The Account Executive is responsible for managing existing customer accounts to identify upsell opportunities and drive product adoption. They will conduct product demonstrations, negotiate agreements, and collaborate with internal teams to prioritize customer feedback and feature development.
The Implementation Consultant serves as the primary point of contact for customers during a 5-week implementation program, managing project timelines and workflows. They are responsible for troubleshooting technical issues, conducting live training sessions, and ensuring customers successfully go-live according to schedule.
Lead the design and evolution of global compensation, bonus, and long-term incentive programs to align with business performance. Manage equity design as a strategic asset while providing tools and enablement for talent acquisition, management, and leadership teams.
Manage end-to-end onboarding cohorts for Sales Development Representatives and coordinate multiple enablement projects simultaneously. Develop structured training resources and leverage data to optimize sales processes and team performance.
The Product Success Specialist manages the end-to-end post-sale journey for Virtual Agent customers, including onboarding, configuration, and optimization. They are responsible for driving product adoption, ensuring measurable ROI, and serving as the voice of the customer to internal product teams.
The Senior Site Reliability Engineer will design, build, and maintain observability systems while operating the Kubernetes-based compute platform to ensure high availability. They will also participate in on-call rotations, perform root-cause analysis, and partner with product engineering teams to review infrastructure architecture.
The Senior Partner Solutions Architect will lead the technical integration of supply chain partners into the ServiceTitan platform, managing the full lifecycle from discovery to production. This role acts as a strategic technical authority, guiding partners and internal teams to ensure scalable, secure, and efficient integration solutions.
You will design and implement automated security controls, harden multi-cloud infrastructure, and champion secure development practices across the organization. Additionally, you will manage identity and access controls, secure containerized workloads, and monitor for cloud-based threats.
Own product outcomes across multiple Marketing Pro domains, including email, SMS, and automated campaigns. Develop a strategic roadmap and partner with engineering and design to deliver high-impact marketing technology solutions.
Conduct high-value generative and evaluative research across field and consumer product areas to influence product vision and design priorities. Mentor team members and scale research capacity by coaching designers and product managers on self-service usability testing.
The Seasonal Live Services Agent will act as the primary point of contact for customers, addressing their needs through phone and email to provide home service solutions. They are responsible for booking services, managing scheduling, and maintaining high levels of customer satisfaction while meeting key performance indicators.
Lead a team of engineers to drive technical execution, architecture, and the development of AI-powered features for the Contact Center Pro platform. Foster team growth through coaching, recruitment, and the implementation of agile best practices to ensure high-quality, reliable product delivery.
You will build and lead the enterprise workforce planning capability, defining the long-term vision and operating model in partnership with Finance and HR leadership. This role involves redesigning cross-functional processes and creating data-backed models to inform headcount, capacity, and financial forecasting.
You will own the compensation experience for internal partners by building self-serve tools and infrastructure to replace manual workflows. You will also serve as the primary compensation resource for HRBPs, Finance, and TA teams while identifying opportunities to systematize recurring requests.
You will build and lead the enterprise workforce planning discipline by defining the long-term vision, roadmap, and operating model. You will also partner with Finance and HR leadership to develop headcount, demand forecasting, and scenario-planning models that drive strategic business decisions.
You will serve as the technical lead for integration and automation, defining architecture and standards across Finance, HR, and Go-to-Market systems. Additionally, you will mentor a cross-functional team and drive the company's AI and automation initiatives.
The Partner Marketing Specialist will drive industry and brand partnerships by developing co-marketing initiatives and compelling brand content. They will also collaborate cross-functionally to amplify ServiceTitan's presence and report on key performance metrics.
The Senior Manager will design and execute a comprehensive field events program to generate top-of-funnel pipeline and strengthen customer engagement. They will lead the full event lifecycle, manage budgets, and partner with sales leadership to align on target accounts and conversion goals.
The Senior Events Specialist will manage operational and logistical support for the Pantheon user conference, including sponsorship programs and expo hall strategy. They will act as the primary liaison for sponsors and vendors while ensuring the flawless execution of event experiences.
The Pipeline Programs Manager will design and implement monthly sales development programs that align with product launches and key sales initiatives. They will also collaborate with cross-functional teams to track performance metrics and drive pipeline generation through creative engagement strategies.
You will manage strategic enterprise accounts by driving product adoption, training corporate staff, and analyzing engagement data to ensure customer success. Additionally, you will act as a subject matter expert and escalation point while collaborating with product teams to enhance the customer experience.
