Manage the end-to-end escalation process from receipt to closure, collaborating with global stakeholders to resolve complex customer issues. Proactively identify trends to prevent future escalations and define success criteria for customer action plans.
Unit4
74 Remote Job Openings at Unit4
Own the end-to-end product lifecycle from initial discovery and definition to launch and continuous improvement. Partner with designers and AI-assisted development teams to build and ship high-quality products based on customer research and insights.
Manage customer escalation requests from initial receipt through to resolution by collaborating with internal stakeholders. Define action plans, monitor progress, and report on escalation trends to prevent future issues.
Design, build, and operate production-grade Generative AI solutions, including LLM applications and AI agents, within the Microsoft Azure ecosystem. Integrate these AI capabilities into enterprise platforms to automate business processes and improve service delivery.
Design, build, and operate production-grade Generative AI solutions, including LLM applications and AI agents, within the Microsoft Azure ecosystem. Integrate these AI capabilities into enterprise platforms to automate business processes and improve service delivery.
Provide high-level administrative support to the Heads of Engineering, including complex calendar management and international travel coordination. Handle purchase orders, expense reconciliation, and act as the primary point of contact for executive correspondence.
Design and implement software solutions aligned with architectural assumptions using .NET. Participate in Scrum processes, including sprint planning, user story implementation, and TDD-based unit testing.
Act as the first point of contact for customers regarding IT and business application queries for Unit4 solutions. Investigate application defects, handle escalations, and collaborate with R&D to resolve support cases.
Responsible for delivering consistent support services for core ERP products and ensuring high levels of customer centricity. The role involves managing support teams, owning key account relationships, and driving service improvements through data and AI.
Lead the growth strategy and go-to-market plays for the Professional Services Organisations market. Act as the authoritative external voice and strategic advisor to align product roadmaps with industry needs.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and documentation.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and testing.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while troubleshooting technical issues for Dutch-speaking customers.
The role involves continuous monitoring of cloud environments to detect and analyze security threats. The engineer will lead incident response efforts, conduct root cause investigations, and maintain security systems like firewalls and SIEM.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and testing.
The role involves understanding customer business challenges to demonstrate how Unit4 solutions deliver value-driven outcomes. Responsibilities include conducting discovery sessions, delivering tailored presentations, and managing the technical sales process across Finance and HR domains.
The Product Success Partner collaborates with Customer Success Managers to drive product adoption and optimize value realization for customers. They act as a bridge between customers and internal product teams to influence continuous improvement based on user feedback.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, managing data migration, and utilizing AI tools to accelerate development and testing.
Manage end-to-end payroll inputs, outputs, and statutory compliance for multiple regions in partnership with external vendors. Own the employee lifecycle processes, including contracts, onboarding, and HR data maintenance within the HRIS.
The role involves continuous monitoring of cloud environments to detect and analyze security threats. The engineer will lead incident response efforts, conduct root cause investigations, and maintain security systems like firewalls and SIEM.
The Product Success Partner works with Customer Success Managers to drive product adoption and optimization for customers. They translate product capabilities into measurable business outcomes and provide feedback to Product and Engineering teams for continuous improvement.
The Product Success Partner collaborates with Customer Success Managers to drive product adoption and value realization for customers. They identify optimization opportunities and translate customer feedback into product improvements for Engineering and Product teams.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and documentation.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and documentation.
Deliver technical solutions for Unit4 ERP implementation, migration, and optimization projects. This includes building integrations, extensions, and reports while utilizing AI tools to accelerate development and documentation.
Define and execute the AI adoption roadmap for software development, focusing on high-value use cases and agentic scenarios. Establish governance standards and support development teams in scaling AI tools and platforms.
The role involves designing and implementing .NET solutions according to architectural guidelines and creating unit tests using TDD. You will participate in Scrum processes, including sprint planning, user story reviews, and bug analysis.
Manage end-to-end payroll inputs, outputs, and statutory compliance for multiple regions in partnership with external vendors. Own the employee lifecycle processes including onboarding, contracts, and offboarding while maintaining accurate HRIS data.
Own the product vision, strategy, and roadmap for the Professional Services vertical to make Unit4 the ERP of choice for mid-market firms. Lead dedicated engineering capacity to build industry-specific capabilities and collaborate with horizontal product teams to ensure end-to-end platform delivery.
