The role involves delivering Level 2 technical support for Microsoft 365 and Azure environments while managing service requests and incidents. You will also maintain technical documentation and assist senior engineers with infrastructure and cloud-based projects.
The L2 Systems Engineer will manage incoming customer support requests, investigate incidents, and resolve technical issues across Microsoft 365 and modern workplace environments. They are also responsible for maintaining accurate documentation, performing routine security checks, and escalating complex infrastructure matters to senior engineers.
Monitor and assess infrastructure alerts across multiple client environments to distinguish genuine incidents from false positives. Develop automation scripts and refine monitoring logic to improve service efficiency and reduce manual intervention.
The Marketing Specialist will coordinate and execute B2B marketing campaigns, including lead generation, content creation, and marketing automation workflows. They will also manage digital communications, social media, and event coordination while collaborating with internal and external stakeholders.
The Finance Administrator will manage end-to-end financial operations including invoicing, accounts payable/receivable, payroll, and bank reconciliations. They will also support month-end reporting, compliance with Australian tax requirements, and maintain accurate financial records within the PSA and Xero systems.
Design, implement, and optimize complex enterprise and service provider network solutions while providing high-level technical support. Lead network transformation projects, establish technical standards, and mentor fellow network engineers to ensure resilient and high-performing infrastructure.
Develop and maintain Python/Django applications and SaaS features using AI-assisted workflows and reusable components. Ensure code quality through automated testing, systematic troubleshooting, and thorough review of AI-generated outputs.
The Digital Campaign Coordinator will manage, execute, and optimize paid advertising campaigns across platforms like Google and Meta to drive measurable engagement and lead generation. They will also analyze performance data to provide actionable insights and implement continuous improvements to campaign efficiency.
Lead the technical design and implementation of enterprise Network Access Control (NAC) solutions using HPE Aruba ClearPass and Aruba Central. Collaborate with customer engineering teams to assess environments, validate designs through proof-of-concepts, and ensure successful deployment and handover.
The role involves performing recurring backup health checks, patch remediation, and infrastructure monitoring across multiple client environments. You will also be responsible for maintaining accurate ticket documentation and escalating unresolved technical incidents to internal teams.
Provide advanced L2 technical support for on-premises and hybrid cloud environments while managing incidents and service requests. Maintain and administer Windows infrastructure, Microsoft 365 services, and endpoint security to ensure reliable client outcomes.
The role involves serving as a technical escalation point for complex Microsoft cloud environments and driving technology modernization through automation and security improvements. You will also be responsible for mentoring junior engineers and establishing technical standards across multi-tenant customer environments.
Plan and deliver cybersecurity, compliance, maturity, and AI governance assessments, evaluating controls and documenting evidence-based findings against relevant frameworks and regulations. Advise clients and executives on business risks, remediation priorities, governance improvements, and ongoing assurance while maintaining assessment quality and independence.
The Sales Administrator will manage the end-to-end quotation and proposal process for technology solutions, including hardware, software, and managed services. They will act as a bridge between sales and technical teams to ensure accurate scoping and efficient procurement.
You will be responsible for executing multi-channel B2B marketing campaigns, managing marketing automation in HubSpot, and tracking performance metrics to drive lead generation. Additionally, you will collaborate with leadership and partners to produce creative assets and optimize campaign ROI.
The L3 Security Engineer will lead security architecture, design, and implementation across multiple customer environments while mentoring junior staff. They are responsible for managing complex security incidents, vulnerability remediation, and establishing consistent security standards.
Design and implement SharePoint information architecture and Microsoft 365 Copilot solutions to optimize organizational collaboration and business processes. Manage technical delivery, quality assurance, and client communication while ensuring secure and scalable solution deployment.
The L3 Engineer will own and resolve complex escalated technical issues while providing coaching and technical guidance to Level 1 and Level 2 technicians. They will also contribute to internal knowledge bases, maintain high standards of documentation, and support project delivery as needed.
Design and implement a scalable Salesforce automated testing framework from the ground up to replace manual testing processes. Integrate automated testing into CI/CD pipelines and manage test data, environments, and defect tracking to ensure high software quality.
The Sales Administrator will coordinate end-to-end sales processes, including quotations, procurement, and contract renewals within an MSP environment. They are also responsible for maintaining CRM and PSA records, managing billing support, and facilitating communication between internal teams and customers.
The Technical Team Lead will provide technical coaching, guidance, and capability development for L1, L2, and L3 support engineers. They will also lead technical guilds, facilitate knowledge sharing, and support technical assessments to ensure service excellence.
The role involves providing high-level technical leadership, managing complex infrastructure and cloud projects, and acting as the primary escalation point for technical teams. You will also be responsible for designing secure solutions, conducting vulnerability assessments, and mentoring staff to ensure high service delivery standards.
The engineer will design, configure, and improve internal IT systems and service-delivery tools while providing Level 1 to Level 3 technical support. They are responsible for implementing security controls, managing Microsoft 365 environments, and maintaining comprehensive technical documentation.
The analyst will act as the primary point of contact for LS Central and Dynamics 365 Business Central, managing incidents and service requests to ensure timely resolution. They will also collaborate with senior analysts and developers to maintain system stability and contribute to knowledge base documentation.
Design, develop, and maintain scalable backend services and RESTful APIs using Laravel. Collaborate with cross-functional teams including frontend, mobile, and QA to deliver high-quality features and support system integrations.
Design, develop, and maintain automation workflows using Rewst to improve operational efficiency for MSP customers. Lead technical onboarding and establish a Centre of Excellence to standardize automation practices and reusable solutions.
The role involves managing sales quotations, contract administration, and vendor licensing reconciliation to ensure operational alignment. You will also maintain CRM data accuracy, generate reports, and drive process improvements across business functions.
Conduct high-volume outbound prospecting to business owners and directors to generate qualified appointments. Manage prospect data in CRM systems and participate in ongoing sales training and coaching.
You will deliver network and security projects across Cisco environments while managing support queues and troubleshooting customer issues. Additionally, you will contribute to automation initiatives and maintain high-quality documentation to improve operational standards.
You will contribute to building cloud-based opportunities and connecting with the company for future AWS-related projects. The role involves leveraging your expertise to support the growth of the AWS talent pool at Dijital Team.
