The consultant will design and build complex Virtual Agents using Vonage AI Studio while leading end-to-end client engagements. They are also responsible for improving team processes, mentoring peers, and ensuring high-quality conversational experiences across voice and text channels.
The Credit and Collections Analyst will manage delinquent customer accounts, perform reconciliations, and conduct credit assessments to minimize financial risk. They will also collaborate cross-functionally with Sales and Finance teams to ensure SOX compliance and support revenue growth.
The Scrum Master will support the Agile transformation by mentoring teams, facilitating SAFe events, and fostering a culture of continuous improvement. They will also identify and remove impediments to ensure team productivity and alignment with organizational goals.
You will lead the design, development, and implementation of enterprise-level web applications using Adobe Experience Manager. Additionally, you will collaborate with cross-functional teams to deliver scalable digital experiences while mentoring junior developers and optimizing application performance.
The Senior Account Executive is responsible for identifying and qualifying new business opportunities while managing the full sales cycle for UCaaS and CCaaS solutions. They will develop territory strategies, prepare formal proposals, and coordinate complex decision-making processes to meet sales targets.
Provide commercial support and guidance to sales teams by building price quotes and analyzing deal margins for strategic accounts. Collaborate across departments to optimize customer onboarding and influence global pricing strategies through data insights.
Provide high-level technical support by investigating and resolving issues related to customer API and SDK implementations. Collaborate with internal teams to identify bugs and contribute to knowledge bases to improve the customer experience.
The role focuses on identifying and qualifying new sales opportunities in Brazil through outbound prospecting and creative research. The primary goal is to schedule qualified meetings and demos for Account Managers to build the sales pipeline.
The role focuses on identifying and qualifying new sales opportunities within the Telecom Ecosystem to drive growth for Vonage's API portfolio. Key tasks include outbound prospecting via various channels and collaborating with account managers to schedule qualified meetings.
Identify and qualify new Mid-Market sales opportunities through outbound prospecting via phone, email, and social media. Schedule qualified meetings and demos for Account Managers while collaborating with marketing to optimize performance.
The role focuses on identifying and qualifying new Enterprise sales opportunities through outbound prospecting across various channels. The primary goal is to schedule meetings for Key Account Managers and help refine sales and marketing strategies.
Lead end-to-end business transformation initiatives from discovery and business case development through to implementation and benefits realization. Collaborate cross-functionally to redesign processes and drive operational excellence across people, systems, and products.
The role focuses on driving the adoption of communication APIs and fostering strong customer relationships to ensure long-term satisfaction and retention. Key duties include developing success plans, monitoring usage patterns, and collaborating with internal teams to resolve customer issues.
Own demand and revenue intelligence by building predictive models for forecasting and lead scoring. Collaborate with Sales and Marketing to translate complex data into actionable narratives that drive executive strategic decisions.
You will investigate, troubleshoot, and resolve technical issues related to Voice APIs while managing projects for strategic accounts. Additionally, you will communicate effectively with customers and internal stakeholders to ensure a high-quality support experience.
The IT Project Manager will manage multiple medium to large projects for a specific Operations Program, working closely with solution engineers and operational support staff. This role involves developing project plans, managing budgets and timelines, and leading cross-functional teams.
