Remote Customer Success Jobs
Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
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Coordinate travel details and provide end-to-end support for clients throughout their vacation planning and booking process. Research destinations and manage itineraries to ensure a high-quality travel experience.
Act as a trusted partner for strategic enterprise customers to guide them through onboarding, adoption, and expansion. Influence the product roadmap by surfacing customer insights and delivering executive-level business reviews to ensure long-term success.
Manage the post-sales relationship for enterprise accounts, guiding customers from onboarding to full-scale AI deployment. Drive platform adoption, retention, and expansion while acting as the voice of the customer for internal product teams.
Serve as the strategic business partner for high-value financial services customers to drive measurable value and long-term account health. Lead executive engagement, success planning, and coordinate with technical teams to ensure business outcomes are met.
The Customer Success Architect serves as the post-sales leader for large customers, providing strategic and technical guidance to maximize the value of the Chronosphere observability platform. They are responsible for building executive relationships, executing account plans, and driving platform adoption to ensure measurable business outcomes.
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Manage a portfolio of B2B SaaS customers end-to-end from onboarding through renewal and growth. Connect product adoption to business value and act as a trusted advisor to scale customer use cases.
Act as a trusted advisor to strategic customers to design, deploy, and optimize LanceDB in production environments. Bridge the gap between customers and internal product teams to drive feature requests and improve the overall developer experience.
Manage a strategic book of enterprise customers to drive product adoption, customer health, and long-term value. Partner with cross-functional teams to align communication and iterate on playbooks for the evolving strategic customer segment.
Manage a dedicated book of customers to drive revenue growth through upselling, cross-selling, and contract renewals. Collaborate with Business Development Representatives to identify expansion opportunities and maximize customer value within the Google Cloud Solution line.
The role focuses on ensuring academic institutions successfully implement and adopt digital learning platforms through onboarding and training. You will act as a trusted partner to drive platform engagement and improve learning outcomes using data insights.
The role focuses on ensuring academic institutions successfully implement and adopt digital learning platforms through onboarding, training, and data-driven engagement. You will act as a primary point of contact for customers, managing account activation and designing learning materials aligned with curriculum objectives.
Lead operational performance and customer success to drive retention and service excellence across a property management portfolio. Manage multi-layer teams and key business metrics including churn rate, NPS, and revenue per unit.
Manage the full customer lifecycle for enterprise and OEM/Channel partners, focusing on onboarding, adoption, and retention. Act as a technical advisor to align Qumulo's cloud data platform with customer business goals and C-level objectives.
Lead end-to-end customer onboarding and manage the long-term success and adoption of the vCluster platform for enterprise clients. Drive renewals and expansion opportunities by translating technical adoption into measurable business outcomes and ROI.
Act as a principal strategic advisor and AI Architect to design scalable security solutions for high-value global enterprise accounts. Lead the adoption of Prisma AIRS while managing executive relationships to ensure quantifiable business value and proactive risk mitigation.
The Enterprise Customer Success Manager is responsible for driving account growth, ensuring client ROI, and mitigating churn through strategic relationship management. They will lead the end-to-end renewal process and synthesize client feedback to influence the product roadmap.
Manage the full customer lifecycle for a portfolio of global strategic accounts, acting as a trusted advisor to C-level stakeholders. Orchestrate cross-functional teams to drive product adoption, ensure retention, and identify expansion opportunities through AI-powered programs.
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Manage a portfolio of large enterprise accounts to drive adoption, retention, and net revenue expansion. Partner with C-suite stakeholders to deliver measurable outcomes and collaborate with internal teams to influence the product roadmap.
Manage a portfolio of mid-market Credit Union accounts, overseeing both executive onboarding and long-term post-implementation success. Drive product adoption, deliver measurable business value through strategic reviews, and identify expansion opportunities to grow account ARR.
Manage a portfolio of enterprise SaaS customers to optimize their supply chain performance through data-driven insights. Guide customers through the entire lifecycle from onboarding to continuous optimization while collaborating with internal product teams.
As a Customer Success Consultant, you will collaborate with universities and educational institutions to implement digital platforms successfully. You will act as the primary point of contact for account management and drive engagement with the platforms to enhance learning outcomes.
Manage a portfolio of French and UK clients to drive platform adoption through onboarding and best-practice guidance. Own client retention and engagement while collaborating with Account Managers to identify expansion opportunities.
The role involves prospecting and engaging with business accounts to identify needs and provide tailored product recommendations. You will manage a sales pipeline, deliver product demonstrations, and nurture long-term relationships to drive revenue through upselling and cross-selling.
The role involves prospecting new business and managing existing accounts to drive revenue through upselling and cross-selling. Responsibilities include conducting product demonstrations, managing a sales pipeline, and nurturing long-term relationships with decision-makers.
Manage and grow small to mid-tier healthcare practices using AI-driven engagement strategies and digital tools. Focus on driving product adoption, managing renewals, and identifying growth opportunities within a scaled portfolio.
The role focuses on building and maintaining a customer-obsessed Cloud Solution Partner program by conducting business reviews and optimizing cloud utilization. The manager acts as a liaison between customers and vendors to resolve complex requests and ensure a positive post-sales relationship.
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Serve as the primary technical expert and trusted advisor to ensure customers maximize their ROI and adoption of the Cyera platform. Drive customer success through onboarding, technical troubleshooting, and the design of customized use cases aligned with business goals.
Onboard and manage customers to ensure they effectively utilize UpGuard to meet their risk management goals. Act as a customer advocate by providing strategic insights to internal product and sales teams to drive expansion and product improvement.
Manage a portfolio of Smart Factory accounts to drive platform adoption, sustained ROI, and annual recurring revenue. Act as the primary post-go-live partner, coordinating between customers and internal technical teams to ensure operational success.
Manage a portfolio of approximately 40 SMB and mid-market accounts to maximize platform adoption, ROI, and customer value. Focus on driving expansion through upselling, preventing churn, and providing field feedback to the product team.
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