Remote Customer Success Jobs
Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
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Own a portfolio of utility customers end-to-end, driving product adoption, retention, and expansion through data-driven strategies. Act as a consultant to translate customer needs into actionable workstreams across Product, Engineering, and Delivery teams.
Own and grow a portfolio of core UK and European accounts within the sports and media sectors to drive product adoption and value. Coordinate with internal teams to identify expansion opportunities and ensure long-term account health and retention.
Assist clients with travel planning, booking, and coordination across various platforms. Maintain accurate itineraries and provide professional communication via email, phone, and digital messaging.
Lead and scale enterprise account management operations by managing a portfolio of strategic accounts and leading a team of four professionals. Focus on driving customer retention, account expansion, and implementing scalable Customer Success playbooks.
Manage a portfolio of customers through their onboarding and lifecycle journey to drive satisfaction and retention. Handle customer concerns and collaborate with internal teams to improve customer outcomes and expand accounts.
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Own the post-launch relationship with enterprise customers to drive adoption, engagement, and long-term value realization. Manage the end-to-end renewal process and identify opportunities for upsells and cross-sells within the existing product footprint.
Manage a portfolio of customers through the entire lifecycle to ensure successful delivery, adoption, and retention of technology solutions. Leverage AI tools to scale executive communications, synthesize data for QBRs, and drive account expansion and renewals.
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.
Lead the onboarding process for new pharmacies by providing hands-on guidance, training, and live demonstrations of 3D printing technology. Act as a bridge between customers and internal product teams to share insights and ensure successful platform adoption.
Manage a portfolio of large accounts to drive engagement, retention, and customer satisfaction. Provide product support through office hours and training tickets while identifying process improvements to elevate the customer experience.
Provide project-based support to Polish-speaking customers by conducting virtual platform trainings and guiding them through data collection workflows. Act as a trusted point of contact for agricultural stakeholders while flagging user engagement patterns and risks to the internal team.
The Customer Success Engineer drives the adoption and consumption of GenAI applications by serving as the technical bridge between developers and the DataRobot platform. They are responsible for onboarding customers, monitoring product health, and channeling technical feedback to product teams.
The role focuses on onboarding new customers and managing support resources like FAQs and knowledge bases to ensure high satisfaction. It also involves collaborating with product teams and analyzing customer feedback to improve overall service efficiency.
Lead the strategic execution of state contracts by managing executive relationships and driving platform adoption across provider networks. Manage and mentor a team of In-State Customer Success Managers to ensure successful implementation and program health.
Act as a strategic partner to C-suite executives to drive the adoption and business impact of an AI-powered growth intelligence platform. Manage the full customer lifecycle from onboarding to expansion while ensuring Net Revenue Retention and aligning technical implementation with business goals.
Manage a portfolio of high-value Australian accounts, overseeing the entire customer lifecycle from onboarding and implementation to retention. Act as a strategic partner for C-suite executives to drive platform adoption and advocate for customer needs within the product team.
The role focuses on managing customer relationships, ensuring service delivery against SLAs, and driving account growth through renewals and expansions. It involves leading service reviews and acting as a trusted advisor to align Microsoft security solutions with customer needs.
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The role focuses on guiding construction clients through platform implementation and workflow optimization to increase efficiency and reduce errors. It involves partnering with sales to execute strategic deals and providing product expertise to ensure long-term customer adoption and growth.
Partner with enterprise customers to design and deploy conversational AI agents, focusing on technical execution and optimization. Drive revenue growth through net revenue retention and multi-product adoption across a portfolio of Japanese accounts.
Manage post-sale relationships for public sector clients, focusing on renewals, expansion, and product adoption. Act as a trusted advisor to ensure customer satisfaction and facilitate smooth solution rollouts.
Manage post-sale relationships for Federal and SLED customers to ensure renewals, adoption, and business value. Act as a trusted advisor by managing escalations, gathering product feedback, and overseeing deployment planning.
Manage a portfolio of customers to ensure high engagement, satisfaction, and platform adoption. Collaborate cross-functionally with Sales, Product, and Support teams to resolve escalations and drive customer retention.
The role focuses on owning customer relationships throughout the lifecycle to drive adoption and value of digital products in the Higher Education sector. Key duties include leading end-to-end implementations, managing key digital accounts, and utilizing data to improve customer experience across the MEA region.
The role focuses on acquiring new clients and conducting need analyses to understand hiring challenges and business pain points. It involves managing the entire client lifecycle and pipeline through a CRM to ensure smooth delivery and coordination with recruitment teams.
Manage the onboarding and daily support of sports organizations in the DACH region to ensure successful platform adoption. Collect market feedback to help the product team improve the software and support go-to-market activities.
Lead architectural reviews and performance optimizations to ensure successful customer deployments of the security analytics platform. Act as a technical advisor and the voice of the customer to drive product improvements and support the sales process.
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Manage a portfolio of customer accounts to ensure long-term satisfaction, retention, and revenue growth. Act as a trusted advisor to help clients maximize the value of EDI and eInvoicing solutions while identifying expansion opportunities.
Lead Customer Success execution for the EMEA region to ensure customer value, retention, and growth. Manage a team of Customer Success Managers while coordinating cross-functionally with Sales, Support, and Delivery.
You will serve as the primary post-sales point of contact for enterprise customers, managing the full lifecycle from technical onboarding to adoption and expansion. You will collaborate with internal teams like engineering and product to advocate for customer needs and ensure timely resolution of technical issues.
The role involves delivering on-site product training to customers and supporting the sales team with demonstrations and onboarding materials. You will also maintain training records in CRM systems and collaborate with internal teams to ensure customer success.
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