The Escalation Manager leads customer-facing escalation management during high-impact incidents, serving as the primary interface between the customer and internal response teams to ensure timely updates. This role focuses on unblocking response teams, coordinating cross-functional engagement, and managing external incident choreography so technical work proceeds without distraction.
Remote Communication Jobs (12,577)
Tags = communication
The Senior Training Specialist assists in the needs assessment, design, development, and implementation of training programs, focusing on delivering technical and service skills training for new and experienced staff, particularly in Appeals and Grievances topics. This role also involves creating engaging learning environments, collaborating with SMEs, mentoring peers, leading special projects, and handling complex training issues.
The Global VP of People will own and lead the global People strategy, aligning talent, culture, and organizational design with business objectives, while serving as a trusted advisor to the CEO and executive team on all people-related matters. This role is responsible for building and scaling global People Operations across the entire employee lifecycle and driving a data-driven, AI-enabled People function.
Tax Planning Assistant (Client-Facing Title: Tax Advisor)
Washington & Co Inc
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Full Time
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17 Weeks Ago
Washington & Co Inc
The assistant will support the Tax Planning Department by helping prepare tax plans for business owners, reviewing various tax returns to find planning opportunities, and conducting necessary tax research. Responsibilities also include summarizing findings, preparing client documentation, and coordinating plan execution with the accounting team.
Chief Financial Officer - Federal Construction
Bristol Bay Construction Holdings LLC
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Full Time
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17 Weeks Ago
Bristol Bay Construction Holdings LLC
The CFO will develop and execute short- and long-term financial strategies to support organizational objectives, ensuring sustainability and profitability while leading budgeting, forecasting, and financial analysis for a multi-subsidiary holding company. This role also involves monitoring cash flow, overseeing capital allocation, ensuring compliance with GAAP and federal regulations, and managing financial risks.
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The manager will support a team of engineers spanning infrastructure to model development, focusing on hiring and career growth. They will also own the team’s technical strategy and roadmap while collaborating across engineering disciplines to deliver cutting-edge Figma AI features.
The Technical Sales Specialist will develop relationships with dealers, end users, and large accounts to sell Greenworks Professional Outdoor Power Equipment and increase brand awareness within the commercial segment. This role involves achieving assigned goals, owning demo equipment, performing product training, prospecting for new accounts, and leading initiatives at tradeshows.
The Manager, Care Navigation will lead, coach, and develop the Patient Care Specialist team to ensure every patient receives high-touch guidance throughout their care episode. This involves overseeing daily operations, acting as the senior escalation point, and establishing performance metrics to ensure quality standards are met.
School-based Speech Language Pathologist (Remote)
AXIS Teletherapy
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Full Time
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17 Weeks Ago
AXIS Teletherapy
Speech Language Pathologists deliver personalized virtual therapy to support students in building foundational communication skills, collaborating with educators to ensure meaningful and measurable progress. They help students feel heard, understood, and empowered through remote sessions.
The role involves guiding patients through enrollment processes for healthcare programs, assessing their eligibility based on criteria, and conducting comprehensive consultations to gather necessary information. Responsibilities also include accurate documentation in EHRs, monitoring enrollment progress, and providing clear patient education about Medsien's offerings.
Lead the development and execution of the overall sales strategy, aligning it with corporate objectives and market trends while orchestrating and leading a dynamic sales team. Oversee individual and team performance metrics, guiding members to meet and exceed collective sales targets and cultivating an environment for growth and excellence.
The Sales Development Representative will execute outbound prospecting strategies using various tools to generate new B2B business opportunities and qualify leads based on the Ideal Customer Profile. This role involves achieving KPIs, continuously following up with qualified leads until handover to the CEO, and proposing process improvements.
The Sales Development Representative will execute outbound prospecting strategies via calls, emails, and tools to generate new B2B business opportunities and qualify leads based on the Ideal Customer Profile (ICP). This role involves achieving KPIs, following up with qualified leads until handover to the CEO, and proposing process improvements.
The Solutions Engineer will provide world-class pre-sales technical support to the sales team, acting as the subject matter expert on customer experience management and QM solutions. Responsibilities include delivering product demonstrations and leading proof of concepts to showcase the platform's capabilities.
The Solutions Engineer will provide world-class pre-sales technical support to the sales team, acting as the subject matter expert on customer experience management and QM solutions. Responsibilities include delivering product demonstrations, leading proof of concepts, and developing technical account strategy in partnership with Account Executives.
