The Solution Consultant leads customer engagement throughout deployment and adoption, ensuring a positive experience and effective platform utilization. They act as a customer advocate, facilitating stakeholder meetings and coordinating with internal teams to resolve technical and operational challenges.
You will define and execute the product vision, strategy, and roadmap for risk intelligence within Critical Event Management solutions. You will lead cross-functional teams to deliver high-quality features while collaborating with sales and customer success to drive market adoption.
The Global Assist Specialist manages initial incident reports, coordinates resource dispatch, and handles emergencies for expatriate and business-traveling employees. They also maintain case records, collaborate with internal and external partners, and contribute to process development.
The Territory Manager will prospect, qualify, and close new sales for critical event management solutions within State & Local Government accounts. They are responsible for building a healthy pipeline, managing business forecasts in Salesforce, and exceeding assigned sales quotas.
The Sales Director will lead the SLED sales team to achieve revenue targets by providing strategic direction, coaching, and hands-on support throughout the sales cycle. They will also manage pipeline health, develop account strategies, and collaborate with cross-functional departments to drive market share.
You will design, develop, and maintain scalable backend services using Java and Spring Boot while leveraging AI-assisted tools to accelerate delivery. The role involves collaborating with cross-functional teams to ensure system reliability, observability, and operational excellence.
You will design, develop, and test features as part of an agile cross-functional team to deliver value throughout the product lifecycle. The role involves building web and server solutions that integrate edge hardware devices into a situational awareness platform.
The Solution Consultant will manage client deployments, provide technical consultancy, and facilitate ongoing solution adoption. They will also serve as a customer advocate, conduct business reviews, and coordinate internal resources to resolve complex support issues.
The Technical Support Engineer will manage incidents, analyze and resolve product issues, and perform software upgrades in a Linux environment. They will also proactively monitor platform performance and provide training to customers as needed.
Design, maintain, and standardize platforms across Linux and Windows environments while building reusable deployment automation. Support application migrations, manage platform lifecycles, and participate in a shared out-of-hours on-call rotation.
The Vice President will lead global production operations and reliability strategy to ensure the scalability, security, and performance of the company's cloud-native SaaS platform. This role involves managing global SRE and DRE teams while driving operational excellence across incident management, disaster recovery, and platform engineering.
The Project Manager will oversee the full lifecycle of critical communication solution deployments, ensuring projects are delivered on time, within scope, and on budget. They will act as a primary liaison between clients and internal teams, managing risks, project governance, and stakeholder expectations throughout the implementation process.
The Strategic Growth Executive is responsible for driving revenue growth by identifying and closing expansion opportunities within an existing customer portfolio. They will act as a trusted advisor to executive stakeholders to increase solution adoption and ensure long-term business impact.
The Account Executive will prospect, qualify, and close new sales for the Everbridge Critical Event Managed platform within the Mittelstand market. They will implement consultative selling methodologies and collaborate with marketing and sales teams to exceed quarterly bookings quotas.
Lead and develop a high-performing team of Strategic Account Managers to maintain high customer retention and drive revenue expansion. Serve as an executive sponsor for key accounts and collaborate across departments to deliver an exceptional customer experience.
Provide initial response and assistance for global client emergencies and manage the full case lifecycle. Coordinate medical treatment and security resources while utilizing case management systems and mass communication platforms.
Design, build, and operate scalable cloud-native microservices and APIs to power mission-critical applications. Collaborate across teams to improve platform observability, automation, and integrate AI tools into the engineering workflow.
The Account Executive is responsible for prospecting, qualifying, and closing new sales for the Critical Event Management platform. This includes managing a healthy pipeline and exceeding quarterly bookings quotas within public and private sectors.
Lead the evolution of Global Support into a proactive, AI-enabled customer operations organization by owning operational intelligence and escalation governance. Drive the modernization of support operating models through automation, telemetry, and cross-functional alignment with Product and Engineering teams.
Lead and scale the global Travel Risk Management business with full P&L accountability for revenue growth and operational performance. Drive the global go-to-market strategy while leading cross-functional teams across sales, account management, and service delivery.
Lead and coach a team of engineers while remaining hands-on with the design and development of an agentic AI platform. Drive technical architecture, scalability, and delivery execution to ensure high-quality software production.
The role involves designing and executing manual and automated tests across UI, API, and workflow layers for modern SaaS products. You will collaborate with cross-functional teams to define acceptance criteria and leverage AI-assisted tools to accelerate test coverage and feedback loops.
Design, develop, and deploy high-quality applications and APIs for an agentic AI platform. Collaborate with cross-functional teams to improve architecture, scalability, and performance through code reviews and technical discussions.
Design and maintain scalable, high-performance backend services and RESTful APIs using Java and Spring Boot. Collaborate with cross-functional teams and leverage AI-assisted tools to accelerate delivery and improve software quality.
The role focuses on evolving a critical production system by incrementally replacing legacy components with modern services and APIs. Responsibilities include maintaining system stability while implementing AI-first experiences and improving observability.
Design, build, and maintain scalable backend services and REST APIs for an AWS-hosted SaaS platform. Collaborate with cross-functional teams to ensure operational readiness and troubleshoot production issues.
Develop and enhance the Public Warning Portal and other product interfaces using a full-stack approach. Collaborate within a Scrum team to design architecture models that ensure high availability and disaster recovery.
Execute and optimize multichannel demand generation campaigns across Germany and EMEA using Marketo and Salesforce. Manage audience segmentation, event coordination, and performance analysis to drive pipeline and revenue growth.
Own and improve CI/CD pipelines and internal delivery tooling to modernize Public Warning products across cloud and on-premise environments. Drive automation for deployments, upgrades, and operational workflows while enhancing platform reliability and observability.
Own and improve CI/CD pipelines and internal delivery tooling to modernize Public Warning products across cloud and on-premise environments. Drive automation for deployments, upgrades, and operational workflows while enhancing platform reliability and observability.
