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Sapiens

AI Forward Deployed Engineer (AI-FDE)

Posted 4 days ago
5-10 years experience
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AI Summary

Build and deploy production AI capabilities for insurance customers, owning the process from modeling real data and designing agentic workflows through integration, evaluation, and release. Partner closely with the Value FDE, ensure production controls and observability, and leave customers able to operate and adjust the delivered capabilities.

Sapiens has something truly unique. Over 40 years, we’ve built deep insurance expertise that no-one else can replicate. Combined with the power of SapiensAIP that knowledge gives us an extraordinary opportunity to transform how insurance works, and to help build the autonomous insurer of tomorrow.
This is where Advance the Possible comes in. It isn’t a programme or a new strategy. It’s our DNA. It’s about how we think, work and challenge ourselves every day. It means moving with greater urgency, questioning old ways of working and creating better outcomes for our customers.  Go to https://sapiens.com to find out more. 
Come and join us now! 

Purpose:
Turn ambiguous customer problems into production AI capability, fast, as the technical half of the Value FDE and AI-FDE pair.
  • 5+ years of software engineering; Python, Java, C++ or TypeScript; APIs and cloud.
  • Hands-on LLM or agentic workflows in production (retrieval, evaluation, tool use).
  • Engineer-diplomat with customer judgement; willing to travel to client sites.
  • Insurance systems: policy administration, claims, billing; or our platforms.
  • Data engineering, MLOps or security in regulated industries
  • Ship a working capability against the live backlog in the first week where feasible, then iterate.
  • Own the build end to end: model real data and process, design agentic workflows, integrate, evaluate, release.
  • Build close to the people who operate the process; no requirements hand-off.
  • Meet the Minimum Viable Autonomy bar (evaluation, observability, escalation, controls) before production.
  • Reuse and compose existing AIP and agent capabilities; feed proven patterns to the catalogue and R&D.
  • Leave the customer able to run, monitor and adjust what has been built.
  • Partners one-to-one with the Value FDE. BVDE and PDE are separate roles. Bengaluru engineers back 25 of the 80 pods.

How Success is judged:
  • Time to first working capability and time to production value.
  • Quality, safety, observability and reliability; customer adoption and independence.
  • Reuse harvested from field work; strength of the pair partnership.

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