Assist clients with travel arrangements, preferences, and scheduling while monitoring reservation activity. Ensure trip details are accurately completed from planning through confirmation using approved supplier resources.
Remote Support Specialist Jobs (4,585)
Search = support
Customer Support Representative - MN
Globe Life AIL - McQuade Organization
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Full Time
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6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
Oversee a third-party IT support team to ensure efficient Tier 1-3 ticket resolution and manage high-impact escalations. Administer core enterprise environments including Microsoft 365 and Salesforce while enabling the responsible adoption of AI tools.
Provide technical support for medical devices via phone and remote tools, guiding customers through product operation and configuration. Troubleshoot hardware, software, and networking issues while participating in weekend and on-call rotations.
Linux Administrator - Internal Support
Culture Core Group
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Full Time
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6 Days Ago
Culture Core Group
Provide high-level internal support and handle client requests including Linux patching and health check procedures. Manage technical documentation, perform triage on inbound alerts, and assist senior technicians with deployments.
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Diagnose and resolve complex technical issues across the Monte Carlo platform, owning the process from triage to production fix. Collaborate with Engineering and Product teams to build AI-powered support tooling and reduce ticket volume through documentation.
Lead the technical support function by implementing AI-driven triage and automation to scale resolution for MSP partners. Own all support KPIs and collaborate cross-functionally with Product and Engineering to translate field intelligence into product improvements.
IT Marketing Operations Support Specialist
Caesars Entertainment
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Full Time
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6 Days Ago
Caesars Entertainment
The role provides project management, vendor relations, and technical support for marketing product installations. It focuses on delivering superior service to internal and external guests through problem diagnostics and application support.
Act as the primary customer-facing voice for families while ensuring absolute data integrity across HubSpot, AirTable, and JotForm. Responsible for community moderation on Slack and maintaining seamless data flow for local operational teams.
Lead a Technical Support team in LATAM focusing on accounts and billing to ensure operational excellence and high customer satisfaction. Manage team performance, handle critical escalations, and optimize support workflows using data-driven insights.
Serve as the primary escalation point for complex technical issues, performing deep root cause analysis across SaaS platforms and hardware. Collaborate with cross-functional teams to resolve high-impact cases and mentor junior support engineers.
Lead a team of customer experience representatives handling complex dental inquiries via chat and phone. Oversee daily operations, manage KPIs, and optimize standard operating procedures to improve support efficiency.
Provide high-quality technical support to global clients via phone, chat, and email to ensure success with the Absorb platform. Investigate and troubleshoot technical issues to determine root causes and deliver professional solutions.
Customer Support & Training Specialist - Media Monitors
iHeartMedia
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Full Time
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6 Days Ago
iHeartMedia
Provide front-line client support and troubleshoot issues for a web-based media monitoring and analytics SaaS platform. Conduct live online training sessions and collaborate with internal teams to improve the overall customer experience.
1937 Sr DevOps Engineer - Production Support
In All Media Inc
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Full Time
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6 Days Ago
In All Media Inc
Monitor critical production systems and act as the primary technical responder for live incidents and escalations. Focus on improving platform reliability through automation, runbook refinement, and collaboration with engineering teams.
Supervisor, Support Center Operations (Must reside in Florida, Remote)
Molina Healthcare
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Full Time
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6 Days Ago
Molina Healthcare
Leads and supervises the support center team to ensure excellence in customer service for Molina members and providers. Manages escalations, ensures regulatory compliance, and drives continuous quality improvement initiatives.
Dedicated Linux Desktop & Devices Support Engineer, Singapore
Canonical
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Full Time
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6 Days Ago
Canonical
Deliver technical support for the full Ubuntu Desktop and Server stack, managing cases from qualification to resolution. Collaborate with customers via phone and ticketing systems while contributing to the internal knowledge base.
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Provide technical phone assistance and training for Franke equipment in both English and French. Maintain service documentation and implement after-sales support programs including preventive maintenance and field service activities.
Acts as the strategic right hand to the CEO, managing priorities and translating vision into actionable plans. Oversees operational efficiency, tracks KPIs, and serves as a primary liaison between the executive team and stakeholders.
Provide high-touch, empathetic support to members via email to resolve inquiries and troubleshoot product issues. Collaborate with cross-functional partners to communicate member insights and improve support workflows and policies.
Revenue Assurance Analyst - Equity Partner Support 1
Bridgepointe Technologies
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Full Time
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6 Days Ago
Bridgepointe Technologies
The analyst is responsible for auditing and reconciling commission payments against supplier contracts and resolving discrepancies. They also provide support to Equity Partners and maintain department service level agreements.
Revenue Assurance Analyst - General Strategist Support 1
Bridgepointe Technologies
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Full Time
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6 Days Ago
Bridgepointe Technologies
The role involves auditing and reconciling commission payments against supplier contracts and resolving any discrepancies. Additionally, the analyst provides support to General Strategists and maintains department service level agreements.
Client Support Specialist
National Resident Matching Program
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Full Time
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6 Days Ago
National Resident Matching Program
Provide high-level technical and process support to constituents using NRMP systems and manage the lifecycle of Fellowship Matches. Assist with system testing, data integrity maintenance, and the development of educational support materials.
Industrial Process Systems Support Engineer - Remote
Johnson Controls
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Full Time
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6 Days Ago
Johnson Controls
Support the sales, installation, and commissioning of Industrial York Process Systems Engineered Chillers. Coordinate with internal engineering groups and external customers to ensure projects meet objectives and schedules.
Business Support Analyst II
Proctor Financial, Inc.
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Full Time
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6 Days Ago
Proctor Financial, Inc.
This role assists in Loan Administration initiatives, focusing on process mapping, policy creation, and project tracking. It involves data entry into the Loss Draft Module and performing audits to ensure operational adherence.
Respond to inbound calls and emails from program participants and stakeholders to provide information on energy-saving program requirements. Support application reviews and perform administrative tasks while meeting key performance indicators.
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Executive VA – Real Estate Support (Job ID: DAVGOL1R)
Inside Out Hiring
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Full Time
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6 Days Ago
Inside Out Hiring
Provide back-end administrative support and project coordination for a real estate professional. Manage client communications, update CRM systems, and handle follow-ups with agents and vendors.
Manage complex customer technical issues and provide timely solutions via virtual meetings, chat, and email. Collaborate with Product and Engineering teams to provide customer feedback for new feature identification.
Manage complex customer technical issues and provide timely solutions via virtual meetings, chat, and email. Collaborate with Product and Engineering teams to provide customer feedback for new feature identification.
Manage incoming customer communications via phone, chat, and email to resolve support issues for clients and financial advisors. Coordinate technical escalations, prepare deed documents for trusts, and contribute to process improvements for a better customer journey.
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