You will own the architecture and development of the Salesforce platform with a focus on CPQ, Billing, and AI-driven solutions. You will partner with cross-functional teams to translate business problems into scalable technical solutions using Python, Azure, and Salesforce.
Lead and coach a team of Enterprise Customer Success Managers to drive retention, expansion, and measurable ROI for strategic customers. Foster a culture of excellence while collaborating cross-functionally to ensure a seamless customer journey and product adoption.
Manage the post-sales relationship for a designated list of Enterprise accounts to optimize contract renewals and expand revenue. Collaborate with internal teams such as Finance, Success, and Implementation to execute account plans and drive value for clients.
You will own the technical vision and architecture for the mobile platform, driving improvements in performance, reliability, and developer productivity. You will also mentor engineers, participate in hiring, and collaborate with cross-functional teams to scale mobile applications.
The Customer Success Manager will act as the primary point of contact for a designated list of accounts, focusing on relationship management, driving product value, and ensuring customer retention. They will proactively engage with customers to understand their goals, mitigate churn risks, and facilitate resolutions to complex issues.
The Senior Director will own the end-to-end strategy and P&L for the company's fintech money-in suite, including payments and consumer financing. They will drive commercial partnerships, oversee product roadmaps, and orchestrate cross-functional execution to maximize transaction volume and revenue.
Define and own the vision for the accounting platform, including the development of AI-powered features to improve financial workflows. Lead a team of product managers while collaborating across engineering, design, and finance to deliver scalable, high-impact product solutions.
You will design and architect end-to-end quality systems, including unit, integration, performance, and chaos testing frameworks. Additionally, you will collaborate with cross-functional teams to integrate automated tests into CI/CD pipelines and drive continuous process improvement.
Lead and grow a global SRE team to ensure 24x7 coverage and maintain 4-9's availability for mission-critical software. Oversee release management, capacity planning, and performance optimization while partnering with development teams to ensure production readiness.
The Director of Compensation will lead the design and evolution of global bonus, incentive, and equity programs to align with business performance and talent retention. They will also own the architecture of compensation tools and data to provide dynamic visibility and strategic insights for leadership and employees.
The Staff Product Manager will own the end-to-end vision, strategy, and execution for the data, reporting, and intelligence layer across the Communications & Contact Center portfolio. They will lead high-impact initiatives to build a reusable data foundation, define product contracts, and deliver AI-powered insights to improve agent and customer outcomes.
The Account Executive is responsible for selling Aspire's business applications and services to prospective landscaping customers to meet sales goals. This includes managing the sales pipeline, negotiating contracts, and maintaining accurate records in the CRM.
Lead and mentor a global team of data engineers focusing on data ingestion, quality, and cost management. Drive the technical architecture for the data platform while managing operational posture and stakeholder roadmaps.
Draft and negotiate complex SaaS sales agreements and provide legal counsel on deal structure and risk management. Collaborate with cross-functional teams to improve contract management processes and operational excellence in deal execution.
Define and own the multi-year technical vision and architecture for the iOS platform to ensure scalability and performance. Lead cross-functional alignment with executive leadership and mentor senior engineers to maintain high engineering standards.
The Senior Product Designer will create engaging and intuitive end-to-end user experiences for an Enterprise SaaS product across desktop, tablet, and mobile. They will collaborate with stakeholders and developers while mentoring junior designers and conducting user research to drive measurable product success.
Lead the Australian product roadmap and localization efforts to adapt the platform for the regional market. Collaborate with global product teams and local GTM partners to drive adoption and ensure regional compliance.
Own the reliability, performance, and scaling of production VoIP and telephony infrastructure to ensure 99.99%+ availability. Drive automation for provisioning and monitoring while managing carrier relationships and ensuring regulatory compliance.
Design, build, and maintain enterprise-class integrations and automation workflows primarily using Workato and MuleSoft. Lead the technical architecture and delivery of integrations between ServiceTitan, Workday, Salesforce, and various ERP systems.
Design and maintain the Snowflake environment and govern other data technologies like Fivetran, Databricks, and Airflow. Focus on optimizing performance, implementing security standards, and automating operational tasks using Python and SQL.
Design and evolve the semantic modeling layer to serve as the single source of truth for business metrics and logic. Lead the technical strategy for data product enablement, performance scaling, and AI-augmented engineering workflows.
