Design, deploy, and manage scalable Amazon Connect environments across multiple stages using AWS services. Develop and maintain Infrastructure as Code modules with Terraform Enterprise and manage automated CI/CD pipelines.
Remote Support Specialist Jobs (4,593)
Search = support
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using AWS services. Develop and maintain Infrastructure as Code modules with Terraform Enterprise and manage automated CI/CD pipelines.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using AWS services. Develop and maintain Infrastructure as Code modules with Terraform Enterprise and manage automated CI/CD pipelines.
Provides administrative and technical support to the Case Management department to ensure regulatory compliance and data accuracy. Responsibilities include maintaining reports, managing documentation, and assisting with program audits and special projects.
Maintain and communicate the brand identity of an international client through the creation of layouts, illustrations, and icons. Ensure corporate design consistency by reviewing, commenting on, and approving submitted designs.
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Provide L1/L2 technical support and monitor infrastructure for multiple client environments in an MSP setting. Administer Microsoft 365 services, manage network connectivity, and maintain detailed technical documentation and SOPs.
Act as the first point of contact for customers to provide technical product support and troubleshoot issues using JSON logs. Collaborate with Engineering and Customer Success teams to resolve complex problems and maintain internal knowledge base documentation.
Act as the primary technical expert resolving complex customer issues and bridging communication between CSMs and product teams. Manage the full ticket lifecycle, diagnose root causes of bugs, and contribute to the internal knowledge base.
Manage the support queue for AI platforms like Claude, Gemini, and Slack AI, handling triage, diagnosis, and resolution of complex tickets. Build and maintain an internal AI knowledge base while guiding users through governance processes and connector approvals.
Provide first-line support and operational monitoring to ensure the stability of gaming infrastructure. Process client requests via Jira and coordinate with internal departments and partner helpdesks.
Provide first-line support and operational monitoring to ensure the stability of the gaming infrastructure. Process client requests via Jira and coordinate with internal departments and partner helpdesks.
Werkstudent Customer Support (m/w/d)
cleverly & complori
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Full Time
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6 Days Ago
cleverly & complori
Coordinate communication between customers and educators to resolve issues proactively. Manage requests using SLA and prioritization systems to ensure high-quality service delivery.
Oversee offshore loan processing operations and lead a team to ensure accuracy and compliance with Australian lending standards. Act as the primary escalation point for complex lending scenarios and support brokers and referral partners.
AU Broker Support Specialist | AU | WFH
Staff Domain Inc.
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Full Time
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1 Week Ago
Staff Domain Inc.
Support brokers and referral partners by managing inbound inquiries and providing preliminary lending guidance. Collect and review application documents to ensure completeness before escalating them to the local lending team.
The role involves resolving customer queries and technical issues promptly while adhering to SLAs. It also requires collaborating with R&D and Services teams to address bugs and maintaining high customer satisfaction through documentation and system availability.
Support and Administrators for SharePoint, OneDrive, Intune, Defender- (remote from Europe)- 10/06/26
AlmavivA de Belgique
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Full Time
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1 Week Ago
AlmavivA de Belgique
Provide operational support and administration for Microsoft 365 cloud services, including ticket management and infrastructure documentation. Collaborate with platform managers to implement governance policies and manage new feature releases.
Act as the primary point of contact for customers and coordinate appointments between clients and Sales Managers. Focus on preparing customers for expert consultations and optimizing internal processes to ensure a high-quality customer experience.
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Identify and resolve issues within critical business systems while acting as a software detective. Collaborate with team members to troubleshoot problems, document solutions, and implement system enhancements.
Provide tier 1 and 2 technical support for EMEA employees across various operating systems and software platforms. Manage user access, endpoint deployment via MDM, and develop scalable IT workflows and documentation.
Provide professional customer support via phone, email, and chat to resolve inquiries and troubleshoot issues. Document all interactions in the CRM system and collaborate with other departments to enhance customer satisfaction.
The role involves identifying and resolving complex technical problems for SailPoint customers in Korea and the APJ region. It combines technical support with account management to ensure high customer satisfaction and product adoption.
Investigate and resolve technical support cases related to the Akeyless SaaS platform, focusing on secret access and authentication. Collaborate with engineering teams to escalate bugs and develop troubleshooting runbooks to improve customer experience.
Provide administrative and process-driven support to Business Development Managers by configuring partner listings and managing onboarding workflows. Maintain high-quality listings and respond to internal and partner enquiries to ensure smooth post-launch operations.
Lead high-priority enablement and growth initiatives to support pipeline development and cross-functional execution across Sales, Customer Success, and Marketing. Directly supervise and coach Sales Development Representatives to align team activity with business goals.
The specialist will virtually meet with clients to guide them through available benefit programs and answer their questions. They are also responsible for supporting clients through onboarding and maintaining digital documentation.
The consultant will virtually meet with clients to guide them through available benefit programs and answer their questions. They are also responsible for supporting clients through onboarding and maintaining digital records.
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The role involves virtually guiding clients through available benefit programs and managing their onboarding process. Additionally, the manager will mentor team members and support overall team development and performance.
IT Systems Analyst IV (IT Workday Grants & Customer Accounts/Contracts Support Analyst)
University of Louisville
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Full Time
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1 Week Ago
University of Louisville
Analyze, design, and maintain Workday solutions specifically for Grants, Customer Accounts, and Contracts. Provide technical troubleshooting, build advanced reports, and collaborate with stakeholders to optimize business processes.
IT Systems Analyst IV (IT Workday Procure To Pay Support Analyst)
University of Louisville
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Full Time
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1 Week Ago
University of Louisville
The role involves analyzing, designing, and maintaining Workday Procure to Pay solutions to optimize business processes. It requires providing technical and functional support, creating reports, and coordinating system enhancements and testing.
Bilingual Customer Support Specialist (English/French-Canadian)
Resolv.Global
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Full Time
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1 Week Ago
Resolv.Global
Handle inbound customer inquiries via phone, email, and chat regarding warranty claims and general product assistance. Document interactions accurately and collaborate with internal teams to ensure high service quality.
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