The VP of Customer Success will own senior relationships for a portfolio of strategic insurance accounts, focusing on retention, revenue growth, and product adoption. They will orchestrate internal teams across Support, Delivery, and Sales to ensure a unified customer experience and drive resolution of strategic issues.
The Lead Quality Assurance Analyst will define and implement comprehensive test strategies while managing a hybrid team of manual and automation engineers. They will oversee platform-wide quality initiatives, coordinate testing across environments, and collaborate with cross-functional stakeholders to ensure high-quality delivery.
The Account Executive is responsible for growing software and services revenue within an assigned portfolio of existing insurance clients. They will manage complex sales cycles, drive account expansion, and build strategic relationships with senior business and technology leaders.
Design and deploy production-grade agentic AI systems that autonomously process customer data and queries. Architect RAG pipelines and multi-agent orchestration frameworks to ensure scalable, reliable, and intelligent automation.
The SVP of Customer Success will lead and develop a regional team of Customer Success Managers while maintaining a personal book of strategic accounts. They are responsible for driving regional retention, growth, and ensuring consistent global service standards across the APAC region.
The VP of Global Customer Support is responsible for the strategy, operations, and performance of the worldwide support organization, ensuring 24/7 service desk coverage. This role serves as the executive escalation point and manages the budget, organizational structure, and quality assurance programs to meet enterprise customer expectations.
You will manage the end-to-end commercial renewal process for a defined segment of the North American book, including negotiations, quoting, and identifying pricing uplift opportunities. Additionally, you will collaborate with internal teams to transition customer relationships and contribute to the development of a new renewal playbook.
The Customer Success Manager will manage a portfolio of insurance clients, ensuring product adoption, account health, and long-term retention. They will act as the primary point of contact, coordinating internal teams to deliver a consistent, playbook-led customer experience.
The Director of Customer Success will manage a portfolio of commercial insurance accounts, ensuring health, retention, and product adoption through a disciplined, playbook-led motion. They will orchestrate internal teams including Sales, Support, and Product to provide a coordinated customer experience and identify expansion opportunities.
The Account Executive is responsible for managing and growing a portfolio of existing insurance clients through strategic relationship management and cross-selling software solutions. They will lead the end-to-end sales cycle, including opportunity identification, proposal development, and contract negotiations to drive revenue growth.
The developer will design, develop, and maintain complex web-based software products using C# and Angular within an agile environment. They are responsible for the full software development lifecycle, including requirements gathering, design, coding, testing, and integration.
The Senior Business Analyst will act as an IT interface to the Life Business, gathering requirements and facilitating communication between business units and technical teams. They are responsible for defining system scope, managing requirement lifecycles, and ensuring the quality of functional design specifications.
The Senior Business Analyst acts as a client liaison to conduct business process analysis, needs assessments, and cost-benefit analysis to align technology solutions with business goals. They are responsible for developing business specifications, mentoring junior analysts, and facilitating user acceptance testing to ensure project success.
The Value Engineer will bridge the gap between sales and technical deployment by quantifying the business value of AI solutions and building tailored ROI models. They will also embed with customers to prototype, deploy, and iterate on AI-driven workflows to ensure measurable business outcomes.
The Pre-Sales Consultant will identify customer requirements, deliver business-oriented presentations, and architect solutions to drive the successful close of insurance software opportunities. They will also manage RFP responses, develop ROI analysis, and collaborate with product teams to enhance demo environments.
The ServiceNow Administrator will design, configure, and implement scalable solutions while managing applications, workflows, and system enhancements. They will also leverage AI tools to improve development productivity, troubleshoot defects, and ensure high-quality delivery across the platform.
Design, develop, and implement scalable ServiceNow solutions, including applications, workflows, and modules. Leverage AI tools to enhance development productivity and resolve technical defects for end users.
Lead North American sales and business development within the Life & Annuities vertical for a SaaS Cloud environment. Drive revenue growth through new logo acquisitions, account expansion, and the execution of go-to-market strategies.
The role acts as a bridge between marketing and sales by qualifying inbound leads and running structured nurturing programs. Responsibilities include building AI-powered outreach workflows and delivering well-briefed opportunities to the sales team.
The Director of Customer Value Delivery is responsible for the end-to-end execution and governance of complex insurance software programs to ensure timely value realization. This role manages program milestones, risks, and commercial outcomes like NRR and ARR while leading cross-functional delivery teams.
The Director of Customer Value Delivery is responsible for the end-to-end execution and governance of complex insurance software programs to ensure timely value realization. This role manages program milestones, risks, and commercial outcomes while leading cross-functional teams and maintaining C-suite customer relationships.
The Program Director owns the execution and delivery integrity of customer programs, focusing on governance, milestone management, and value delivery. They lead cross-functional teams to ensure on-time, within-scope delivery while driving commercial outcomes like NRR and ARR.
The Value Engineer translates business challenges into quantifiable value cases and ROI models to accelerate deal cycles. They partner with sales and customer success teams to ensure customers realize measurable business outcomes and strategic value.
Lead North American sales and business development within the Reinsurance vertical to drive sustainable revenue growth and new logo acquisitions. Define and execute go-to-market strategies while mentoring senior sales teams and optimizing pipeline health through data-driven methodologies.
The Pre-Sales Engineer provides technical expertise to drive the closing of business opportunities by identifying customer pain points and pitching solution offerings. Responsibilities include architecting solutions, delivering executive-level presentations, and managing RFP responses for the Workers' Compensation division.
Responsible for generating new insurance software sales and services revenue by managing the end-to-end complex sales cycle for the Sapiens Suite. This includes winning new logo deals, cross-selling solutions, and developing long-term partnerships with senior business and IT leadership at Tier-1 to 4 carriers.
This senior, quota-carrying sales role is responsible for driving revenue growth, expansion, and long-term strategic value across a defined set of large, complex enterprise accounts in North America. The director must own the overall commercial relationship and orchestrate internal resources to achieve sales outcomes.