Solutions Engineer - Spain (German Speaking)
Quantum Metric
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Full Time
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17 Weeks Ago
Quantum Metric
The Solutions Engineer will provide world-class pre-sales technical support to the sales team, acting as the subject matter expert on customer experience management and QM solutions. This includes delivering product demonstrations and leading proof of concepts to meet customer requirements.
Solutions Engineer - Spain (Italian Speaking)
Quantum Metric
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Full Time
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17 Weeks Ago
Quantum Metric
The Solutions Engineer will provide world-class pre-sales technical support to the sales team, acting as the subject matter expert on customer experience management and QM solutions. Responsibilities include delivering product demonstrations that address customer pain points and leading proof of concepts during the sales cycle.
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Transmission Line Engineering Consultant 2 - Grid
Sargent & Lundy
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Full Time
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17 Weeks Ago
Sargent & Lundy
This role involves managing the execution of multiple transmission and distribution projects, coordinating across internal and external departments throughout the entire project lifecycle. Responsibilities include project execution, contract administration, planning, resource management, and ensuring project performance regarding safety, schedule, budget, and client satisfaction.
Non-Profit Donation Agent - 2026 18 APPLICANTS
Kaizen Advance
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Full Time
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17 Weeks Ago
Kaizen Advance
The primary duties involve handling incoming phone calls related to donations for non-profit organizations, ensuring donors receive quality customer service, and accurately recording all pledge and donation information according to guidelines.
Senior Information Security Officer (ISO)
Gainwell Technologies LLC
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Full Time
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17 Weeks Ago
Gainwell Technologies LLC
The role involves leading security operational governance, driving remediation efforts, and ensuring compliance and delivery excellence across security tooling and business operations. Key duties include creating account security plans, managing security incidents, audits, risks, and reporting security metrics to meet contractual commitments.
The Analyst will oversee client projects and manage the overall service delivery for managed services, handling market data service inquiries and managing an administrator to ensure timely completion of administrative tasks. Responsibilities include day-to-day vendor management, contract negotiation, entitlement administration, inventory oversight, and expense reconciliation.
The Market Data Analyst will oversee client projects and be responsible for the overall service delivery of managed services, managing inquiries and administrators to ensure timely completion of administrative tasks. Key duties include handling day-to-day vendor management, contract negotiation, entitlement administration, inventory management, and overseeing invoice reconciliation and exchange reporting.
The Purchasing Clerk will provide essential administrative and clerical support to the Logistics - Procurement department, including checking operational sheets and processing customer and EDI order entries. Key duties involve creating accurate purchase orders, coordinating daily communications with suppliers regarding order changes, and updating internal systems promptly.
This senior technical leader will be responsible for designing and developing high-performance frontend applications using modern technologies like TypeScript, React, and Next.js, while engineering teams of coding agents to implement requirements. Key duties include translating product requirements into agent specifications and architecting solutions that integrate seamlessly with backend services and AI-powered systems.
This senior technical leader will be responsible for designing, building, and scaling robust backend systems supporting modern, AI-powered digital products, leading technical direction across complex backend systems and mentoring engineers. Key duties include designing distributed, cloud-native architectures and integrating LLMs, vector databases, and AI agents, while engineering teams of coding agents to implement requirements.
The Digital Marketing Manager will coordinate and execute digital marketing initiatives, manage marketing communications, and oversee aspects of the marketing team, ensuring consistent brand communication across channels.
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Associate Director, Data Management
Praxis Precision Medicines, Inc.
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Full Time
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17 Weeks Ago
Praxis Precision Medicines, Inc.
This role serves as the primary point of contact for assigned studies, driving decisions, resolving issues, and overseeing external data management partners to ensure quality deliverables are met on time and within budget. Responsibilities include reviewing and approving critical Data Management documentation and performing secondary User Acceptance Testing (UAT) of the EDC system.
This role is responsible for owning and growing executive-level relationships with top SIs, MSPs, and VARs across APJ, developing joint business plans to drive partner-sourced and influenced pipeline and revenue. The manager will also build scalable partner enablement and align partner motions with the broader Go-To-Market strategy.
The Senior/Staff Accountant will support the financial operations of a global game company, focusing on accurate revenue recognition, timely payroll processing, and managing tax filings for multiple international entities. This role involves close collaboration with the Finance team to maintain accurate financial records and support the studio's overall financial health.
Home-Based Travel Assistant (Part-Time) 12 APPLICANTS
Destinytravel
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Full Time
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17 Weeks Ago
Destinytravel
The assistant will support travelers throughout the planning and travel process by handling details, responding to inquiries, managing updates, and offering reassurance. This involves collaborating with clients to understand their goals and delivering guidance reflecting their individual preferences.
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