1,961 Customer Feedback jobs available for remote work from home. Apply for positions such as Customer Success Manager, Field Applications Scientist, Immunoassay Specialist, Lead Qualified Success Architect, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager owns a portfolio of accounts, guiding customers from onboarding through renewal to ensure platform adoption and value. They collaborate with Support and Product teams to advocate for customer needs and track key account health metrics.
Provide pre- and post-sales technical support and assay development for immunoassay platforms like Simple Plex Ella and Luminex. Deliver scientific seminars, conduct product demonstrations, and maintain customer relationships within the New York and Northern New Jersey territory.
The Lead Qualified Success Architect manages the implementation and adoption of the Qualified Conversational Marketing Platform for customers. This includes designing technical architectures, conducting business reviews, and collaborating with product teams to shape the roadmap.
Lead the technical sales strategy and execute proof-of-concepts to align ExtraHop's capabilities with complex customer environments. Act as a trusted advisor to drive revenue growth and influence product direction based on field intelligence.
Lead and grow the Customer Success function for Relo by managing a small team while maintaining a personal portfolio of merchant accounts. Establish scalable processes, drive customer retention, and collaborate cross-functionally to influence the product roadmap.
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The role focuses on processing customer data and preparing essential documentation for the import customs clearance of international shipments. It involves acting as a liaison between the company, customers, and government agencies to ensure regulatory compliance and efficient freight movement.
Serve as the primary point of contact for customers, ensuring their needs are met throughout their journey with AssemblyAI. Evaluate customer use cases and proactively identify opportunities to integrate voice AI into their product roadmaps.
The Senior Forward Deployed Engineer will serve as the primary point of contact for customers, ensuring their needs are met throughout their journey with AssemblyAI. They will evaluate customer use cases and proactively identify opportunities to integrate voice AI into their product roadmaps.
Serve as the technical interface between Nebius and strategic technology partners to design and develop integrated AI solutions. Responsibilities include building reference implementations, enabling partner engineering teams, and influencing the product roadmap based on partner feedback.
Own the full sales cycle for autonomous commercial mowing technology across the Southeast territory. This includes prospecting, conducting product demonstrations, and building relationships with landscape companies and municipalities to drive revenue growth.
The Onboarding Manager guides customers from contract signature through implementation and go-live to ensure fast value realization. They act as the primary point of contact, coordinating between internal teams and customer stakeholders to ensure a seamless transition to Customer Success.
Manage customer relationships and success strategies to maximize value and adoption of the LighthouseAI platform. Act as the voice of the customer to drive product enhancements and collaborate with sales for renewals and upselling.
Implement the North America Omnichannel Training & Customer Development strategy by creating and delivering training in sales, service, and clienteling. Monitor store KPIs and partner with field leadership to ensure the adoption of brand standards and the Coach Experience selling ceremony.
Provide technical and strategic guidance for customer engagements, including leading POCs and designing security solutions. Collaborate with sales and product teams to align technical solutions with customer requirements and influence product development.
Provide technical and strategic guidance for customer engagements, including designing solutions and managing POCs. Collaborate with sales and product teams to align technical solutions with customer needs and influence product development.
Lead the product marketing function to shape positioning, launches, and growth across the US, UK, and EMEA markets. Own the connective tissue between Product, Engineering, Sales, and Marketing to drive revenue and market leadership.
The Senior Technical Account Manager provides high-touch technical support and strategic guidance to ensure client success and platform optimization. They partner with internal teams to resolve complex issues, drive product adoption, and maximize the ROI of the Dayforce investment.
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The role focuses on driving revenue growth by identifying new business opportunities and managing distributor relationships in East Malaysia. Responsibilities include sales planning, market analysis, and maintaining accurate CRM records.
Manage a portfolio of trial customers to ensure they realize value from the Mazlan AI tool through onboarding and tailored guidance. Collaborate with Sales and Product teams to drive conversion and share customer feedback for product improvement.
Drive customer success and business growth for gas detection and compliance solutions within an assigned territory. Collaborate with cross-functional teams to deliver tailored technical solutions and maintain a strong sales pipeline.
Provide fast and helpful customer support via chat and email while conducting live demos to convert users into paying customers. Focus on reducing churn through proactive outreach and collaborating with product teams to improve the platform based on user feedback.
Drive business growth and customer success by executing sales strategies and managing the full sales pipeline within a designated territory. Act as the primary field representative to gather customer feedback and collaborate with product teams for technology improvements.
Provide coaching to clients on customer success strategies, onboarding, and relationship management while integrating AI tools into their workflow. Offer career guidance including resume reviews, interview preparation, and salary negotiation tailored to customer success roles.
Coach clients on technical customer support skills, issue resolution, and the application of AI tools in support workflows. Provide career guidance including resume reviews, interview preparation, and promotion strategies tailored to support roles.
Develop and implement a comprehensive annual business plan to achieve growth targets across a multi-state region in the trailer aftermarket industry. Manage relationships with dealers, distributors, and fleets while collaborating with internal operations and marketing teams to drive sales and customer satisfaction.
The role involves delivering high-quality consulting engagements and training on Verint solutions for customers in the CALA region. The goal is to drive customer adoption, satisfaction, and long-term success through virtual and in-person support.
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Establish and nurture strong relationships with customer stakeholders to drive platform adoption, retention, and expansion. Act as the internal voice of the customer to influence product improvements and collaborate with GTM, Product, and Marketing teams.
Lead the architecture, integration, and implementation of Adobe Experience Platform solutions to meet business requirements. Act as a trusted advisor to executive leadership, aligning business strategies with technical roadmaps and digital experience maturity.
Organize and service end-to-end travel arrangements for university faculty, staff, students, and athletic teams. Ensure compliance with travel regulations and university policies while managing ticketing, invoicing, and vendor negotiations.
Design and deliver critical blockchain technology solutions to help Tier 1 financial institutions scale adoption of Wallet, Nodes, and Staking infrastructure. Act as the primary technical expert to support sales cycles, conduct technical evaluations, and provide customer feedback to the product team.
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