Customer Support Agent
You will communicate with users to handle feedback, complaints, and inquiries via email and social media. You are expected to manage multiple requests simultaneously while providing empathetic and responsive service.
Remote Support Specialist Jobs (5,767)
IV Support Executive (UAE National - Remote)
The IV Support Executive is responsible for contacting and qualifying clients who have purchased investment travel packages to ensure their participation in investment trips. They coordinate with internal teams to facilitate a smooth travel process and address any pending payments or documentation.
Support Engineer
The Support Engineer will manage the full incident lifecycle, including triage, root-cause analysis, and permanent fixes for data platforms. They are also responsible for maintaining environments and applications while supporting development and business analysis teams.
Customer and Product Support Expert (f/m/d)
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
Operations Support (INTERNAL OPENING)
The Operations Support professional will monitor operational inboxes, register jobs, and create shipments within the CargoWise platform. They are also responsible for managing shipment documentation, coordinating with stakeholders, and ensuring all operational requirements are met accurately and on time.
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Oracle Cloud GL (General Ledger) — Application Support Consultant
Provide L2/L3 production support for the Oracle Cloud General Ledger module, including troubleshooting journal errors and managing period-close activities. Coordinate with cross-functional teams and Oracle Support to resolve incidents, perform root cause analysis, and implement configuration updates.
Account Support Representative
The Account Support Representative will drive market development and increase utilization of diagnostic products through direct sales to OBGYN clinics and MFM practices. They are responsible for managing the full sales lifecycle, cultivating relationships with key opinion leaders, and executing strategic business plans within their assigned territory.
Technical Support Engineer
You will act as a technical interface between customers and internal teams to troubleshoot performance issues and resolve complex configuration challenges. Additionally, you will contribute to the knowledge base, mentor team members, and provide feedback to product teams to drive innovation.
Knowledge Base Specialist, Operations Support
The Knowledge Base Specialist is responsible for creating, organizing, and maintaining accurate content within the company's knowledge base to support frontline case managers. They also analyze data to identify trends and support the implementation of AI tools to enhance knowledge management efficiency.
AS400 production support
The associate will monitor the WMS production environment, diagnose and resolve AS400 application issues, and perform root-cause analysis. They will also coordinate with functional teams to implement fixes, maintain system documentation, and assist with upgrades and process improvements.
Help Desk Support Analyst
Provide Tier 1-2 technical support for enterprise AI tools to agency stakeholders via multiple communication channels. Diagnose software issues, manage knowledge base documentation, and act as a feedback loop between users and engineering teams.
Help Desk Support Lead
Lead the support operations for enterprise AI services while providing white-glove assistance to senior stakeholders and the Administrator’s office. Manage the support queue, mentor staff, maintain documentation, and facilitate feedback loops between leadership and technical teams.
Bilingual Customer Service Representative – Spanish-English - Automotive Support - Remote Canada
You will assist vehicle owners and dealerships by providing support across multiple channels regarding vehicle features, warranty, and maintenance. You are also responsible for documenting customer interactions and troubleshooting connected vehicle services.
Bilingual Customer Service Representative – Spanish-English - Automotive Support - Remote Canada
You will assist vehicle owners and dealerships by providing support across multiple communication channels regarding vehicle features, warranty, and maintenance. You are also responsible for documenting customer interactions accurately and troubleshooting connected vehicle services.
Technical Support Analyst
Provide exceptional technical support to customers via phone, email, and occasional onsite visits regarding controllers and control systems. Collaborate with product development, create technical documentation, and assist in the development of training programs.
Customer Experience Specialist (Operational Support)
Manage day-to-day operational relationships for clients and handle escalated L1/L2 support tickets. Monitor account health, identify growth opportunities, and provide internal teams with actionable client intelligence.
Technical Support Engineer - India
You will act as the first line of support for customers building AI solutions, managing inbound tickets and resolving technical issues. You will also collaborate with engineering and product teams to improve platform offerings and ensure high customer satisfaction.
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Business Support Assistant
The Business Support Assistant manages front-line customer enquiries via phone, email, and chat while coordinating with internal teams to process quotes and project updates. This role ensures accurate CRM data entry and provides professional support to maintain high service standards.
Remote Patient Enrollment Specialist – Clinical Support | Full-Time
The role involves conducting patient outreach and enrollment, scheduling appointments, and performing clinical support tasks such as medication reconciliation. The specialist is responsible for maintaining accurate clinical documentation in the EHR while meeting productivity and quality standards.
Technical Support Representative
You will assist customers by resolving technical issues and answering questions via multiple communication channels. Additionally, you will provide product feedback to engineering teams and identify opportunities for process improvements.
AR Engineer & Polycold Support
The AR Systems Engineer provides electrical, mechanical, and refrigeration support for manufacturing systems while building internal Polycold service capabilities. Responsibilities include performing preventative and corrective maintenance, diagnosing equipment issues, and delivering technical training to customer teams.
Temporary IT Audit - AML & Regulatory Remediation (EMEA/APAC Support)
The role involves assessing remediation activities for technology and control-related findings while executing risk-based testing strategies. You will evaluate AML and Financial Crimes technology environments, including system configurations and data controls, to validate remediation efforts.
Customer Care Specialist - Inbound Phone Support
The Customer Care Specialist will interact directly with customers via phone to provide immediate assistance and resolve service issues. They are responsible for utilizing proprietary technology to connect members with the partner network while maintaining high customer satisfaction.
Community Support Manager
The Community Support Manager will lead operational communications and support activities for the Claims team, serving as a primary point of contact for internal and external stakeholders. This role involves managing shared inboxes, coordinating ServiceNow support, tracking issues to resolution, and driving process improvements to streamline team operations.
Mainframe zOS Network Host Support - Senior
You will manage mainframe network systems, ensuring security compliance and providing day-to-day solutions for complex client issues. Additionally, you will oversee assignment queues and collaborate with stakeholders to recommend modernization options and identify new business opportunities.
Technical Support Engineer, Pressable
You will provide high-quality technical support to enterprise clients and agencies by troubleshooting complex WordPress performance and security issues. You will also collaborate with cross-functional teams to optimize platform performance and share technical knowledge.
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Leader, Warehouse Systems Support
The Leader, Warehouse Systems Support oversees the performance, efficiency, and continuous improvement of warehouse systems and processes across the organization. This role serves as a liaison between warehouse operations and IT to optimize technology, automation, and business workflows.
Sales Support Specialist- Waterworks
The role involves processing sales orders, quotes, invoices, and returns while maintaining data integrity within the ERP system. You will also coordinate with internal departments and provide administrative support to the sales team to ensure timely project fulfillment.
Technical Support Representative Night shift
Provide comprehensive technical support and repair services for POS software and hardware at retail locations. Manage the installation, troubleshooting, and maintenance of various peripherals and computer systems.
Bilingual Medical Scheduling & Patient Support Specialist
The specialist will manage high-volume inbound and outbound calls to schedule patient appointments and coordinate care for a gastroenterology practice. Additionally, they will handle fax documentation, provide language interpretation, and assist with patient billing inquiries.
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