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Build, maintain, and automate standard client and service-delivery reports using Excel, Genesys, Calabrio, and Empower, coordinating with Implementation, Account Management, and Operations to meet agreed requirements. Triage reporting requests, route unsupported requests to the MicroStrategy team, investigate data discrepancies, update existing reports, and deliver timely reports through the ticketing system.
Lead the development and deployment of enterprise maintenance and reliability strategy across manufacturing sites, including governance, asset management, maintenance programs, systems, and performance measurement. Build organizational capability and drive continuous improvement through standardized processes, training, audits, root cause analysis, and collaboration with site and cross-functional leaders.
Administer and improve Salesforce for the sales, customer success, and marketing teams, including data cleanup, territory and book reassignments, renewal tracking, and workflow automation. Audit and troubleshoot integrations among Salesforce, Gong, and BigQuery, and document the systems, data definitions, and ongoing maintenance needs.
Identify audit-process pain points and develop product concepts, workflows, and executable audit logic to expand the platform. Collaborate with management, engineering, AI teams, and customers to prioritize the roadmap, test and improve outputs, and represent auditors in customer and industry discussions.
Create campaign and product marketing assets across web, social, sales enablement, events, and video, taking projects from brief through final production-ready files. Apply and extend brand standards, contribute to Figma templates and component libraries, and coordinate timelines, feedback, and handoffs with design and marketing stakeholders.
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Manage the agency owner’s inbox, calendar, administrative follow-ups, task tracking, and meeting documentation. Prepare recurring reports, organize operational data, support CRM workflows, document processes, and take on additional operational and recruiting coordination tasks over time.
Own and secure CareMessage’s Google Cloud data platform, managing infrastructure through Terraform and CI/CD, and ensuring reliable pipelines, monitoring, and protection of patient information. Enable data scientists and analysts to move work into production by providing safe self-service environments, removing infrastructure bottlenecks, and documenting platform operations.
Own global technical sales enablement and Solution Architect onboarding, including ramp programs, launch readiness, competitive and architecture curricula, and enablement tools. Use field data to identify skill gaps, measure readiness and business outcomes, coach in customer-facing situations, and align Product, Marketing, Sales, and SA leadership.
Build and maintain customer relationships, develop existing accounts, acquire new customers, and identify profitable sales opportunities across the assigned territory. Manage customer visits, negotiations, forecasts, Salesforce records, reporting, and coordination with internal teams while representing the company professionally.
Own and execute digital marketing strategy across assigned client accounts, covering CMS, agentic search optimization, digital advertising, and attribution. Advise clients on emerging trends, communicate results, coordinate delivery with internal teams, and report performance where no Solution Account Manager is assigned.
Handle inbound and outbound customer inquiries, resolve issues proactively, and provide professional service while protecting confidential information. Document call details, provide feedback, de-escalate or escalate issues as appropriate, and upsell when required.
Develop and execute recruiting strategies for assigned key accounts, including sourcing for difficult-to-fill and high-volume roles, building talent pipelines, and providing direct recruiting support. Analyze hiring performance, improve recruiting processes and technology adoption, train operational leaders, and communicate account progress and recommended actions.
Promote and sell Hagerty insurance products to members and agents, guiding sales from initial conversations and quotes through policy education and closing. Service existing policies, assess risk, and prepare accurate documentation while providing timely, professional support.
The Care Coordinator assesses member needs, develops personalized care plans, and coordinates services to ensure optimal health outcomes. This role involves frequent travel to visit Medicaid members in their homes and care facilities to resolve barriers and monitor progress.
The Care Coordinator assesses member needs, develops personalized care plans, and facilitates access to resources to ensure optimal health outcomes. This role involves significant local travel to conduct home and facility visits while monitoring patient progress and resolving barriers to care.
The Senior Biostatistician will lead biostatistics tasks for clinical studies, including developing statistical analysis plans and performing complex data analysis. They will also contribute to CRF design, review randomization schemes, and participate in bid defense meetings.
Lead the planning, implementation, maintenance, and optimization of clinical systems across assigned studies, translating study requirements into compliant solutions and overseeing integrations, data flows, testing, and deliverables. Manage risks and stakeholder communications, support study start-up and customer interactions, mentor team members, contribute to process improvement, and provide subject matter expertise for business development.
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Develop and execute regional sourcing strategies, negotiate contracts, manage supplier relationships and performance, and ensure compliance with client and JLL requirements. Lead and mentor two sourcing managers, report sourcing results to stakeholders, and improve sourcing processes and operations.
The associate will conduct fraud reviews, verify application information, and perform risk assessments using investigative tools. They will also manage inbound and outbound customer communications to support application completion and provide guidance throughout the lending process.
Manage mobile imaging deployments from site assessment and preparation through equipment installation and operational launch, coordinating internal teams, vendors, clients, budgets, schedules, and compliance requirements. Track project performance, resolve risks and issues, and improve deployment processes through standardized practices, metrics, and lessons learned.
Lead the Domestic Disaster Finance Response Team and oversee financial planning, purchasing processes, controls, reporting, and financial infrastructure for disaster relief operations. Partner with Disaster Cycle Services to develop response budgets, monitor spending, forecast costs, and improve financial tools and processes while supporting transitions between disaster response phases.
The Medical Science Liaison acts as a primary scientific resource to healthcare providers and opinion leaders to advance the obesity pipeline and scientific platform. Responsibilities include conducting peer-to-peer scientific exchanges, supporting clinical research, and providing field insights to inform corporate strategies.
The Medical Science Liaison acts as a primary scientific resource for healthcare providers and opinion leaders to improve patient outcomes through scientific exchange. They are responsible for executing medical strategy, supporting clinical research, and communicating clinical and economic data to stakeholders.
Deliver systems engineering work across R&D platforms, cloud and hybrid infrastructure, integrations, high-performance computing, and foundational AI architectures, ensuring solutions meet enterprise security, compliance, and operational standards. Coordinate with Enterprise IT, vendors, and R&D stakeholders; maintain technical plans and documentation, support operational readiness, and escalate risks and dependencies.
Maintain the quality, security, usability, and governance of business data, including monitoring for integrity issues and establishing data standards, sourcing, and workflows. Support marketing and reporting teams by interpreting data, troubleshooting inconsistencies, documenting processes, coordinating requests, and identifying opportunities to standardize or automate data management.
Administer and maintain enterprise database systems supporting AAO applications across Microsoft SQL Server, Oracle, PostgreSQL, and MySQL platforms. Install, configure, secure, patch, migrate, back up, and recover databases; troubleshoot complex issues and support high availability, disaster recovery, and on-call service requirements.
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Administer and maintain enterprise databases supporting NASA AAO applications across Microsoft SQL Server, Oracle, PostgreSQL, and MySQL platforms. Install, configure, secure, patch, back up, recover, and troubleshoot database systems while supporting high availability, disaster recovery, and on-call service requirements.
Analyze business and claims processes, identify opportunities to improve efficiency, and design, develop, test, and maintain automated systems, database solutions, and reports. Gather and document requirements, advise stakeholders on technical solutions, troubleshoot applications, and monitor project progress and risks.
Review and assess adverse event cases, then accurately and promptly document and submit reports to pharmaceutical manufacturers and the FDA under RN supervision. Track reporting activity, respond to information requests, identify documentation errors, and support compliance, audits, and quality initiatives.
Support the North American sales team by preparing quotes, proposals, presentations, applications, and new-business implementation materials while responding to prospect and broker inquiries. Maintain Salesforce data, produce reports and analysis, coordinate across internal and external teams, and contribute to market projects and process improvements.
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