Manage high-volume inbound and outbound calls to guide patients through their treatment journey and resolve queries. Maintain accurate patient records in compliance with GDPR and collaborate with the clinical team to ensure continuity of care.
Remote Support Specialist Jobs (5,746)
Search = support
ERP Support Consultant Produktion – Proalpha (m/w/d)
Proalpha Group
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Full Time
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5 Days Ago
Proalpha Group
Provide technical and functional support to customers regarding Proalpha ERP within the production environment using ServiceNow. Analyze errors to ensure stable business processes and coordinate solutions between customers and internal development teams.
Dispatch Support Specialist
Clarion Home Services Grp.
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Full Time
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5 Days Ago
Clarion Home Services Grp.
Manage daily logistics by coordinating and dispatching HVAC, plumbing, and electrical service calls to the appropriate technicians. Maintain constant communication with field staff and customers while strategically planning schedules to ensure maximum efficiency.
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German Customer Support for New Online Payment Platform - Work Remote In Greece
Mercier Consultancy Group
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Full Time
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5 Days Ago
Mercier Consultancy Group
German Speaking Customer Support Specialist - Work Remote In Greece
Mercier Consultancy Group
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Full Time
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5 Days Ago
Mercier Consultancy Group
✓No Experience Needed | Client Support Representative | Work From Home | Entry-Level
Globe Life AO
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Full Time
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5 Days Ago
Globe Life AO
Provide professional support to clients via phone, email, and virtual communication while maintaining accurate records. Assist with administrative tasks and scheduling to support daily business operations.
Commercial Banking Product Support Specialist
AMPLIFY CREDIT UNION
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Full Time
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5 Days Ago
AMPLIFY CREDIT UNION
Provide day-to-day support for business members and handle the onboarding of commercial banking products and services. Responsible for training members on treasury management tools and ensuring adherence to BSA, AML, and OFAC regulations.
Lead a team of technical support engineers providing expert troubleshooting and white-glove service for strategic healthcare IT accounts. Act as the primary technical lead for PACS/RIS systems while aligning support execution with business objectives and customer outcomes.
Provide day-to-day technical support for remote and in-office staff across hardware, software, and SaaS applications. Manage core IT processes including onboarding, offboarding, and endpoint security compliance.
Provide expert tier III technical support for complex application, hardware, and networking issues to ensure minimal downtime. Manage IT systems including servers and cloud services while mentoring junior staff and maintaining technical documentation.
The role involves coordinating client-facing activities such as scheduling, communications, and event-related support. The assistant will maintain accurate records and collaborate with internal teams to ensure a professional client experience.
Act as the primary escalation layer for technical issues, investigating and reproducing bugs to provide high-signal reports for Engineering. Manage live incidents end-to-end and maintain operational workflows to ensure platform reliability.
The Member Support Specialist assists current and prospective members via live chat, email, and phone to resolve account issues and troubleshoot problems. They are responsible for meeting quality assurance and productivity metrics while escalating member concerns to internal stakeholders.
Provide post-purchase technical support to retailers and customers, including troubleshooting and managing repair bookings. Coordinate spare parts requests and maintain proactive communication to ensure a satisfactory customer experience.
Independently resolve highly technical CI/CD, software, and infrastructure issues for enterprise customers while collaborating with engineering teams. Design and implement scalable tools and processes to enhance the customer experience.
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Respond to customer queries via live chat to provide accurate solutions and troubleshoot problems. Maintain detailed interaction records and escalate unresolved issues to internal teams.
Provide technical support for Twilio's APIs and SDKs, specifically focusing on accounts and billing requests. Resolve customer issues via various channels while documenting interactions and contributing to knowledge base articles.
Lead a Technical Support team in LATAM to ensure high customer satisfaction and operational KPI adherence. Manage team growth through coaching, performance feedback, and the resolution of internal and external escalations.
Coach clients on technical customer support skills, issue resolution, and the application of AI tools in support workflows. Provide career guidance including resume reviews, interview preparation, and promotion strategies tailored to support roles.
Remote Technical Customer Support - QA and Game Dev - 7/26
ModSquad
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Full Time
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5 Days Ago
ModSquad
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.
Assist clients in researching and organizing personalized travel experiences, including flights, accommodations, and activities. Coordinate with supplier partners to finalize arrangements and maintain accurate client documentation.
Provide technical support to users and mod authors while investigating security concerns such as malware and suspicious uploads. Collaborate with moderation and development teams to resolve account issues and improve overall service quality.
The IT Support Specialist provides hands-on technical support for hardware, software, and connectivity issues to ensure employee productivity. Responsibilities include configuring devices, onboarding new hires, and supporting corporate cybersecurity initiatives.
Provide first-level technical support to employees and customers via phone, email, and remote desktop to resolve hardware, software, and network issues. Maintain IT assets, configure user accounts, and ensure compliance with company security policies.
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Assist clients in exploring vacation options and coordinating travel components such as accommodations, transportation, and tours. Maintain accurate client records and communicate with travel suppliers to confirm bookings and itineraries.
Provide frontline application support for CMiC software, managing user accounts, security permissions, and troubleshooting system issues. Act as a liaison between business users and IT to resolve incidents and improve CMiC module workflows across finance and operations.
Provide technical support and diagnostics for UAS systems and Cloud operations for commercial and government customers. Optimize system performance by troubleshooting complex communication links and managing private Cloud configurations.
Remote Clinical Trial Support Specialist (Multiple Openings)
Angel City VA
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Full Time
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5 Days Ago
Angel City VA
Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study milestones and compliance are met.
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