Remote Junior Support Jobs
2,226 Junior Support jobs available for remote work from home. Apply for positions such as Customer Engagement Manager Dermatology (m/f/d) Dortmund, Münster, Oldenburg, Customer Engagement Manager Dermatology (m/f/d) Frankfurt am Main, Gießen, Mainz, Lead Service Desk Analyst - (Remote) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Engagement Manager is responsible for positioning and driving the adoption of new dermatology therapies within specialized hospital centers and office-based practices. They will build and maintain long-term relationships with multidisciplinary care teams to optimize patient pathways and ensure effective product communication.
The Customer Engagement Manager is responsible for the successful positioning and adoption of HS therapy within specialized centers and regional networks. They will manage stakeholder relationships, execute territory strategies, and facilitate scientific exchange to improve patient care pathways.
The Lead Service Desk Analyst serves as a senior technical escalation resource and working lead for the escalation queue. They provide technical direction to the team, monitor queue health, and ensure consistent service delivery standards.
The Production Support Analyst will support live software systems for global clients, including managing changes and ensuring compliance with policies. Responsibilities include investigating issues, performing basic Windows and SQL Server administration, and maintaining connections with internal stakeholders.
The Customer Support Specialist will manage a portfolio of clients by providing timely technical support, troubleshooting issues, and guiding users through software features. They will also collaborate with internal teams to document solutions, share findings, and contribute to process improvements.
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The specialist will manage the intake, tracking, and resolution of supplemental benefit vendor escalations to ensure timely member support. They will also analyze operational trends and coordinate across internal departments to improve vendor performance and member experience.
The agent will handle customer inquiries via multiple channels regarding vehicle services, electromobility, and technical issues. They are also responsible for resolving complaints, updating internal databases, and assisting in the training of new team members.
The Customer Service Agent will support customers through chat, email, and phone by resolving day-to-day issues and managing subscriptions. They will also proactively engage with customers to ensure success and handle retention efforts for those considering cancellation.
You will act as a functional and technical expert, managing user tickets and investigating incidents related to accounting and platform functionality. You will also collaborate with product and development teams to ensure rapid resolution of issues and contribute to continuous product improvement.
You will perform rigorous quality control checks on financial reports and provide daily operational support for RIA activities. Additionally, you will maintain recurring operational reports and proactively identify opportunities for process improvement and automation.
The Senior IT Support Specialist will manage end-to-end technical support, IT asset lifecycle, and service delivery for end users. This role involves troubleshooting hardware and software issues, maintaining accurate asset records, and ensuring compliance with security policies.
The Support Coordinator serves as a primary point of contact for patients, caregivers, and providers to facilitate access to prescribed therapies and program resources. They manage inbound inquiries, coordinate reimbursement processes, and maintain accurate records while acting as a brand advocate for the manufacturer's support program.
The representative is responsible for researching and resolving telephone inquiries from members and patients regarding eligibility, benefits, and claims. They also handle patient services such as billing updates, payment plans, and scheduling.
The Customer Support Specialist will provide 24/7 support to independent truckers by troubleshooting issues and managing high-volume inquiries. They are expected to maintain a customer-obsessed approach while utilizing tools like Zendesk to ensure efficient and empathetic service.
You will act as the primary bridge between the company and its users, handling sales inquiries, technical support, and billing-related tasks. You are responsible for assisting users with the WP E-Signature plugin and ensuring high-quality customer engagement.
The technician will support the commissioning, integration, and ongoing operational stability of complex AMR solutions at customer sites. Responsibilities include hands-on troubleshooting, system validation, preventative maintenance, and providing training to customer personnel.
The Support Manager is responsible for the performance management, development, and operational oversight of hourly support agents. They also handle Level 3 escalations and ensure team goals align with the company's strategic direction.
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The Call Center Agent manages high-volume inbound and outbound patient calls while coordinating scheduling and insurance verification. They are responsible for maintaining accurate patient data in the EMR system and providing administrative support to clinical providers.
The Sr. Analyst will resolve escalated IT service tickets, manage complex infrastructure projects, and provide mentorship to team members. They are also responsible for implementing cloud and on-premise environments while ensuring high-quality client support and system security.
The representative will manage member inquiries regarding healthcare plans, billing, and services while maintaining high quality and compliance standards. They are responsible for documenting interactions, resolving issues, and coordinating with medical personnel to ensure member satisfaction.
The Associate Manager provides advanced technical support and oversees the resolution of complex incidents for Duck Creek software applications. They are responsible for monitoring system performance, leading root cause analysis, and coordinating with cross-functional teams to ensure operational stability.
The Customer Support Specialist will serve as the front line for incoming support tickets, managing their own queue and troubleshooting technical issues on the platform. They will collaborate with internal teams including Engineering, Product, and Customer Success to resolve bugs, share feedback, and ensure high-quality customer experiences.
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
The Mortgage Advocate is responsible for resolving and responding to escalated or complex customer complaints from various channels including regulators and executives. They will also assist in remediation efforts to prevent repeat complaints and maintain accurate records for documentation.
The Client Services Associate supports client implementations by managing data loads, quality assurance, and contract mapping within the healthcare platform. They also partner with account management teams to identify upsell opportunities and provide ongoing training and support to clients.
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
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Provide professional customer support by phone and potentially through chat, email, or SMS, resolving inquiries accurately and empathetically. Use multiple systems to document interactions, follow client protocols, protect customer data, and contribute to a positive remote team environment.
Provide professional customer support by phone and potentially through chat, email, or SMS, resolving inquiries accurately and empathetically. Use multiple systems to document interactions in real time, follow client protocols, and uphold data privacy and compliance standards.
Provide professional customer support by phone and potentially through chat, email, or SMS, resolving inquiries accurately and empathetically. Use multiple systems to document interactions in real time, follow client protocols, and uphold data privacy and compliance standards.
Provide professional customer support by phone and potentially through chat, email, or SMS, resolving inquiries accurately and empathetically. Document interactions in real time, follow client protocols, protect customer data, and contribute to a positive remote team environment.
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