The Data Quality Analyst will work directly with customers to deconstruct and re-interpret their data for successful migration to ServiceTitan. They are responsible for managing project timelines, communicating status updates, and writing queries to correct or reformat data.
The Events Associate will execute logistical tasks for trade shows and events, including vendor interactions, booth orders, and resource allocation. They will also manage event software platforms and provide support for departmental budgeting and project tracking.
Define and own the vision for the accounting platform, building scalable and AI-powered features that meet the needs of diverse business sizes. Lead a team of product managers while collaborating across engineering, design, and finance to deliver high-impact product strategies.
Manage and develop a portfolio of high-touch enterprise customer accounts to ensure product value and company revenue. Collaborate with clients to solve complex problems while identifying opportunities for up-selling and cross-selling.
You will own the end-to-end development of full-stack features for the Exteriors vertical, spanning from technical design to shipping and iteration. You will collaborate with product managers and designers to build scalable solutions while maintaining high standards for code quality and system reliability.
The manager will lead the Post Sales Process & Automation team to design scalable solutions and improve operational efficiency across the customer journey. They are responsible for managing team capacity, driving AI-first initiatives, and ensuring cross-functional alignment through effective project management and stakeholder communication.
The Sales Enablement Manager will orchestrate high-priority GTM initiatives, including product releases and process changes, across the Upsell and Fintech organization. They are responsible for building enablement plans, delivering training, and managing stakeholder alignment to ensure successful rollout and adoption.
The Senior Director will own the end-to-end strategy and P&L for the company's fintech money-in suite, including payments and consumer financing. They will drive commercial partnerships, oversee product roadmaps, and orchestrate cross-functional execution to scale transaction volume and revenue.
The Industry Advisor will provide expert operational guidance to product, sales, and implementation teams to ensure the platform meets the needs of property care trades. They will also represent the company at industry events and serve as a high-level escalation point for key customer accounts.
The Director will own and develop incentive compensation plans for over 500 production roles to drive sustainable company growth. They will collaborate with senior leadership to align compensation strategies with business outcomes while leveraging AI to improve operational accuracy.
The role involves leading the data science and applied AI roadmap for operations and finance, including the development of agentic systems and decision-support tools. You will also manage and mentor a team while partnering with leadership to translate complex business problems into actionable AI-driven solutions.
The Customer Success Engineer will drive long-term success for strategic accounts by optimizing workflows, improving product adoption, and serving as a technical bridge between customers and internal teams. They will lead technical discovery, manage complex escalations, and provide strategic recommendations to ensure customers realize measurable value from the platform.
The Enterprise Customer Success Manager owns the end-to-end relationship for a portfolio of strategic accounts, driving product adoption, retention, and expansion. They act as a trusted advisor to executive stakeholders while collaborating cross-functionally to ensure customers realize maximum value from the platform.
Manage a team of Pro Account Executives to drive product adoption, retention, and sales performance for existing customers. Partner with cross-functional teams to influence product roadmaps and ensure long-term customer success through consultative engagement.
The Senior Partner Solutions Architect will lead the technical integration of supply chain partners into the ServiceTitan platform, managing the full lifecycle from discovery to production. This role acts as a strategic technical authority, guiding partners and internal teams to ensure scalable, secure, and efficient integration solutions.
You will design and implement automated security controls, harden multi-cloud infrastructure, and champion secure development practices across the organization. Additionally, you will manage identity and access controls, secure containerized workloads, and monitor for cloud-based threats.
Own product outcomes across multiple Marketing Pro domains, including email, SMS, and automated campaigns. Develop a strategic roadmap and partner with engineering and design to deliver high-impact marketing technology solutions.
The Seasonal Live Services Agent will act as the primary point of contact for customers, addressing their needs through phone and email to provide home service solutions. They are responsible for booking services, managing scheduling, and maintaining high levels of customer satisfaction while meeting key performance indicators.
Lead a team of engineers to drive technical execution, architecture, and the development of AI-powered features for the Contact Center Pro platform. Foster team growth through coaching, recruitment, and the implementation of agile best practices to ensure high-quality, reliable product delivery.
You will own the compensation experience for internal partners by building self-serve tools and infrastructure to replace manual workflows. You will also serve as the primary compensation resource for HRBPs, Finance, and TA teams while identifying opportunities to systematize recurring requests.
You will serve as the technical lead for integration and automation, defining architecture and standards across Finance, HR, and Go-to-Market systems. Additionally, you will mentor a cross-functional team and drive the company's AI and automation initiatives.
The Partner Marketing Specialist will drive industry and brand partnerships by developing co-marketing initiatives and compelling brand content. They will also collaborate cross-functionally to amplify ServiceTitan's presence and report on key performance metrics.
The Senior Manager will design and execute a comprehensive field events program to generate top-of-funnel pipeline and strengthen customer engagement. They will lead the full event lifecycle, manage budgets, and partner with sales leadership to align on target accounts and conversion goals.
The Senior Events Specialist will manage operational and logistical support for the Pantheon user conference, including sponsorship programs and expo hall strategy. They will act as the primary liaison for sponsors and vendors while ensuring the flawless execution of event experiences.
You will manage strategic enterprise accounts by driving product adoption, training corporate staff, and analyzing engagement data to ensure customer success. Additionally, you will act as a subject matter expert and escalation point while collaborating with product teams to enhance the customer experience.
You will own the architecture and development of the Salesforce platform with a focus on CPQ, Billing, and AI-driven solutions. You will partner with cross-functional teams to translate business problems into scalable technical solutions using Python, Azure, and Salesforce.
Lead and coach a team of Enterprise Customer Success Managers to drive retention, expansion, and measurable ROI for strategic customers. Foster a culture of excellence while collaborating cross-functionally to ensure a seamless customer journey and product adoption.
You will own the technical vision and architecture for the mobile platform, driving improvements in performance, reliability, and developer productivity. You will also mentor engineers, participate in hiring, and collaborate with cross-functional teams to scale mobile applications.
The Customer Success Manager will act as the primary point of contact for a designated list of accounts, focusing on relationship management, driving product value, and ensuring customer retention. They will proactively engage with customers to understand their goals, mitigate churn risks, and facilitate resolutions to complex issues.
The Staff Product Manager will own the end-to-end vision, strategy, and execution for the data, reporting, and intelligence layer across the Communications & Contact Center portfolio. They will lead high-impact initiatives to build a reusable data foundation, define product contracts, and deliver AI-powered insights to improve agent and customer outcomes.
Lead and mentor a global team of data engineers focusing on data ingestion, quality, and cost management. Drive the technical architecture for the data platform while managing operational posture and stakeholder roadmaps.
Draft and negotiate complex SaaS sales agreements and provide legal counsel on deal structure and risk management. Collaborate with cross-functional teams to improve contract management processes and operational excellence in deal execution.
Define and own the multi-year technical vision and architecture for the iOS platform to ensure scalability and performance. Lead cross-functional alignment with executive leadership and mentor senior engineers to maintain high engineering standards.
Lead the Australian product roadmap and localization efforts to adapt the platform for the regional market. Collaborate with global product teams and local GTM partners to drive adoption and ensure regional compliance.
Design and maintain the Snowflake environment and govern other data technologies like Fivetran, Databricks, and Airflow. Focus on optimizing performance, implementing security standards, and automating operational tasks using Python and SQL.
Design and evolve the semantic modeling layer to serve as the single source of truth for business metrics and logic. Lead the technical strategy for data product enablement, performance scaling, and AI-augmented engineering workflows.
