Remote Customer Success Jobs
Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
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The Customer Success Engineer will serve as a technical expert to drive platform adoption, ensure customer satisfaction, and maximize return on investment. They will lead ongoing engagements, conduct business reviews, and collaborate with internal teams to resolve technical obstacles and influence product development.
The Customer Success Manager will own customer renewals, identify expansion opportunities, and develop strategic account plans to drive revenue growth. They will also guide customers through onboarding, monitor account health, and act as a trusted advisor to ensure long-term customer success.
You will build and lead the Customer Success function, owning the entire post-contract lifecycle including onboarding, adoption, and retention. You will manage key accounts while hiring and scaling a team of Customer Success Managers to drive usage and value for fleet customers.
The Customer Success Manager will build strong, outcome-based relationships with named accounts to drive growth, retention, and product adoption. They will act as the voice of the customer to internal teams while designing solutions to meet unique business needs.
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Lead, coach, and develop Customer Success Managers, monitoring performance against retention, adoption, engagement, and satisfaction goals. Guide the team in managing complex multifamily property accounts, coordinating customer plans and escalations, and partnering across departments to improve customer outcomes.
The Customer Success Manager will own the customer relationship for a portfolio of law firm accounts, driving product adoption and proactive engagement. They are responsible for identifying expansion opportunities, managing health scores, and ensuring high retention rates through effective training and support.
The Customer Success Manager optimizes the customer lifecycle and manages post-sales implementation to ensure clients realize the full value of Equifax solutions. They act as a trusted advisor, driving product adoption, retention, and renewals while coordinating internal teams to resolve client issues.
Drive adoption, satisfaction, retention, and account growth for Eve’s legal technology solutions by onboarding law firm teams, increasing product utilization, and demonstrating client ROI. Build strong client relationships, develop use cases and case studies, and share client feedback to inform product development.
Advise enterprise customers on fraud and identity risk, design tailored verification strategies and workflows, and guide implementation from onboarding through launch. Coordinate cross-functional teams, resolve technical and regulatory blockers, validate implementation milestones, and support go-live readiness and execution.
Drive adoption, satisfaction, retention, and account growth for law firm clients through onboarding, proactive relationship management, and strategic upselling and cross-selling. Track client outcomes and product utilization, demonstrate ROI through case studies and use cases, and share client feedback to inform product development.
Drive customer adoption and sustained value from AI products by supporting onboarding, training, workflow integration, usage monitoring, and escalation resolution. Partner with customer success teams and customer leaders to improve adoption, communicate product feedback, and measure the business value and capacity gains enabled by AI.
Drive customer adoption and sustained value from AI products by coaching users, supporting onboarding and go-live, monitoring usage, and resolving adoption or technical issues with cross-functional teams. Partner with customer leaders to measure AI-driven capacity gains, guide workflow and organizational changes, and feed customer insights into product improvements.
Drive customer adoption and sustained value from AI products by supporting onboarding, delivering training, optimizing workflows, monitoring usage, and addressing technical or adoption issues. Partner with regional Customer Success teams, customers, Product, Engineering, and Agent Operations to capture feedback, improve the platform, and demonstrate business value from AI-enabled capacity gains.
Build and maintain customer relationships while providing empathetic Tier 1 support, troubleshooting technical issues, and guiding clients through onboarding. Deliver technical projects, track support tickets in Salesforce, create support materials, and develop testing processes for products.
Manage a portfolio of existing customers as their primary day-to-day contact, providing first-level support, onboarding, and guidance on platform adoption. Maintain account health, prepare business reviews, coordinate with internal teams, and support renewals and growth opportunities.
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Own post-sale relationships for a portfolio of customers, guiding them through onboarding, adoption, renewals, and expansion while developing content and engagement strategies tied to measurable business outcomes. Monitor account health, resolve issues with internal teams, negotiate commercial terms, and turn customer successes into case studies and references.
Manage UK merchant accounts end to end, including onboarding, platform migrations, campaign and automation launches, adoption, and retention. Identify and close expansion opportunities, represent UK customer needs to internal teams, and coordinate technical issue resolution with platform partners.
Lead the day-to-day execution of Customer Success operations across IDTF, PCP, and Employee Benefits programs, managing team performance, workload, service delivery, and operational escalations. Monitor performance data, improve workflows and documentation, coordinate with internal and external stakeholders, and recommend staffing or process changes to support scalable service.
Coordinate daily Customer Success operations across IDTF, PCP, and Employee Benefits programs, including home sleep apnea test orders, documentation, status updates, and patient-order workflows. Track performance and operational issues, communicate with internal and external stakeholders, resolve or escalate exceptions, and support process improvements and service continuity.
Develop personalized implementation plans for new customers and support the ongoing success of existing customers. Consult with customers to assess software needs, design solutions, guide system setup, and recommend procedures while providing training and strong customer service.
The Principal Customer Success Manager will partner with banking clients to identify business objectives, drive product adoption, and ensure maximum value from solutions. They will act as a trusted advisor, managing client relationships, identifying growth opportunities, and coordinating across internal teams to resolve issues.
You will own and grow a portfolio of client accounts by driving platform adoption, managing health, and identifying expansion opportunities. Additionally, you will act as a trusted partner to senior stakeholders, delivering strategic insights and research-led narratives.
The Customer Success Specialist will lead post-sales strategy for assigned accounts, creating Success Blueprints to drive adoption and business value. They will serve as an escalation point for technical and executive issues while maintaining cross-functional relationships to ensure customer satisfaction.
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The Customer Success Manager acts as the primary advocate for customers, driving product adoption and maximizing the value of their investment. They are responsible for managing retention, identifying upsell opportunities, and leading strategic business reviews with C-level stakeholders.
Lead, coach, and develop a team of Customer Success Managers across Southern Europe to ensure measurable value for enterprise clients. Act as an escalation point and translate technical product capabilities into clear business outcomes for stakeholders.
The Customer Success Manager will nurture key accounts to ensure client retention and drive growth. They will act as the primary point of contact and coordinate with internal teams to deliver solutions that meet client needs.
The Strategic Customer Success Manager will own the success of a portfolio of high-value accounts by acting as a trusted advisor and driving measurable ROI. They will collaborate with cross-functional teams to manage renewals, identify expansion opportunities, and ensure long-term customer retention.
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