Remote Technical Support Jobs

692 Technical Support jobs available for remote work from home. Apply for positions such as Sr Escalation Manager, Technical Support, Automotive Technical Support Specialist (Dutch Speaker), Technical Support Analyst and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Technical Support Jobs (692)

Search = technical support
Palo Alto Networks is hiring for remote Sr Escalation Manager, Technical Support

Sr Escalation Manager, Technical Support

Palo Alto Networks · Full Time · 2 Weeks Ago
Palo Alto Networks
🌎 Ireland ⭐ 5-10 yrs exp πŸ’Ό Support
The Escalation Manager is responsible for driving the resolution of customer issues and managing the escalation process to ensure high customer satisfaction. They act as a primary point of contact for internal and external stakeholders while fostering collaboration across global teams.
Boomering Inc is hiring for remote Technical Support Analyst

Technical Support Analyst

Boomering Inc · Full Time · 2 Weeks Ago
Boomering Inc
🌎 Philippines πŸ’΅ 38000 - 42000 per month ⭐ 2-5 yrs exp πŸ’Ό Support
Provide technical support to users of a trading software platform via phone, email, chat, and ticketing systems. Manage client onboarding, perform QA testing, and troubleshoot platform issues to ensure a seamless customer experience.
Docusign is hiring for remote Technical Support Engineer - Salesforce

Technical Support Engineer - Salesforce

Docusign · Full Time · 2 Weeks Ago
Docusign
🌎 Brazil ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The Technical Support Engineer is responsible for diagnosing and resolving complex technical issues related to Docusign for Salesforce integrations. They will manage support cases end-to-end while collaborating with Engineering and Product teams to ensure timely resolution and high customer satisfaction.
Skydio is hiring for remote Manager, Technical Support

Manager, Technical Support

Skydio · Full Time · 2 Weeks Ago
Skydio
🌎 United States πŸ’΅ $100K - $130K per year ⭐ 2-5 yrs exp πŸ’Ό Support
The manager will lead and coach a remote customer support team to ensure high first-contact resolution and operational excellence for complex drone and software products. They will also collaborate with cross-functional teams to improve processes, manage KPIs, and drive positive customer experiences.

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GoFundMe is hiring for remote Technical Support Engineer I

Technical Support Engineer I

GoFundMe · Full Time · 2 Weeks Ago
GoFundMe
🌎 United States πŸ’΅ $59500 - $82000 per year ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
The Technical Support Engineer I is responsible for investigating, triaging, and documenting technical issues in production while managing customer communication and escalation queues. They also provide technical training and support to the broader Customer Experience organization.
TraceLink, Inc is hiring for remote Technical Support Engineer II

Technical Support Engineer II

TraceLink, Inc · Full Time · 2 Weeks Ago
TraceLink, Inc
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The Technical Support Engineer will resolve customer issues through direct interaction and collaboration with internal engineering and product teams. They are also responsible for creating knowledge articles and participating in on-call rotations to support off-hour operations.
Horizon3 is hiring for remote Staff Technical Support Engineer (Web App)

Staff Technical Support Engineer (Web App)

Horizon3 · Full Time · 2 Weeks Ago
Horizon3
🌎 United States πŸ’΅ $117K - $145K per year ⭐ 10+ yrs exp πŸ’Ό Software Development Support Engineer
Serve as the primary escalation point for enterprise customers to resolve complex technical issues across cloud, networking, and security domains. Drive cross-functional collaboration and root cause analysis to improve system reliability and establish standardized support documentation.
IT Management Corp. dba 101 VOICE is hiring for remote Technical Support Specialist – VoIP & UCaaS

Technical Support Specialist – VoIP & UCaaS

IT Management Corp. dba 101 VOICE · Full Time · 2 Weeks Ago
IT Management Corp. dba 101 VOICE
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Technical Support Specialist will configure and program VoIP phones while troubleshooting customer issues on the UCaaS platform. They will also manage system setups, perform client onboarding, and provide tier-1 and tier-2 technical support.
Veeam Software is hiring for remote Senior Technical Support Engineer

