This role involves managing the technical health of customers by overseeing technical support requests, conducting customer training on new features, and handling feature setup and configuration. Responsibilities also include providing technical consulting, building customer relationships, and collaborating with internal security, engineering, and product teams.
Remote Support Specialist Jobs (4,585)
Search = support
Medical Support Assistant (Medical Receptionist)
Customer Value Partners
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Full Time
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11 Weeks Ago
Customer Value Partners
The Medical Support Assistant will coordinate care between VA and community providers, manage appointment scheduling according to VA directives, and process community care consults using systems like HSRM and PPMS. Responsibilities also include validating patient demographics, processing correspondence, and serving as a Patient Relations Representative to resolve concerns.
Medical Support Assistant (Medical Receptionist)
Customer Value Partners
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Full Time
·
11 Weeks Ago
Customer Value Partners
The Medical Support Assistant will coordinate care between VA and community providers, manage appointment scheduling according to VHA Directive 1230, and process community care consults using systems like HSRM and PPMS. Responsibilities also include validating patient demographics, processing administrative information into CPRS and VistA, and serving as a Patient Relations Representative by handling feedback and concerns.
Medical Support Assistant (Medical Receptionist)
Customer Value Partners
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Full Time
·
11 Weeks Ago
Customer Value Partners
The Medical Support Assistant will coordinate care between VA and community providers, manage appointment scheduling, and ensure Veterans receive timely and appropriate care according to VA directives and guidelines. Key duties include processing consults, updating patient demographics, handling correspondence, and monitoring incoming/outgoing communications while maintaining strict confidentiality.
Senior Technical Support Engineer Tier 3 (Saas Platform)
Oomnitza
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Full Time
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11 Weeks Ago
Oomnitza
Serve as the primary point of contact for complex customer inquiries, issues, and escalations, troubleshooting and resolving problems related to integrations, workflows, and platform performance, often joining live customer calls. Diagnose, troubleshoot, and debug issues end-to-end, leveraging skills in REST API functionality, HTTP codes, authentication types, and database querying via SQL.
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The specialist will be responsible for providing excellent customer service by answering user questions via chat, email, and phone, handling account requests like disputes and applications, and teaching customers how to use the product effectively. They will also identify systemic flaws, work with engineering on bugs, and communicate user needs to partner banks.
The primary responsibility is delivering fast, accurate, and empathetic voice and email support to workplace customers, resolving issues related to shifts, payments, and the platform in real time. Specialists must also use tools like Zendesk to investigate cases, maintain documentation, and troubleshoot problems.
PeopleSoft Technical Support Engineer/ Admin
SUNSHINE ENTERPRISE USA LLC
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Full Time
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11 Weeks Ago
SUNSHINE ENTERPRISE USA LLC
The role involves providing support for a complex PeopleSoft Human Resource Management System, focusing on system administration, performance monitoring, and troubleshooting across various platforms. Key duties include maintaining components like WebLogic and Tuxedo, applying Tax Updates via PUM, and configuring Integration Broker for system integrations.
Customer Support Specialist I
Cantata Health Solutions, LLC
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Full Time
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11 Weeks Ago
Cantata Health Solutions, LLC
The Customer Support Specialist acts as the main contact for incoming application support issues across software, systems, and hardware, providing prompt initial response and performing preliminary data acquisition and triage. Responsibilities include resolving basic configuration and functionality inquiries via phone, online, and email, while accurately documenting and tracking all service requests.
The role involves handling incoming customer calls professionally, accurately documenting interactions, and providing precise product information while troubleshooting technical issues. Responsibilities also include promptly processing work orders to resolve customer requests and adhering to established call center guidelines and KPIs.
Remote Bilingual Customer Support (Portuguese/English) - Music Streaming
ModSquad
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Full Time
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11 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Primary duties involve responding to customer inquiries through inbound messages in both Portuguese and English.
Remote Bilingual Customer Support (Spanish/English) - Music Streaming - 03/2026
ModSquad
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Full Time
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11 Weeks Ago
ModSquad
The representative will serve as the primary contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both Spanish and English.
Remote Bilingual Customer Support (German/English) - Music Streaming - 3/2026 74 APPLICANTS
ModSquad
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Full Time
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11 Weeks Ago
ModSquad
The representative will serve as the primary contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both German and English.
Remote Bilingual Customer Support (Korean/English) - Music Streaming - 03/2026 12 APPLICANTS
ModSquad
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Full Time
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11 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Primary duties involve responding to customer inquiries through inbound messages in both Korean and English.
Technical Support Specialist Voice Quality - German Speaking position
Aircall
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Full Time
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11 Weeks Ago
Aircall
Investigate and resolve complex telephony and network-related issues impacting customer call capabilities, focusing heavily on voice quality, VoIP troubleshooting, and telecom integrations. This involves diagnosing issues like poor audio quality, call failures, and routing problems while collaborating with internal engineering teams and external carrier partners.
