Lead a global voice operations team to maintain and evolve enterprise voice infrastructure, ensuring high call quality and reliability. Oversee daily operations, incident response, and the configuration of SBCs and policy servers.
Vonage
26 Remote Job Openings at Vonage
Drive new logo acquisition and revenue growth by targeting high-growth digital and cloud software companies. Develop sales strategies, manage territories, and collaborate with technical teams to implement custom omnichannel communication solutions.
Drive new business acquisition within the Mid-Market segment by managing the full sales cycle from pipeline generation to close. Lead compelling presentations of CPaaS products to C-level executives and coordinate with cross-functional teams to navigate complex sales cycles.
Drive referral business and manage strategic relationships within the ServiceNow ecosystem to generate pipeline and revenue. Lead joint field events and coordinate go-to-market strategies to position Vonage as a top communication partner.
Identify and incubate new growth opportunities to expand the Network Powered Solutions addressable market and build a sustainable multi-year pipeline. Collaborate with product and engineering teams to validate new concepts and manage strategic partnerships to accelerate adoption.
Manage and grow a portfolio of mid-market accounts in the DACH-NL region, focusing on new logo acquisition and revenue growth. Collaborate with cross-functional teams to deliver tailored CPaaS/API solutions and maintain accurate forecasting in Salesforce.
Own demand and revenue intelligence by building predictive models for forecasting and lead scoring. Collaborate with Sales and Marketing to translate complex data into actionable narratives that drive executive strategic decisions.
Act as the bridge between the Snowflake data platform and AI-powered marketing systems to enable agentic AI workflows. Design and maintain data layers for agent memory and context retrieval while collaborating with engineering teams to optimize data for AI/ML use cases.
Lead the product strategy and roadmap for BSS and Platform Services, including Lead-to-Cash, Identity Management, and API Gateways. Manage a team of product managers and collaborate with engineering and sales to drive growth and digital transformation.
The Customer Success Training Specialist will design and lead onboarding programs for new Customer Success Managers (CSMs) and develop continuous enablement curricula. They will also assess knowledge gaps and create engaging learning experiences for global CS teams.
Develop high-throughput, low-latency Go microservices for a real-time fraud alert delivery pipeline. Collaborate with cross-functional teams to build scalable, maintainable, and cost-effective software solutions.
You will investigate, troubleshoot, and resolve technical issues related to customer API and SDK implementations. Additionally, you will communicate effectively with customers and internal stakeholders while contributing to knowledge bases.
Define and evolve the architecture strategy, reference models, and target states across the CPaaS platform. Lead cross-domain architectural initiatives while partnering with engineering and product leaders to translate business needs into scalable solutions.
The role involves driving net new business development across the ANZ region while managing and growing an existing portfolio of enterprise accounts. You will be responsible for the full sales cycle, from prospecting and pipeline building to closing deals and fostering long-term strategic partnerships.
The Engineering Manager will lead a team of software engineers to build and scale microservices for a high-performance SMS messaging platform. Responsibilities include managing project lifecycles, collaborating with product managers, and ensuring the delivery of high-quality, scalable software solutions.
You will investigate, troubleshoot, and resolve technical issues related to Voice APIs while managing projects for strategic accounts. Additionally, you will communicate effectively with customers and internal stakeholders to ensure a high-quality support experience.
You will investigate, troubleshoot, and resolve technical issues related to customer API and SDK implementations. Additionally, you will communicate effectively with customers and internal stakeholders while contributing to internal and external knowledge bases.
The Developer Advocate will lead developer experience initiatives for network-powered APIs, creating technical documentation, code samples, and tutorials. They will also engage with the developer community through webinars and workshops while gathering feedback to drive product improvements.
The Pricing Analyst will own the commercial strategy and price definition for existing products while collaborating with Sales and Product teams. They are responsible for analyzing market trends, structuring complex deals, and improving operational efficiency within the Deal Desk.
As a Sales Development Representative, you will create, identify, and qualify new sales opportunities in the Healthcare vertical. You will be responsible for scheduling meetings with qualified prospects and collaborating with various teams to optimize performance.
API Sales Development Representative - Enterprise/Key Accounts
Vonage
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Full Time
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2 months ago
Vonage
As a Sales Development Representative, you will be responsible for creating, identifying, and qualifying new Enterprise sales opportunities. You will schedule meetings with qualified prospects and collaborate with various teams to optimize performance.
As a Sales Development Representative, you will be responsible for creating, identifying, and qualifying new sales opportunities in Brazil. You will schedule meetings with qualified prospects and collaborate with marketing and sales leadership to optimize performance.
Identity & Numbering Operations Analyst (US Registration Specialist - RCS)
Vonage
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Full Time
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2 months ago
Vonage
The analyst will manage technical and administrative requirements for RCS brand onboarding and coordinate registration workstreams across the US messaging stack, including 10DLC, Toll-Free, and Short Code campaigns. Key duties involve directing submission and approval processes, managing carrier relationships, and interpreting evolving regulatory mandates to update compliance standards.
Lead end-to-end transformation initiatives, ensuring alignment with strategic objectives and delivering measurable business outcomes. Collaborate cross-functionally to drive business performance and embed best practices across the organization.
As a Developer Advocate (Video), you will lead developer experience initiatives for the video platform, creating tools and resources for users to build with the Video API. You will also facilitate smooth transitions from legacy systems and gather developer feedback for improvements.
The IT Project Manager will manage multiple medium to large projects for a specific Operations Program, working closely with solution engineers and operational support staff. This role involves developing project plans, managing budgets and timelines, and leading cross-functional teams.
