You will be responsible for providing polite and accurate technical support to residential and small business customers via phone. Additionally, you will handle fault reporting, resolve service issues, and learn specific troubleshooting methods for telecommunications networks.
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Provide technical application support for fleet management software via email and telephone while managing incidents through to resolution. Collaborate with the development team to log bugs and contribute to the knowledge base to improve customer self-service.
INVITE ONLY: Research and Evidence-Based Practice – College of Nursing and Health Care Professions
Grand Canyon University
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Full Time
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3 Days Ago
Grand Canyon University
Deliver high-quality instruction in research and evidence-based practice while facilitating meaningful classroom discussions. Support program initiatives and maintain compliance with accreditation standards while modeling the university's mission.
Define and execute the multi-year strategy for Genesys outbound engagement platforms, integrating AI-powered virtual agents and workflow automation. Lead cross-functional teams to modernize platform capabilities and expand outbound solutions into new business domains like sales, marketing, and proactive service.
You will manage day-to-day site start-up and activation activities while providing guidance and mentoring to the FSP Site Start Up team. Additionally, you will partner with Clinical Operations teams to improve study start-up metrics and ensure adherence to project timelines.
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The Study Delivery Specialist supports clinical trial site management by ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice guidelines. They also collaborate with cross-functional teams to manage site documentation, data entry, and performance tracking.
You will support the collection, review, and processing of adverse event data while ensuring compliance with pharmacovigilance regulations. Additionally, you will assist in preparing safety reports and collaborate with cross-functional teams to maintain accurate safety documentation.
The Site Activation Lead designs and executes study start-up plans to ensure clinical trials move from planning to reality without delays. They oversee regulatory submissions, site contracts, and budget negotiations while leading cross-functional teams to maintain performance and data accuracy.
The Sales Representative will promote and sell the neuromodulation portfolio while building strong relationships with healthcare providers. They are also responsible for supporting surgical procedures in the operating room and managing territorial inventory.
Data Governance & Quality Engineer
Agilent Technologies
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Full Time
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3 Days Ago
Agilent Technologies
You will govern critical data assets by defining metadata, business definitions, and quality standards while managing enterprise data catalog content. Additionally, you will partner with stakeholders to embed governance into solution designs and develop monitoring solutions to ensure data quality and commercial readiness.
The Strategic Account Manager is responsible for driving revenue growth by developing new business and expanding existing accounts within a defined territory. They will execute strategic account plans, manage the full sales cycle, and build strong relationships with C-level stakeholders.
The Strategic Relationship Manager will develop and execute account plans to drive growth, profitability, and market share across key veterinary partnerships. They will lead negotiations, manage long-term relationships, and collaborate cross-functionally to deliver tailored solutions.
The Virtual Performance Coach will deliver live and on-demand fitness classes, 1:1 consultations, and webinars while fostering member engagement through the company's virtual platform. They are responsible for providing expert guidance aligned with Exos methodologies and tracking key performance indicators to improve virtual programming.
The engineer is responsible for reviewing incident circumstances and repair estimates to ensure costs are fair, reasonable, and accurate. They will also negotiate with non-network repairers and value vehicles for total losses.
The Senior Manager of Provider Performance is responsible for guiding healthcare providers toward value-based care models by analyzing performance metrics and interpreting complex data. They also develop patient engagement strategies, manage financial performance, and provide educational support to ensure successful care delivery.
The role involves analyzing contractual performance metrics and translating complex data into actionable insights to guide healthcare providers toward value-based care outcomes. Additionally, the manager will develop patient engagement strategies, implement risk stratification models, and provide educational support to ensure successful practice transitions.
Principal/Senior Principal Independent Cost Evaluation Analyst
Northrop Grumman
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Full Time
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3 Days Ago
Northrop Grumman
The analyst will collect, analyze, and validate data to support independent cost assessments and proposal reviews. They are responsible for developing standardized tools, frameworks, and predictive models to ensure consistent and accurate cost evaluation methodologies across the organization.
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The coach will support teams in adopting Agile methodologies, facilitating ceremonies, and improving team health. They will also provide hands-on guidance using Jira and Jira Align to ensure effective work structuring and data quality.
You will provide support to customers and colleagues by investigating queries and identifying opportunities to improve business processes. Additionally, you will coordinate performance improvements and maintain accurate operational records while utilizing AI tools to enhance customer experience.
You will investigate and resolve customer complaints by liaising with clients to ensure fair outcomes and timely responses. Additionally, you will analyze complaint trends to identify opportunities for improving customer experience and operational efficiency.
Manage and develop relationships with distributors and local partners to expand the distribution network. Monitor sales performance, sell-out, and margins while identifying new commercial opportunities in key sectors.
The Account Executive will manage the full sales cycle, from prospecting and cold outreach to conducting demos and closing new business. They will also maintain a clean sales pipeline and achieve monthly and quarterly revenue targets.
The Senior Investigator leads and conducts complex, high-risk workplace investigations involving discrimination, harassment, and policy violations from intake through resolution. They also provide expert consultation to management on employee relations matters, including disciplinary actions, performance concerns, and conflict resolution.
The Account Executive will own the full sales cycle, from outbound prospecting and discovery to negotiation and closing. They will partner with Solutions Engineers to deliver tailored product demonstrations and manage relationships with key stakeholders across various departments.
You will deliver multi-channel digital campaigns, manage website improvements, and support lead generation across various insurance and risk management brands. The role involves hands-on execution of email marketing, SEO, paid media, and performance reporting using tools like GA4 and Google Tag Manager.
Consultant - Workforce Management
Causeway Technologies
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Full Time
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3 Days Ago
Causeway Technologies
The consultant will drive successful project deliveries by configuring the CausewayOne platform and collaborating with customers to meet their business objectives. They will also provide ongoing support, training, and relationship management to ensure high levels of customer satisfaction and retention.
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Translate strategic company objectives into clear, actionable goals for the engineering team while leading complex projects. Optimize team workflows, manage resource allocation, and ensure continuous alignment with Product Managers and Designers.
The Senior Product Marketing Manager will define the value proposition for their product line and create collateral and sales enablement tools. They will also coordinate product launches, manage cross-functional projects, and act as a subject matter expert on market trends and buyer personas.
The Customer Care Advisor will provide operational support by communicating with patients via phone, email, live chat, and social media. They will work closely with clinical and pharmacy teams to ensure high-quality service and patient safety.
You will own the full sales cycle for sportsbook solutions, including prospecting, commercial negotiations, and closing deals with Tier 1 operators. Additionally, you will build and maintain relationships with C-level executives and coordinate with internal teams to ensure successful delivery.
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