Provide day-to-day technical support to employees across multiple locations via phone, email, and remote tools. Responsibilities include troubleshooting hardware and software issues and participating in an on-call rotation for urgent after-hours needs.
Remote Support Specialist Jobs (4,585)
Search = support
CHILD SUPPORT SPECIALIST INTERMEDIATE
Arizona Department of Administration
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Full Time
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6 Days Ago
Arizona Department of Administration
Perform journey-level child support case management to establish paternity, set support orders, and enforce payments. This includes locating absent parents, filing court pleadings, and interviewing parties involved in cases.
Platform Support Specialist (SAP HANA & CCH Tagetik)
Omm IT Solutions
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Full Time
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6 Days Ago
Omm IT Solutions
Provide technical implementation and support for the CCH Tagetik for SAP HANA platform to optimize financial reporting and performance. Manage data integration between SAP S/4HANA and other sources while training clients on platform functionalities.
Operations Support Coordinator
Brown & Brown Insurance
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Full Time
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6 Days Ago
Brown & Brown Insurance
The role focuses on executing day-to-day operations and high-volume case management workflows, specifically regarding Medicare Set-Aside processes. Responsibilities include data entry, coordinating documentation with government contractors, and maintaining communication with internal and external stakeholders.
Operational Support Trainer
Key Family of Companies
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Full Time
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6 Days Ago
Key Family of Companies
Design and deliver operational training programs focusing on claims processing, customer service, and new-hire onboarding. Partner with operational leadership to ensure employees meet productivity, quality, and compliance expectations.
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Provide expert-level technical support and troubleshooting for the Aderant Expert product line, specifically focusing on general ledger accounting. Collaborate with clients and internal teams to resolve service requests and create training documentation.
Assistant(e) Opérationnel(le) & Support de Direction - Remote
Mélissa Bobillier Consulting
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Full Time
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6 Days Ago
Mélissa Bobillier Consulting
Coordinate operational client missions by managing administrative follow-ups, updating dashboards, and optimizing workflows. Provide executive support through meeting management, SOP documentation, and the preparation of professional reports and presentations.
Provide technical support to open-source and enterprise users via chat, forums, and GitHub to resolve issues with the Argo ecosystem. Collaborate with engineering to escalate patterns and improve support playbooks and documentation.
Support and enhance IT infrastructure, cloud services, and business applications to ensure system reliability and security. Collaborate with internal teams and vendors to manage user access and execute workplace technology projects.
The role involves coordinating travel reservations, itineraries, and booking details while communicating updates to clients. It also requires managing scheduling changes and maintaining accurate client records to ensure a smooth travel experience.
Provide front-line technical support for accounting functionality, banking workflows, and financial operations within the Cephai platform. Utilize AI tools to research issues, resolve customer inquiries, and maintain internal and external documentation.
Provide first-level support to members via email, live chat, and phone to resolve billing and property inquiries. Document and escalate complex issues to Tier 2 support while continuously updating knowledge of company policies.
Act as the primary service liaison between clients and the company to resolve requests and technical issues promptly. Manage inbound and outbound communications via phone, email, and chat while processing drug testing and health screening orders.
FINRA 6 or 7 - Call Center Support Representative
DXC Technology
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Full Time
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6 Days Ago
DXC Technology
Provide high-quality support to clients via an inbound contact center, handling complex inquiries and financial service transactions. Maintain accurate account records and ensure all activities comply with regulatory standards and service level agreements.
Provide comprehensive athletic travel support for collegiate clients, including booking air, hotel, and ground transportation for individuals and teams. Manage invoicing, travel exchanges, and provide high-level customer service to coaches and athletes.
Technology Sales Support Specialist - Solution Consultant
Wolters Kluwer
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Full Time
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6 Days Ago
Wolters Kluwer
Develop technical sales documentation and support sales representatives during customer interactions to deliver technology solutions. Address complex customer inquiries and collaborate with technical teams to resolve product issues.
Provide comprehensive athletic travel support for collegiate clients, including booking air, hotel, and ground transportation for individuals and teams. Manage group invoicing, perform travel exchanges, and provide high-level customer service to coaches and athletes.
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Provide technical diagnostic and troubleshooting support for enterprise clients using Contentsquare and Heap. Collaborate with Product and Engineering teams to resolve complex technical issues and improve the overall support experience.
Supervisory Technical Support Representatives (REMOTE)
Koniag Government Services, LLC
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Full Time
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6 Days Ago
Koniag Government Services, LLC
Oversee daily contact center operations and lead a team of technical support representatives to ensure quality service delivery. Responsibilities include coaching staff, monitoring KPIs, handling escalated issues, and driving continuous improvement in support operations.
Coordinateur(trice) Opérationnel(le) & Support de Direction (50%) - Remote
Mélissa Bobillier Consulting
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Full Time
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6 Days Ago
Mélissa Bobillier Consulting
The role involves managing operational coordination for client mandates, including maintaining tracking tools and optimizing workflows. Additionally, the position provides executive support through meeting management, SOP documentation, and administrative reporting.
Production Support Specialist
Agile Six Applications
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Full Time
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6 Days Ago
Agile Six Applications
Plan and prioritize helpdesk activities to ensure maximum issue resolution within committed SLAs. Implement enterprise-level support processes and monitor production metrics to drive continuous operational improvement.
Provide high-level technical support to customers via phone, email, chat, and social media to resolve equipment issues and account updates. Document all interactions in Microsoft D365 and coordinate on-site service visits when necessary.
Ontario Customer Support Specialist & Trainer
Ava Industries
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Full Time
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6 Days Ago
Ava Industries
Provide exceptional customer support and technical troubleshooting for the Ava EMR software via phone and email. Deliver comprehensive remote and in-person training to users while developing customer-facing resources and reporting software bugs.
Act as a senior member of the Support Engineering team, handling complex merchant tickets and translating business requirements into technical solutions. Advocate for the customer internally to influence product strategy and roadmaps while mentoring junior team members.
Act as the technical focal point and liaison for customer requirements, providing integration testing and flight line support for power products. Responsibilities include troubleshooting systems, managing consignment stock, and delivering on-the-job training to customers.
Provide advanced technical support and troubleshooting for Fortra's IBM i Power Systems solutions to ensure customer operational success. Lead the support team by mentoring junior analysts, managing critical escalations, and collaborating with development teams on feature requests.
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Provide advanced technical support and troubleshooting for Fortra's IBM i Power Systems solutions to ensure customer operational success. Act as a senior escalation point and mentor for junior analysts while collaborating with internal teams to resolve complex software issues.
The role serves as a primary link between the company and dealership partners, focusing on onboarding, operational support, and relationship management. Key duties include managing CRM records, handling customer inquiries, and coordinating with internal teams to resolve issues.
Technical Support Representative - IT Help Desk
Peak Technologies
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Full Time
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6 Days Ago
Peak Technologies
Provide technical support to end-users by diagnosing and troubleshooting hardware, software, and network issues. Responsible for documenting resolutions, performing system maintenance, and assisting with software deployment.
Provide real-time user support via social media and live chat while collaborating with internal teams to improve product experience. Monitor transactions for fraud prevention and assist in resolving chargebacks and bug reporting.
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