Senior Technical Support Engineer

Veeam Software · Full Time · 2 Weeks Ago
Veeam Software
🌎 United States πŸ’΅ $161K - $219K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
The Senior Technical Support Engineer will design and develop complex technical solutions while managing high-priority support cases to ensure customer satisfaction. They will also collaborate with engineering and product teams to analyze product demos and contribute to technical documentation and knowledge base articles.
Jooble is hiring for remote Technical Support Specialist

Technical Support Specialist

Jooble · Full Time · 2 Weeks Ago
Jooble
🌎 Ukraine ⭐ 2-5 yrs exp πŸ’Ό Support
Provide technical support for B2B partners regarding API auctions, conversion tracking, and integration setups. Analyze technical issues to identify root causes, maintain documentation, and collaborate cross-functionally with product and business teams.
Attio is hiring for remote Technical Support Specialist

Technical Support Specialist

Attio · Full Time · 2 Weeks Ago
Attio
🌎 United States πŸ’΅ $85000 - $95000 per year ⭐ 2-5 yrs exp πŸ’Ό Support
You will provide high-quality technical support to customers via email, chat, and video while diagnosing and resolving product issues. Additionally, you will act as a customer advocate by communicating feedback to the engineering team and maintaining internal documentation.
NorthAB LLC is hiring for remote POS Technical Support Specialist

POS Technical Support Specialist

NorthAB LLC · Full Time · 2 Weeks Ago
NorthAB LLC
🌎 United States πŸ’΅ $20 - $28 per hour ⭐ 2-5 yrs exp πŸ’Ό Support
The POS Technical Support Specialist is responsible for configuring and deploying merchant hardware while maintaining accurate inventory records. They provide technical support for Oracle Simphony and other POS systems, ensuring prompt resolution or escalation of client issues.
GE Vernova is hiring for remote Support Technique - Monitoring & Diagnostics Technical Support Specialist (Remote)
🌎 United States πŸ’΅ $89300 - $148K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Provide ongoing technical support and case management for Monitoring and Diagnostics equipment while maintaining accurate records in CRM and ERP systems. Investigate technical issues, collaborate with product teams to drive resolutions, and prepare performance reports for customer reviews.
Employ is hiring for remote Technical Support Specialist

Technical Support Specialist

Employ · Full Time · 2 Weeks Ago
Employ
🌎 United States πŸ’΅ $41600 - $52000 per year ⭐ 0-2 yrs exp πŸ’Ό Support
The Technical Support Specialist will respond to customer inquiries via email and chat while troubleshooting technical issues and API errors. They are responsible for maintaining accurate CRM records and educating customers on product features to ensure high satisfaction.
Burjline Builders is hiring for remote Email Support Specialist | Customer Service & Technical Support

Email Support Specialist | Customer Service & Technical Support

Burjline Builders · Full Time · 2 Weeks Ago
Burjline Builders
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support
The Email Support Specialist will respond to customer inquiries and troubleshoot technical issues to ensure high satisfaction. They will also maintain detailed interaction records and collaborate with internal teams to escalate and resolve complex problems.

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Veem is hiring for remote Technical Support Specialist

Technical Support Specialist

Veem · Full Time · 2 Weeks Ago
Veem
🌎 Canada ⭐ 2-5 yrs exp πŸ’Ό Support
The Technical Support Specialist will provide frontline support for platform and API integration issues while coordinating customer onboarding and implementation activities. They will also utilize AI-assisted tools to improve internal workflows and maintain high-quality technical documentation.
YugabyteDB is hiring for remote Senior Technical Support Engineer

Senior Technical Support Engineer

YugabyteDB · Full Time · 2 Weeks Ago
YugabyteDB
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
You will triage and own technical support tickets from enterprise customers while investigating complex incidents to identify root causes. Additionally, you will contribute to the team's knowledge base and collaborate with engineering to resolve critical database issues.
Routeware, Inc. is hiring for remote Technical Support Specialist