Own the product vision, strategy, and roadmap for the Professional Services vertical to make Unit4 the preferred ERP for mid-market firms. Lead dedicated engineering capacity to build industry-specific capabilities and collaborate with horizontal product teams to ensure end-to-end platform delivery.
Own the product vision, strategy, and roadmap for the Professional Services vertical to make Unit4 the preferred ERP for mid-market firms. Lead dedicated engineering capacity to build industry-specific capabilities and collaborate with horizontal product teams to ensure end-to-end platform delivery.
Own the product vision, strategy, and roadmap for the Professional Services vertical to make Unit4 the preferred ERP for mid-market firms. Lead dedicated engineering capacity to build industry-specific capabilities and collaborate with horizontal product teams to ensure end-to-end platform delivery.
Lead the innovation portfolio by owning new product bets from conception through to commercial success and market adoption. Manage and grow a team of product managers while collaborating with engineering, sales, and customer success to drive ARR and retention.
Own the end-to-end lifecycle of new products from initial discovery and definition to launch and continuous improvement. Partner with designers and AI-assisted development teams to build scalable solutions based on deep customer research.
The role is responsible for defining and delivering product capabilities for public sector Source-to-Pay procurement, ensuring compliance with EU and national regulations. This includes managing the product backlog and collaborating with engineering and legal teams to create scalable, audited solutions.
Manage end-to-end payroll inputs, outputs, and statutory compliance for multiple regions in partnership with external vendors. Own the employee lifecycle processes including onboarding, contracts, and offboarding while maintaining accurate HRIS data.
Manage end-to-end payroll inputs, outputs, and statutory compliance across multiple regions in partnership with external vendors. Own the employee lifecycle processes including onboarding, contracts, and offboarding while maintaining accurate HRIS data.
Manage end-to-end payroll inputs, outputs, and statutory compliance for multiple regions in partnership with external vendors. Own the employee lifecycle processes including onboarding, contracts, and offboarding while maintaining accurate HRIS data.
Drive new customer acquisition and business growth in Malaysia by engaging mid-market and enterprise customers. Manage the full sales cycle from discovery to closing while collaborating with partners and senior stakeholders.
The role involves continuous monitoring of cloud environments to detect and analyze security threats. The engineer will lead incident response efforts, conduct root cause investigations, and maintain security systems like firewalls and SIEM.
Drive new customer acquisition and business growth in Malaysia by engaging mid-market and enterprise customers. Manage the full sales cycle from discovery to closing while collaborating with partners and senior stakeholders.
The role involves designing and implementing .NET solutions and unit tests using a TDD approach. You will participate in Scrum processes, including sprint planning, user story reviews, and bug analysis.
Define and execute the AI adoption roadmap for software development, focusing on high-value use cases and agentic scenarios. Establish governance standards and support development teams in integrating AI tools into their workflows.
Senior Recruiter - Global Talent Acquisition - Maternity Cover
Unit4
·
Full Time
·
20 days ago
Unit4
Manage the full-cycle global recruitment process with a focus on the EMEA region using AI-first strategies. Collaborate with stakeholders to identify talent needs and act as a brand ambassador to attract high-quality candidates.
Act as the primary point of contact for Cloud-related inquiries and manage communication for service requests between stakeholders and Cloud Operations. Maintain and optimize an AI-driven knowledge base while standardizing engagement processes and creating user training materials.
Manage the end-to-end global recruitment process with a focus on the EMEA region using AI-first strategies. Collaborate with stakeholders to identify talent needs and act as a brand ambassador to attract high-quality technology professionals.
Manage the full-cycle global recruitment process with a focus on the EMEA region using AI-first strategies. Collaborate with hiring managers to identify talent needs and act as a brand ambassador to attract high-quality candidates.
Senior Recruiter - Global Talent Acquisition - Maternity Cover
Unit4
·
Full Time
·
22 days ago
Unit4
Manage the full-cycle global recruitment process with a focus on the EMEA region using AI-first strategies. Collaborate with hiring managers to identify talent needs and act as a brand ambassador to attract high-quality candidates.
Define and execute the AI adoption roadmap for software development, focusing on high-value use cases and agentic scenarios. Establish governance standards and educate development teams to effectively leverage AI tools and platforms.
The role involves designing and implementing .NET solutions according to architectural guidelines and creating unit tests using TDD. You will also participate in Scrum processes, including sprint planning, user story reviews, and bug analysis.
Lead the financial planning and analytical agenda for recurring revenue, managing a small team of analysts to maximize customer lifetime value. Responsible for revenue assurance, month-end close analysis, and producing strategic reporting for management and investors.
