Remote Customer Success Director Jobs in United States

69 Customer Success Director jobs in United States available for remote work from home. Apply for positions such as Director, Customer Success , Customer Success, Director, Director, Customer Success and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Director Jobs in United States (69)

Search = Customer Success Director Remote in = United States
Pencil is hiring for remote Director, Customer Success

Director, Customer Success

Pencil · Full Time · 2 Days Ago
Pencil
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead strategic enterprise partnerships by overseeing a cross-functional account team to drive adoption and operational excellence for Target's North American business. Act as the senior post-sale relationship owner while managing a Senior Customer Success Manager to scale enterprise success.

Customer Success, Director

Genesys · Full Time · 5 Days Ago
Genesys
🌎 United States πŸ’΅ $128K - $226K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
Establish long-term relationships with enterprise customers by developing success plans and conducting Executive Business Reviews to drive business outcomes. Collaborate cross-functionally with sales, onboarding, and professional services to ensure high retention and identify expansion opportunities.

Director, Customer Success

Versaterm · Full Time · 6 Days Ago
Versaterm
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner cross-functionally to define engagement models and drive measurable value realization across various customer segments.
Pencil is hiring for remote Director, Customer Success

Director, Customer Success

Pencil · Full Time · 1 Week Ago
Pencil
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a strategic enterprise partnership for Target North America, overseeing a cross-functional account pod to drive platform adoption and operational excellence. Manage a Senior Customer Success Manager and partner with technical and production leadership to ensure long-term account growth and workflow transformation.

Customer Success Director

Avo · Full Time · 2 Weeks Ago
Avo
🌎 United States πŸ’΅ $130K - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.

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Director, Customer Success

Carrot · Full Time · 3 Weeks Ago
Carrot
🌎 United States πŸ’΅ $155K - $180K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and evolve the Strategic Customer Success function for enterprise customers with 20,000+ lives to drive retention, growth, and engagement. Manage a team of Customer Success Executives while partnering cross-functionally to influence product strategy and the overall customer experience.
Vanilla Technologies is hiring for remote Director, Customer Success

Director, Customer Success

Vanilla Technologies · Full Time · 3 Weeks Ago
Vanilla Technologies
🌎 United States πŸ’΅ $160K - $185K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale a high-performing Customer Success team to drive retention, expansion, and advocacy across pooled and named customer segments. Design scalable operational frameworks and collaborate cross-functionally to optimize the end-to-end customer journey.
Nuna is hiring for remote Customer Success Director

Customer Success Director

Nuna · Full Time · 4 Weeks Ago
Nuna
🌎 United States πŸ’΅ $141K - $176K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
Own and scale provider partnerships by integrating Nuna into clinical workflows to drive patient growth and activation. Collaborate cross-functionally with product and engineering teams to translate provider feedback into actionable product enhancements.
Espresa is hiring for remote Director, Customer Success

Director, Customer Success

Espresa · Full Time · 6 Weeks Ago
Espresa
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead the vision, strategy, and execution of the department while partnering with leadership to align goals with business objectives. They are responsible for standardizing processes, managing team performance, and acting as a primary advocate for customer needs within the product development cycle.
Secure Code Warrior is hiring for remote Director, Customer Success

Director, Customer Success

Secure Code Warrior · Full Time · 7 Weeks Ago
Secure Code Warrior
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Enterprise Customer Success will lead and scale the team to drive retention, adoption, and expansion across strategic accounts. They will build executive relationships and establish scalable operational processes to ensure customers achieve measurable value.
Somatus, Inc. is hiring for remote Director, Customer Success

Director, Customer Success

Somatus, Inc. · Full Time · 7 Weeks Ago
Somatus, Inc.
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success develops and implements strategic plans to drive partner retention, growth, and overall customer satisfaction. They serve as a primary liaison between the company and healthcare partners, ensuring value delivery and managing contract renewals.
Elsevier is hiring for remote Director, Customer Success

Director, Customer Success

Elsevier · Full Time · 8 Weeks Ago
Elsevier
🌎 United States πŸ’΅ $115K - $192K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead a multi-disciplinary team to manage post-sale engagement, product implementations, and technical integrations for the Clinical Solutions portfolio. They are responsible for driving customer adoption, retention, and satisfaction while aligning success strategies with broader business objectives.

Director, Customer Success

Remitly · Full Time · 8 Weeks Ago
Remitly
🌎 United States πŸ’΅ $115K - $192K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead a multi-disciplinary team to manage post-sale engagement, including product implementation, technical EHR integrations, and ongoing support. They are responsible for defining success strategies, driving customer adoption and retention, and aligning team performance with broader business objectives.
Descript is hiring for remote Director, Customer Success

Director, Customer Success

Descript · Full Time · 10 Weeks Ago
Descript
🌎 Canada, United States πŸ’΅ $140K - $180K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director will lead, mentor, and grow the Customer Success Manager team, establishing operating rhythms, KPIs, and performance expectations to drive customer value and commercial outcomes. This role involves defining scalable CS programs, processes, and playbooks for the entire customer lifecycle, from onboarding to expansion.

