Customer Experience Engineer
The role involves solving complex customer escalations and configuring AI systems to reduce case volume. The engineer will synthesize customer insights to influence product and engineering roadmaps.
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The role involves solving complex customer escalations and configuring AI systems to reduce case volume. The engineer will synthesize customer insights to influence product and engineering roadmaps.
You will own the Canada Core Marketplace lifecycle strategy by developing and executing CRM programs that drive customer engagement, retention, and resurrection. You will also manage end-to-end campaigns, including audience segmentation, creative briefing, and performance analysis in collaboration with cross-functional teams.
Evaluate and rank model outputs to improve LLM performance through preference tasks and adversarial stress-testing. Create high-quality training datasets and develop grading rubrics for multimodal data across text, image, and structured formats.
Conduct comprehensive on-site and remote examinations of Broker/Dealer and RIA branch offices to ensure regulatory compliance. Identify deficiencies and prepare detailed reports with recommendations for corrective action.
The Lead Incident Security Responder drives applied product security across the portfolio, performing architecture reviews, threat models, and vulnerability triage. They also manage customer security inquiries and maintain detection content and SOAR automations within the corporate environment.
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The role involves supporting the Employer of Record (EOR) service by managing the full employee lifecycle and ensuring legal compliance for clients globally. Key duties include drafting HR policies, managing complex employee relations, and collaborating with product teams to optimize HR workflows.
External Moderators evaluate assessments, marking processes, and academic standards to ensure fairness and alignment with NQF levels. They provide developmental feedback to internal staff and submit detailed reports to maintain institutional quality assurance.
Lead the technical strategy and execution for Voice AI opportunities within the manufacturing and industrial automation sector. This includes designing hybrid edge/cloud architectures and managing technical evaluations and PoCs to convert interest into signed deals.
Engage senior decision-makers across the manufacturing and industrial automation ecosystem to qualify and close complex partnership and customer deals. Drive the full sales cycle from first contact to closure, acting as a standalone commercial engine to establish a new market for agentic voice AI.
The instructor will develop and record high-quality asynchronous e-learning video lessons on the Mulligan Concept. Responsibilities include covering clinical evaluation, mobilization techniques, and practical clinical integration.
The instructor will develop and record high-quality asynchronous e-learning video lessons on gender equality in the workplace. The role involves covering topics such as regulatory frameworks, stereotypes, biases, and corporate best practices.
The instructor will develop and record high-quality asynchronous e-learning video lessons on burnout and organizational wellness. The role involves creating content covering stress management, prevention strategies, and best practices for a 6-hour course.
Supervise and coach a team of Trainers to ensure a high-quality customer onboarding experience. Optimize operational workflows, manage team schedules, and implement QA strategies to drive continuous improvement.
Manage a portfolio of strategic global accounts to ensure maximum value realization and long-term retention through adoption and value engagements. Lead the customer lifecycle from deployment to renewal, facilitating Executive Business Reviews and coordinating with internal teams to drive growth.
Manage and optimize cloud infrastructure on Google Cloud Platform using Infrastructure as Code and CI/CD pipelines. Ensure the security, scalability, and observability of environments while collaborating with development teams on microservices architectures.
Lead the design and operationalization of a next-generation AI/ML platform to support the full development lifecycle of machine learning and generative AI solutions. Drive operational excellence by implementing scalable infrastructure for model training, inference, and automated deployment pipelines.
The Field Sales Engineer leads the technical sales process and collaborates with the Account Management Team to meet annual bookings quotas. Key duties include conducting product demonstrations and implementing a proactive territory management plan to increase market share.
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The Global Media Officer is responsible for maximizing Plan International's global presence across print, broadcast, and digital media to advance children's rights and girls' equality. This includes managing media relationships, monitoring global news trends, and providing technical guidance to federation offices.
The role involves implementing the company's communication strategy and managing media relations and reputation. It also includes coordinating with communication agencies and managing relations with the Baltic investor community.
Design and deploy enterprise-grade AI solutions and conversational agents using Microsoft Copilot Studio and Power Platform. Integrate these tools with Microsoft 365, Azure services, and external APIs to automate business processes.
Provide expert insights and feedback on ITSM and ESM platforms through research questions, scenario reviews, and surveys. Contribute subject matter expertise to help research teams understand IT functions and service management workflows.
Provide expert insights and feedback on ITSM and ESM platforms through research questions, scenario reviews, and surveys. Contribute subject matter expertise to help research teams understand how IT functions evaluate service management tools.
Leads IT operations, security operations, and technology governance to ensure a secure and compliant environment for a SaaS business. Manages GRC processes, security incident response, and coordinates external audits and customer security assessments.
Build and manage strategic relationships with leading technology distributors to generate new business opportunities within their vendor ecosystems. Manage the full sales cycle to sell Impartner subscriptions to independent software vendors and technology vendors while exceeding revenue goals.
Lead the delivery and reliability of five e-commerce storefronts while managing the migration of brands onto Shopify. You will oversee team growth, code standards, and the integration of AI agents to accelerate engineering output.
The role involves executing and managing partner-focused initiatives, including high-quality events, masterclasses, and conferences. Responsibilities include sourcing vendors, managing logistics, and collaborating with the go-to-market team.
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Oversee the development and review of complex financial models for infrastructure and energy transition deals to inform strategic investment decisions. Lead advisory engagements and mentor team members while establishing high standards for modeling quality and methodology.
Lead the development and operation of greenfield financial models for mid-market infrastructure and energy transition M&A transactions. Perform complex valuation analyses and collaborate with clients and cross-functional teams to provide strategic financial recommendations.
Lead the organic growth engine by integrating content strategy, SEO, and AI search visibility to increase brand discoverability. Manage the content calendar and creative direction across social platforms to drive measurable business growth.
The intern will create and optimize SEO-driven blog content and data-backed email campaigns to drive engagement and lead growth. They are responsible for tracking KPIs and using analytics tools to report performance and refine content strategies.
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