The Senior Product Support Engineer acts as the first point of contact for complex technical issues within the cloud-based financial crime prevention platform, taking full ownership of incidents, mitigating urgent problems, and escalating to engineering teams until resolution. Responsibilities include troubleshooting product and infrastructure issues in a 24/7 environment, managing customer communications, documenting root causes, and mentoring L1 support staff.
Technician, Field Service Technical Support
Barry-Wehmiller
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Full Time
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11 Weeks Ago
Barry-Wehmiller
This dual role serves as the primary customer service and technical service representative during the second shift, independently resolving customer issues, providing breakdown support, and performing remote programming changes via VPN. Responsibilities also include documenting resolutions, arranging parts shipments, and analyzing customer data for productivity improvements.
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The role is responsible for the operational delivery of the Ivanti Endpoint Management Suite, focusing on software deployment, security improvements, and compliance across the front office estate. This includes managing availability, developing deployment strategies, investigating security vulnerabilities, and ensuring system hardening through configuration and patching.
The role involves ensuring the stable operation of corporate financial systems, monitoring system processes, and responding to service availability incidents to meet SLA requirements. Responsibilities also include analyzing system behavior, resolving errors, managing user requests via Service Desk, and participating in system modifications and audits.
App Dev & Support Engineer III
Conduent Bus Proc Optimization Srvs, Inc
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Full Time
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11 Weeks Ago
Conduent Bus Proc Optimization Srvs, Inc
This role involves leading the design and development of customized solutions within the Microsoft Dynamics 365 environment, specifically the Customer Service & Sales Modules, while overseeing coding, testing, and debugging. The engineer will also manage development efforts for projects, ensuring timely delivery and quality standards are met.
Client Support Specialist (Work From Home)
American Income Life Insurance Company
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Full Time
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11 Weeks Ago
American Income Life Insurance Company
The specialist will support clients by explaining available benefit programs and answering questions regarding their coverage. They must guide members through their options and maintain a strong understanding of company products and services.
The manager will ensure consistent, high-quality customer support across all channels by maintaining standards, acting as an escalation point for complex issues, and monitoring team performance metrics like KPIs, SLAs, and CSAT. They will also be responsible for developing and improving support processes and collaborating cross-functionally while handling support tickets as an individual contributor when necessary.
Remote Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions
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Full Time
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12 Weeks Ago
Ansible Government Solutions
The role involves performing appointment scheduling, tracking, and patient contact according to VA policies, while also serving as the designated receptionist for assigned clinics. Responsibilities include screening calls, maintaining accurate patient demographic information, processing community care consults, and ensuring medical records are correctly uploaded into VA systems.
Remote Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions
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Full Time
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12 Weeks Ago
Ansible Government Solutions
The role involves performing appointment scheduling, tracking, and patient contact according to VA policies, while serving as the designated scheduler/receptionist for assigned clinics. Responsibilities also include screening calls, maintaining accurate patient demographic information, processing community care consults, and ensuring medical records are correctly uploaded into VA systems.
Remote Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions
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Full Time
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12 Weeks Ago
Ansible Government Solutions
The role involves performing appointment scheduling, tracking, and patient contact according to VA policies, while serving as the designated scheduler/receptionist for assigned clinics. Responsibilities also include screening calls, maintaining accurate patient demographic information, and processing community care consults and referrals using various VA systems.
Remote Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions
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Full Time
·
12 Weeks Ago
Ansible Government Solutions
The role involves performing appointment scheduling, tracking, and patient contact according to VA policies, while serving as the designated receptionist coordinating activities across assigned clinics. Responsibilities also include processing community care consults, validating patient data, and ensuring medical records are accurately uploaded into VA systems like CPRS and VistA.
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The Product Support Engineer will act as the frontline contact for customers, providing timely and accurate responses, educating them on the product, and diagnosing, troubleshooting, and resolving technical issues. Responsibilities also include managing support workload, improving internal processes, expanding documentation, and participating in an on-call rotation.
The Application Support Engineer is primarily responsible for the day-to-day technical support, troubleshooting, and issue resolution for the firm's financial and administrative systems, including Elite 3E and Intapp products, for internal and external clients. This role also involves researching complex solutions, making enhancement requests, and becoming a subject matter expert on relevant databases.
The Finance Support Specialist will manage day-to-day finance and accounting activities for US operations, including billing, invoicing, accounts payable, and collections, while adhering to US business requirements. This involves preparing various financial transactions, reports, and supporting commission payments and expense reimbursements.
Medical Support Assistant
Customer Value Partners
·
Full Time
·
12 Weeks Ago
Customer Value Partners
The Medical Support Assistant will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care, serving as the designated scheduler/receptionist responsible for appointment coordination.
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