The role involves designing and implementing .NET solutions following architectural guidelines and using TDD for unit testing. The candidate will participate in Scrum processes, including sprint planning, user story reviews, and bug analysis.
The role is responsible for defining and delivering product capabilities for public sector Source-to-Pay procurement to ensure regulatory compliance across multiple countries. This includes managing the product backlog and collaborating with Engineering, Legal, and Compliance teams to build scalable solutions.
The role involves continuous monitoring of cloud environments to detect and analyze security threats. The engineer will lead incident response efforts, conduct root cause investigations, and maintain security systems like firewalls and SIEM.
The role focuses on identifying and resolving the root causes of customer business processing issues within the cloud environment. It involves maintaining infrastructure, virtualization, and the application stack to ensure effective problem resolution.
Drive new customer acquisition and business growth across Malaysia by engaging mid-market and enterprise customers. Manage the full sales cycle from discovery to closing while collaborating with partners and senior stakeholders.
Drive new business growth and customer acquisition across Malaysia for HRIS solutions. Manage the full sales cycle from discovery to closing while engaging senior stakeholders and collaborating with partners.
Drive new customer acquisition and business growth in Malaysia by engaging mid-market and enterprise customers. Manage the full sales cycle from discovery and solutioning to closing deals with senior HR and Finance stakeholders.
Drive new business growth and customer acquisition across Malaysia for HRIS solutions. Manage the full sales cycle from discovery to closing while collaborating with partners and senior stakeholders.
Lead the development and execution of Unit4's pricing and AI monetization strategies across the product portfolio. Act as the internal authority on pricing governance, conducting advanced quantitative analysis to optimize revenue and ARR growth.
The role focuses on identifying and resolving the root causes of customer business processing issues within the cloud environment. It involves maintaining and monitoring MS Windows Servers and utilizing automation tools to improve system stability.
Support commercial offerings by managing Windows Server Virtual Machines on VMware and assisting with Azure native solutions. The role involves maintaining both cloud infrastructure and physical data centers in Sweden.
The Cloud Administrator manages day-to-day cloud platform operations, handling technical cases and requests via ticketing systems. The role involves executing routine administration tasks, maintaining operational documentation, and coordinating between Engineering and Sales teams.
Serve as the primary point of contact for Cloud-related inquiries and manage communication for service requests between stakeholders and Cloud Operations. Maintain and optimize an AI-driven knowledge base while standardizing engagement processes and creating user training materials.
Act as the primary point of contact for Cloud-related inquiries and manage communication regarding service requests and SLAs. Maintain and optimize an AI-driven knowledge base while standardizing engagement processes and creating user training materials.
The role focuses on identifying and resolving the root causes of customer business processing issues within the cloud environment. It involves maintaining and monitoring MS Windows Servers and utilizing automation tools to improve system stability.
Support commercial offerings by managing Windows Server VMs on VMware and assisting with Azure native solutions. Maintain physical data center infrastructure and participate in weekend on-call support.
Lead the development and execution of Unit4's pricing and AI monetization strategies across the product portfolio. Act as the internal authority on pricing governance, conducting advanced quantitative analysis to optimize revenue and ARR growth.
Drive new business growth and customer acquisition for HRIS solutions across the Malaysian market. Manage the full sales cycle from discovery and pipeline building to closing deals with senior HR and Finance stakeholders.
Lead the development and execution of Unit4's pricing and monetization strategies, with a specific focus on AI pricing and governance frameworks. Act as the internal subject matter expert to optimize economic value and drive revenue growth across the product portfolio.
Lead the development and execution of Unit4's pricing and AI monetization strategies across the product portfolio. Act as the internal authority on pricing governance, conducting advanced quantitative analysis to optimize revenue and ARR growth.
Drive new business growth and customer acquisition across Malaysia by engaging mid-market and enterprise customers. Manage the full sales cycle from discovery to closing while collaborating with partners and senior stakeholders.
The role involves being a problem-solver focused on finding the root cause of customer business processing issues and implementing preventative measures. The engineer will utilize structured approaches, tools, and troubleshooting skills to resolve problems quickly and effectively across infrastructure, operating systems, and the application stack.
The role involves solving customer business processing issues by getting to the root cause and implementing preventative measures using analytical and troubleshooting skills. Responsibilities include working with tools and processes to quickly and effectively resolve problems across infrastructure, virtualization, operating systems, and the application stack.