Technical Support Specialist

Routeware, Inc. · Full Time · 2 Weeks Ago
Routeware, Inc.
🌎 United Kingdom πŸ’΅ Β£28000 - Β£30000 per year ⭐ 2-5 yrs exp πŸ’Ό Support
The role involves acting as the first point of contact for customer support, managing tickets, and troubleshooting software and hardware issues. You will also be responsible for documenting solutions, collaborating with internal teams, and participating in an after-hours support rota.
NetOps Africa is hiring for remote Technical Support Engineer: Backup and Disaster Recovery

Technical Support Engineer: Backup and Disaster Recovery

NetOps Africa · Full Time, Freelance · 2 Weeks Ago
NetOps Africa
🌎 South Africa ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The engineer will provide overnight technical support for backup and disaster recovery incidents, assessing severity and performing initial troubleshooting. They are responsible for documenting findings, escalating critical issues to senior staff, and maintaining clear communication with Managed Service Providers.
Nexthire is hiring for remote Cipra.AI - Patient Enrollment & Technical Support Specialist

Cipra.AI - Patient Enrollment & Technical Support Specialist

Nexthire · Full Time · 2 Weeks Ago
Nexthire
🌎 India ⭐ 0-2 yrs exp πŸ’Ό Software Development
The specialist will manage patient enrollment for RPM and CCM programs while providing technical support for devices and applications. They are responsible for educating patients, documenting interactions, and ensuring long-term engagement through outbound communication.
Pregis is hiring for remote Technical Support Specialist - 3rd Shift - REMOTE

Technical Support Specialist - 3rd Shift - REMOTE

Pregis · Full Time · 2 Weeks Ago
Pregis
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Technical Support Specialist provides remote technical intake, triage, and recovery for customer production equipment to minimize downtime. They also coordinate field service dispatches and maintain accurate documentation within the service management systems.
Pregis is hiring for remote Technical Support Specialist - 3rd Shift - REMOTE

Technical Support Specialist - 3rd Shift - REMOTE

Pregis · Full Time · 2 Weeks Ago
Pregis
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Technical Support Specialist provides remote intake, triage, and recovery for customer production equipment to minimize downtime and avoid unnecessary field service dispatches. They document all support activities in CRM systems and coordinate with field technicians when onsite intervention is required.
Fireblocks is hiring for remote Technical Support Engineer - West Coast

Technical Support Engineer - West Coast

Fireblocks · Full Time · 2 Weeks Ago
Fireblocks
🌎 United States πŸ’΅ $90000 - $95000 per year ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
Act as the first point of contact for customers, resolving complex technical issues with the Fireblocks SaaS platform via Slack and other tools. Collaborate with internal teams to manage critical incidents and contribute to process improvements for a better customer experience.

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Cornelis Networks, Inc. is hiring for remote High Performance Networking Technical Support Engineer (EMEA)

High Performance Networking Technical Support Engineer (EMEA)

Cornelis Networks, Inc. · Full Time · 2 Weeks Ago
Cornelis Networks, Inc.
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Provide high-quality technical support for networking products by taking ownership of user-reported issues and driving them to resolution. Collaborate cross-functionally to support cluster installations and ensure customer readiness for updates.
GE Vernova is hiring for remote Lead Technical Support Engineer - Power Conversion and Storage Solutions

Lead Technical Support Engineer - Power Conversion and Storage Solutions

GE Vernova · Full Time · 2 Weeks Ago
GE Vernova
🌎 United States πŸ’΅ $98400 - $164K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
The Lead Technical Support Engineer serves as the primary technical interface for customers, managing relationships from pre-commissioning through post-commissioning support. They are responsible for leading root cause analysis, troubleshooting field issues, and ensuring the operational success of power conversion and storage systems.

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