Director, Customer Success

Everway · Full Time · 32 Weeks Ago
Everway
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy, operations, and innovation for customer success at Everway, supporting thousands of education customers. Drive proactive, data-informed success programming that enhances customer value, adoption, and retention across various educational accounts.
AlphaSense is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

AlphaSense · Full Time · 3 hours ago
AlphaSense
🌎 United States πŸ’΅ $184K - $230K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage a team of managers and individual contributors while partnering cross-functionally to optimize the customer lifecycle.

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Customer Success Director – SafetySmart Platform Solutions

SoundThinking, Inc. · Full Time · Yesterday
SoundThinking, Inc.
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages a portfolio of public safety accounts to drive product adoption, ensure contract renewals, and maximize customer value. They serve as a strategic advisor to law enforcement and city officials, translating technology performance into measurable public safety impacts.
Premier Inc. is hiring for remote Director Customer Success (Stanson)

Director Customer Success (Stanson)

Premier Inc. · Full Time · 1 Week Ago
Premier Inc.
🌎 United States πŸ’΅ $113K - $188K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success is responsible for driving adoption, retention, and revenue growth for strategic healthcare members. This includes managing C-suite relationships, validating ROI, and coordinating internal teams to ensure members maximize the value of technology and services.
Unite Us is hiring for remote Director, Customer Success (Digital)

Director, Customer Success (Digital)

Unite Us · Full Time · 1 Week Ago
Unite Us
🌎 United States πŸ’΅ $140K - $150K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Define and lead the digital customer success strategy for low-touch and self-service segments to improve adoption and retention. Lead a high-performing team to design scalable lifecycle programs and collaborate cross-functionally to optimize the end-to-end customer experience.
Tebra is hiring for remote Director, Customer Success Operations

Director, Customer Success Operations

Tebra · Full Time · 2 Weeks Ago
Tebra
🌎 United States πŸ’΅ $200K - $228K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Drive operational excellence across Customer Success, Support, and Professional Services by managing the operating rhythm and strategic projects. Translate the CCO's vision into actionable results to improve retention, customer satisfaction, and efficiency through data-driven insights and AI adoption.
Roebling is hiring for remote Director/Senior Director, Customer Success

Director/Senior Director, Customer Success

Roebling · Full Time · 3 Weeks Ago
Roebling
🌎 United States πŸ’΅ $160K - $220K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Own the end-to-end deployment and adoption process for customers to ensure they achieve observable business value from the platform. Partner with engineering and sales to build repeatable deployment playbooks and translate customer feedback into the product roadmap.
Modern Campus is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

Modern Campus · Full Time · 4 Weeks Ago
Modern Campus
🌎 Canada, United States πŸ’΅ $125K - $175K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale a team of Customer Success Managers to drive product adoption and value realization for higher education clients. Establish a seamless partnership model between Customer Success and Account Management to ensure customer health and revenue retention.
Sprinklr is hiring for remote Director, Customer Success - West

Director, Customer Success - West

Sprinklr · Full Time · 4 Weeks Ago
Sprinklr
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale the Customer Success organization for enterprise and strategic customers to drive adoption, retention, and value realization. Serve as an executive sponsor for high-value accounts and partner cross-functionally to optimize the customer experience.

Senior Director - Customer Success, Finance & Insurance

J.D. Power · Full Time · 4 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team within the Finance and Insurance vertical to maximize customer value, retention, and growth. Oversee renewals performance, pipeline management, and the professional development of customer success managers.

Senior Director - Customer Success, Auto Adjacent Solutions

J.D. Power · Full Time · 4 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team to maximize customer value, retention, and growth within a specific industry vertical. Responsible for overseeing renewals performance, coaching team members, and partnering cross-functionally to drive revenue outcomes.

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CodeSignal is hiring for remote Sr. Director, Customer Success

Sr. Director, Customer Success

CodeSignal · Full Time · 5 Weeks Ago
CodeSignal
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Senior Director of Customer Success will lead the end-to-end post-sale customer journey, focusing on revenue retention, adoption, and expansion. They will manage cross-functional partnerships with Sales and Product teams to drive business outcomes and scale the customer success organization.
Kuali is hiring for remote Director, Customer Success Management

Director, Customer Success Management

Kuali · Full Time · 5 Weeks Ago
Kuali
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success Management will lead and develop a team of CSMs while managing a portfolio of strategic accounts. They are responsible for owning GRR and NRR performance and building scalable systems for account engagement and health monitoring.

Director, Customer Success & Implementation

Relocity · Full Time · 5 Weeks Ago
Relocity
🌎 United States πŸ’΅ $130K - $150K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director will lead and scale the Customer Success and Implementation function, overseeing the entire client lifecycle from pre-sale solutioning to long-term success. This role involves managing a high-impact team while driving client retention, satisfaction, and operational efficiency across complex enterprise accounts.
Carr Talent Acquisition is hiring for remote Director Customer Success (REMOTE)

Director Customer Success (REMOTE)

Carr Talent Acquisition · Full Time · 6 Weeks Ago
Carr Talent Acquisition
🌎 United States πŸ’΅ $100K - $140K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success will lead, mentor, and motivate a team of six to achieve retention and growth goals while managing a high-value book of business. They are responsible for implementing scalable processes, monitoring KPIs, and collaborating cross-functionally to improve lead quality and client satisfaction.

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