible for optimizing workflows, implementing quality standards, and leveraging technology to improve service capacity and client experience.
You will serve as a subject matter expert for Twilio's Programmable Messaging API, troubleshooting technical issues and guiding customers through application development. Additionally, you will collaborate with internal teams to report bugs and improve processes while maintaining high-quality customer service.
The Senior Representative will support Multifamily accounts by managing trade customer inquiries regarding order confirmation, product returns, and service. The role also involves driving process alignment, fostering a culture of continuous improvement, and collaborating cross-functionally to ensure operational efficiency.
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