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The Customer Experience Operations Specialist will analyze customer behavior and product data to identify friction points and improve self-service adoption. They will also support onboarding, troubleshoot technical issues, and collaborate with internal teams to implement scalable customer success programs.
Independently resolve complex CI/CD, software, and infrastructure issues for enterprise customers while collaborating with engineering teams. Proactively design and implement scalable tools and processes to improve the customer experience and support team efficiency.
You will be responsible for creating alignment with channel partners and Akamai field teams to drive sales growth. Additionally, you will manage sales pipelines with forecast accuracy and deliver joint value propositions through various sales activities and events.
The Senior Director is responsible for growing and retaining the enterprise membership and partnership base by managing the full sales cycle and renewal process. They will cultivate relationships with C-suite executives and collaborate cross-functionally to ensure a seamless member journey.
The consultant will lead ERP implementations by gathering requirements, configuring systems, and customizing workflows to meet specific business needs. They are also responsible for providing ongoing finance support, training end-users, and ensuring data security and system documentation.
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Design, build, and deploy agent-based AI systems to improve the quality and reliability of clinical data extraction in production. Collaborate with clinical AI, engineering, and product teams to define success metrics and integrate new AI capabilities into existing platforms.
The coordinator provides administrative and operational support for the Benefits Determination Unit, including scheduling peer-to-peer reviews and physician consultations. They are responsible for maintaining accurate documentation, tracking time-sensitive review activities, and ensuring compliance with regulatory and organizational requirements.
Analyze complex business challenges and design scalable, end-to-end enterprise solutions using modern web technologies. Collaborate with agile teams to develop, test, and deliver high-quality product features while mentoring team members on best practices.
Provide direct patient care in a telemedicine setting focusing on obesity and diabetes management, including insulin titration and complex co-morbidity oversight. Collaborate with advanced practice providers and registered dietitians to ensure consistent, high-quality clinical documentation and treatment pathways.
The Subject Matter Expert will revise and improve nursing course materials to enhance clinical judgment and student readiness. They will collaborate with instructional design and assessment teams to ensure content accuracy and alignment with current clinical practice.
Lead and develop a global team of deal operations analysts while managing day-to-day quote-to-cash operations and exception handling. Drive cross-functional initiatives to streamline quoting processes, improve system enhancements, and reduce manual overhead through automation.
You will own the reliability of critical production services and lead the resolution of complex incidents. Additionally, you will mentor the team, establish SLO frameworks, and build automation to reduce operational toil.
The Sales Executive will develop and execute strategic sales plans to drive CTV advertising revenue within the healthcare and pharmaceutical sectors. They will manage the full sales cycle, including prospecting, pitching, and negotiating contracts while collaborating with internal teams to ensure campaign success.
The Regional Sales Manager is responsible for generating leads, building client relationships, and implementing territory action plans to drive sales. They must conduct product demos, manage the full sales cycle, and provide accurate reporting for executive-level presentations.
Serve as a strategic advisor and storyteller for the President and CFO, shaping the company's financial narrative and executive communications strategy. Manage integrated communications across investor, analyst, and internal channels while ensuring alignment with corporate strategy and regulatory standards.
The Senior Digital Technical Business Analyst is responsible for gathering project requirements, maintaining dashboards, and bridging the gap between Digital Services, IT, and business units. They also establish foundational BA processes, conduct team training, and provide strategic support for digital banking projects.
The Technical Solutions Manager will lead software evaluations, manage SaaS lifecycles, and oversee vendor integrations to ensure architectural fit and cost efficiency. They will also collaborate with cross-functional teams to streamline IT intake processes and maintain security compliance across the organization.
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The Chief Product Officer will own the company's product portfolio, setting the vision and roadmap for both core health plan systems and new AI-driven capabilities. This role involves leading cross-functional teams to deliver software that supports Medicare Advantage business while managing vendor relationships and ensuring compliance with CMS requirements.
The Operations Manager will oversee day-to-day service delivery across multiple states while leading and developing team members to ensure operational excellence. They will also champion continuous improvement, manage KPIs, and collaborate with cross-functional teams to resolve escalations and streamline workflows.
The Senior Technology Business Partner leads the User Support function by acting as a consultative advisor to align technology solutions with business needs. They oversee end-to-end service delivery, drive continuous improvement through automation, and foster strong relationships between business leaders and corporate IT teams.
The Director of Sales will lead and develop the Account Management team to drive revenue growth, client retention, and solution adoption within the casualty and MSP compliance sectors. This role involves establishing strategic account plans, managing executive-level client relationships, and collaborating across departments to ensure high-quality service delivery.
The Staff Provider will facilitate rapid-access telemedicine intakes and provide ongoing medical support for patients in early recovery. They will manage a panel of maintenance members, coordinate care, and collaborate with the medical leadership team to develop new service lines.
The SVP of Platform Delivery leads the strategy, execution, and operational excellence of the organization's technology platforms and delivery functions. This role oversees cross-functional teams to ensure scalable, secure, and reliable solutions that support business growth.
The Claims Support Specialist will manage administrative tasks across the claims lifecycle, including data entry, compliance reporting, and resolving discrepancies. They will also serve as a primary point of contact for customers via phone and email to ensure accurate and timely claim resolution.
The Business Analyst will document requirements and coordinate partners to deliver AI-driven digital transformation programs. They will also analyze workflows, support UAT, and build dashboards to track platform performance and efficiency.
The Dealer Account Manager is responsible for educating and training dealer partners while managing sales activities and account development within an assigned territory. They will identify new business opportunities, present company products, and ensure consistent service delivery to grow the dealer base.
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Manage and grow a portfolio of mid-market services sellers by acting as a trusted advisor for their business and technical needs. Drive account retention and expansion through consultative selling, contract negotiation, and cross-functional collaboration.
The Senior Faculty Development Specialist leads the design, implementation, and evaluation of comprehensive professional learning programs for faculty. This role provides thought leadership on instructional design, educational technology, and student success strategies to ensure alignment with institutional priorities.
The APAC & EMEA Talent Acquisition Leader will drive regional talent acquisition strategies and lead a geographically distributed team to meet business growth objectives. This role involves partnering with executive leadership to influence workforce planning, enhance employer branding, and ensure operational excellence in recruiting processes.
The Mortgage Loan Officer is responsible for establishing professional member relations and originating various types of mortgage loans. They must monitor loan applications through the processing stage while building referral channels with realtors, builders, and branches.
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